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Europa Village Winery and Resort

Banquet HousemanBusser Team Member

Europa Village Winery and Resort, Temecula, California, United States, 92591

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Benefits:

Employee discounts

Free uniforms

Opportunity for advancement

Company parties

Dental insurance

Free food & snacks

Vision insurance

Competitive salary

Europa Village Winery is seeking an experienced Banquet Service Team Member to provide authentic and anticipatory service to our dining guests during special events. The ideal candidate will have a passion for excellent customer service and wine with an out-going, self-motivated and energetic personality.

Banquet Service Team Member Reports To:

Banquet Manager

Responsibilities of a Banquet Houseman/Busser Team Member:

Possess and live Europa Village core values

Reviews and understands the BEO at the beginning of each shift to ensure banquet rooms are set as per client's request

Sets up and breaks down tables, chairs, bar, water stations, picking up plates from seated events, etc., according to the Banquet Event Orders (BEO's)

Assists in maintaining the scheduling order for each event

Prepares tables, action stations, buffets, service carts, dessert tables and cordial carts with specified tools, wares, and equipment according to Europa Village standards

Greets guests warmly

Has a good understanding of the food being served and able to answer questions regarding food items

Delivers and services welcome drinks, appetizers, meals, condiments and accompaniments

Serves beverages

Refills water glasses

Monitors tableware to ensure it is presentable to guests

Responds to guests requests in a friendly, timely and efficient manner

Assists in washing banquet dishes and supplies following the event

Other duties as assigned

Expectations of the Banquet Service Team Member:

Create and foster an environment of "teamwork" by helping fellow employees or guests without a second thought

Able to communicate Europa Village's story

Ability to treat all associates and guests in a respectful manner

Arrive at work prepared with excellent personal presentation standards with a clean, pressed uniform and appropriate slacks and shoes

Arrive on time and be respectful of attendance and punctuality

Adhere to Europa Village policies and procedures

Be hospitable, welcoming and exhibit at positive attitude and willingness to assist where necessary

Pays attention to detail

Food Handler's Certification required

Must be available to work holidays and weekends