Feldman Automotive Group
Rental Coordinator & Dispatcher
Feldman Automotive Group, Lansing, Michigan, United States, 48900
Rental Coordinator & Dispatcher
Feldman Chevrolet of Lansing - Lansing, MI Full-Time | Hourly + Monthly Bonus | On-site
Join Michigan's Fastest-Growing Automotive Group!
At
Feldman Chevrolet of Lansing , we're driven by excellence, teamwork, and customer care that goes beyond expectations. As part of our high-performing Service Department, you'll help keep our guests on the road - managing our loaner and rental fleet, coordinating service traffic flow, and ensuring every customer has a five-star experience.
What You'll Do
Rental / Loaner Coordination Greet service guests and explain loaner/rental procedures. Verify driver's license and insurance, complete agreements, and handle check-out/check-in. Track mileage, fuel, and condition of vehicles; coordinate cleaning and maintenance. Manage availability and reservations to ensure smooth daily operations. Service Dispatch
Assign repair orders to technicians based on skill and workload. Maintain shop flow to meet daily production goals. Communicate repair status updates with advisors and customers. Ensure accurate documentation for warranty and policy compliance. Requirements
What We're Looking For
1-2 years of experience in
automotive service, rentals, or dispatching
(dealership experience preferred). Strong organizational and multitasking skills in a fast-paced environment. Excellent communication and attention to detail. Proficiency with DMS or service scheduling systems. Valid driver's license and clean driving record. What We Offer
Competitive Salary! Monthly performance bonus - tiered for growth! Comprehensive benefits package
including health, dental, vision, and 401(k) with company match Paid time off & holidays Employee vehicle purchase discounts
across the Feldman Automotive Group A supportive team atmosphere and opportunities for advancement
About Feldman Automotive Group
With
19 dealerships across Michigan, Indiana and Ohio , Feldman Automotive is one of the region's fastest-growing dealer groups. We're known for our
energy, innovation, and people-first culture . Here, you'll find a workplace that values growth, opportunity, and excellence every single day.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Feldman Chevrolet of Lansing - Lansing, MI Full-Time | Hourly + Monthly Bonus | On-site
Join Michigan's Fastest-Growing Automotive Group!
At
Feldman Chevrolet of Lansing , we're driven by excellence, teamwork, and customer care that goes beyond expectations. As part of our high-performing Service Department, you'll help keep our guests on the road - managing our loaner and rental fleet, coordinating service traffic flow, and ensuring every customer has a five-star experience.
What You'll Do
Rental / Loaner Coordination Greet service guests and explain loaner/rental procedures. Verify driver's license and insurance, complete agreements, and handle check-out/check-in. Track mileage, fuel, and condition of vehicles; coordinate cleaning and maintenance. Manage availability and reservations to ensure smooth daily operations. Service Dispatch
Assign repair orders to technicians based on skill and workload. Maintain shop flow to meet daily production goals. Communicate repair status updates with advisors and customers. Ensure accurate documentation for warranty and policy compliance. Requirements
What We're Looking For
1-2 years of experience in
automotive service, rentals, or dispatching
(dealership experience preferred). Strong organizational and multitasking skills in a fast-paced environment. Excellent communication and attention to detail. Proficiency with DMS or service scheduling systems. Valid driver's license and clean driving record. What We Offer
Competitive Salary! Monthly performance bonus - tiered for growth! Comprehensive benefits package
including health, dental, vision, and 401(k) with company match Paid time off & holidays Employee vehicle purchase discounts
across the Feldman Automotive Group A supportive team atmosphere and opportunities for advancement
About Feldman Automotive Group
With
19 dealerships across Michigan, Indiana and Ohio , Feldman Automotive is one of the region's fastest-growing dealer groups. We're known for our
energy, innovation, and people-first culture . Here, you'll find a workplace that values growth, opportunity, and excellence every single day.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.