Trinity Industries
Trinity Industries
is searching for a talented team player to fill the role of
Accounts Receivable Administrator
in our
Dallas, TX
headquarters. The Accounts Receivable Administrator is responsible for the collection and resolution of B2B outstanding accounts receivable invoices from the existing client base with varying levels of delinquency. Additionally, the Administrator is expected to perform all responsibilities with a commitment to providing superior service to Trinity Rail’s customers by maintaining daily communication with external customers, internal departments, and internal sales staff as well as implement change management initiatives. This position requires strong organizational skills with the ability to prioritize, plan and execute workload as well as additional duties assigned.
What you’ll do: Performs outgoing collection requests (phone calls, emails, letters, etc.) and meet departmental SLA’s for acceptable follow up timeframes for assigned customer portfolio Creates value to the business by meeting outstanding aging balances reduction targets month over month Collaborate across various upstream, downstream, and lateral business units in order to achieve resolution Establishes timeframes and holds customers accountable to timely follow-up on payment arrangements and next steps Performs account reconciliations and analysis as needed which includes but not limited to payment research Collect/monitor customer payments in accordance with payment due dates and recommend allocation of funds daily Resolves client-billing disputes, troubleshooting and rescues accounts receivable delinquency through needed credits/adjustments application Identify root cause attributing to account delinquency and discuss/escalate to management and/or internal sales staff Review and research assigned accounts for application of unapplied cash and deposits in order to minimize aggregation of on account balances Enforces adherence to corporate collection policies and procedures Delivers monthly reviews of customer portfolio delinquency trends to provide line of sight to upper leadership Other duties as required or needed
is searching for a talented team player to fill the role of
Accounts Receivable Administrator
in our
Dallas, TX
headquarters. The Accounts Receivable Administrator is responsible for the collection and resolution of B2B outstanding accounts receivable invoices from the existing client base with varying levels of delinquency. Additionally, the Administrator is expected to perform all responsibilities with a commitment to providing superior service to Trinity Rail’s customers by maintaining daily communication with external customers, internal departments, and internal sales staff as well as implement change management initiatives. This position requires strong organizational skills with the ability to prioritize, plan and execute workload as well as additional duties assigned.
What you’ll do: Performs outgoing collection requests (phone calls, emails, letters, etc.) and meet departmental SLA’s for acceptable follow up timeframes for assigned customer portfolio Creates value to the business by meeting outstanding aging balances reduction targets month over month Collaborate across various upstream, downstream, and lateral business units in order to achieve resolution Establishes timeframes and holds customers accountable to timely follow-up on payment arrangements and next steps Performs account reconciliations and analysis as needed which includes but not limited to payment research Collect/monitor customer payments in accordance with payment due dates and recommend allocation of funds daily Resolves client-billing disputes, troubleshooting and rescues accounts receivable delinquency through needed credits/adjustments application Identify root cause attributing to account delinquency and discuss/escalate to management and/or internal sales staff Review and research assigned accounts for application of unapplied cash and deposits in order to minimize aggregation of on account balances Enforces adherence to corporate collection policies and procedures Delivers monthly reviews of customer portfolio delinquency trends to provide line of sight to upper leadership Other duties as required or needed