Pasona NA
HR General Manager Job Num: 58091
Human Resources
Job Description
General Manager - HR Operations
Location: Knoxville, TN
Salary:
$120k-$200k (DOE)
Workstyle:
Onsite
Benefits : Health, Dental, Vision, 401k, etc.
Position Overview
The organization is seeking a highly experienced
General Manager for HR Operations
to develop, lead, and optimize HR functions. This role will be instrumental in creating a positive employee relations environment, ensuring compliance with labor laws, and delivering exceptional service to employees and leadership. The GM will serve as a strategic leader, coach, and driver of employee engagement across the organization.
Key Duties & Responsibilities
Employee Relations Strategy
Create, implement, and oversee the Positive Employee Relations strategy. Monitor engagement levels and lead Pro-Employee initiatives. Ensure all employee relations policies and procedures are current, accurate, and accessible.
Regulatory Compliance & Training
Maintain awareness of evolving labor laws and regulations. Design, develop, and deliver training programs focused on Positive Employee Relations. Oversee and manage the Workers' Compensation Program.
Leadership & Coaching
Mentor and coach managers on employee relations and conflict resolution. Equip 100% of HR Specialists to conduct effective investigations with proper documentation. Lead large-scale, company-wide HR projects that improve the employee experience.
Investigations & Case Management
Lead or oversee workplace investigations, ensuring timely, thorough, and well-documented outcomes. Prepare investigation reports with conclusions and recommended next steps. Manage authorized involuntary separations, prepare required communications, and coordinate with HR and other departments.
Compensation & Benefits
Lead annual wage and benefit surveys in all operating communities. Ensure data supports competitive wage and benefit proposals.
Additional Responsibilities
Carry out supervisory responsibilities in accordance with company policy and applicable laws. Oversee hiring, training, performance appraisals, discipline, and terminations. Other duties as assigned.
Qualifications
Experience
15+ years in HR Operations and/or Positive Employee Relations. 10+ years of leadership experience, including building high-performing teams and managing through change. Proven record of fostering a positive workplace culture and engagement.
Education
Bachelor's degree in HR, Organizational Leadership, Management, or related field (preferred, not required).
Skills & Certifications
Strong conflict resolution capabilities. Proficiency in HR technology and analytics tools (e.g., Power BI). HR certification (SHRM-SCP, SPHR) is a plus.
Other Requirements
Ability to travel up to 75% in year one, then up to 50% thereafter.
To apply for this position, please send your resume to latanaka@pasona.com
Job Details
City:
Knoxville State:
TN Job Type:
Permanent Job Salary High: Salary Low:
70000.00 Languages:
English Hours of Operation: Benefits:
Contact Information
Job Owner:
Laura Tanaka Job Owner Email :
latanaka@pasona.com
Job Description
General Manager - HR Operations
Location: Knoxville, TN
Salary:
$120k-$200k (DOE)
Workstyle:
Onsite
Benefits : Health, Dental, Vision, 401k, etc.
Position Overview
The organization is seeking a highly experienced
General Manager for HR Operations
to develop, lead, and optimize HR functions. This role will be instrumental in creating a positive employee relations environment, ensuring compliance with labor laws, and delivering exceptional service to employees and leadership. The GM will serve as a strategic leader, coach, and driver of employee engagement across the organization.
Key Duties & Responsibilities
Employee Relations Strategy
Create, implement, and oversee the Positive Employee Relations strategy. Monitor engagement levels and lead Pro-Employee initiatives. Ensure all employee relations policies and procedures are current, accurate, and accessible.
Regulatory Compliance & Training
Maintain awareness of evolving labor laws and regulations. Design, develop, and deliver training programs focused on Positive Employee Relations. Oversee and manage the Workers' Compensation Program.
Leadership & Coaching
Mentor and coach managers on employee relations and conflict resolution. Equip 100% of HR Specialists to conduct effective investigations with proper documentation. Lead large-scale, company-wide HR projects that improve the employee experience.
Investigations & Case Management
Lead or oversee workplace investigations, ensuring timely, thorough, and well-documented outcomes. Prepare investigation reports with conclusions and recommended next steps. Manage authorized involuntary separations, prepare required communications, and coordinate with HR and other departments.
Compensation & Benefits
Lead annual wage and benefit surveys in all operating communities. Ensure data supports competitive wage and benefit proposals.
Additional Responsibilities
Carry out supervisory responsibilities in accordance with company policy and applicable laws. Oversee hiring, training, performance appraisals, discipline, and terminations. Other duties as assigned.
Qualifications
Experience
15+ years in HR Operations and/or Positive Employee Relations. 10+ years of leadership experience, including building high-performing teams and managing through change. Proven record of fostering a positive workplace culture and engagement.
Education
Bachelor's degree in HR, Organizational Leadership, Management, or related field (preferred, not required).
Skills & Certifications
Strong conflict resolution capabilities. Proficiency in HR technology and analytics tools (e.g., Power BI). HR certification (SHRM-SCP, SPHR) is a plus.
Other Requirements
Ability to travel up to 75% in year one, then up to 50% thereafter.
To apply for this position, please send your resume to latanaka@pasona.com
Job Details
City:
Knoxville State:
TN Job Type:
Permanent Job Salary High: Salary Low:
70000.00 Languages:
English Hours of Operation: Benefits:
Contact Information
Job Owner:
Laura Tanaka Job Owner Email :
latanaka@pasona.com