Standard Process
About Standard Process:
For more than 95 years, Standard Process Inc. has been a visionary leader in whole food nutrient solutions. Our whole food philosophy and mission to change lives extends far beyond our supplements to the very people we employ. We value compassion, accountability, respect, and excellence. This strong foundation has created an environment where our employees are seen as members of our family and are given the tools and resources to succeed, both personally and professionally.
The Opportunity
Under the direction of the Sr. Manager, Software Engineering, the Manager, Software Quality leads the Software Quality function within the Build pillar, providing player-coach leadership to Software Development Engineers in Test (SDET) and Software Quality Analysts (SQA). The role establishes a Continuous Quality program-embedding automated and manual testing into CI/CD, defining quality gates, and publishing actionable quality metrics-to accelerate delivery while reducing risk and defect escape. The Manager partners with Agile Delivery (Plan) on acceptance criteria and UAT readiness, with IT Operations (Run) on release readiness and environment stability, and with Security & Compliance (Protect) to ensure secure-by-design practices and compliance in regulated areas. What You'll Do
People Leadership & Team Operations Lead a multidisciplinary team of SDET/SQA professionals; set goals, run 1:1s, coach career growth, and manage performance. Recruit, onboard, and develop talent across IC and Team Lead levels; build a culture of engineering excellence, psychological safety, and customer focus. Establish coverage for release/regression windows as needed; maintain training plans and skills matrices. Quality Strategy & Governance
Define the test strategy and test pyramid (unit service/API UI) with risk-based testing aligned to product criticality. Set quality gates for CI/CD (minimum unit coverage, static analysis, vulnerability checks, integration/UI automation pass thresholds) and enforce entry/exit criteria for test phases and releases. Own software quality SOPs, templates, and definitions of ready/done; ensure traceability from requirements to test evidence. Publish a quality scorecard and dashboards; track defect escape rate, test coverage, deployment frequency, change failure rate, and lead time for changes. Test Engineering & Tooling
Direct automated testing (unit, API/service, UI, contract) integrated into CI/CD; drive suite stability, speed, and signal-to-noise. Oversee manual/exploratory testing for complex, usability, and risk-based scenarios; manage test case design, data, and environments. Drive non-functional testing (performance, accessibility, reliability); coordinate synthetic and canary tests with Operations. Champion shift-left practices (peer reviews, static analysis, SAST/DAST, security test patterns) and manage defect lifecycle from triage to closure. Evaluate and implement tooling-including opportunities for AI-assisted automation-balancing velocity, reliability, and compliance. Release & Environment Management (in partnership)
Enforce release readiness (test results, risk assessments, rollback/runbooks); provide quality sign-off for Build-owned services. Coordinate non-prod/prod environment usage, test data refreshes, and deployment windows with DevOps and Run; ensure CI/CD quality gates are effective and auditable. Participate in Change Enablement (CAB) representing Build for quality risk; retain evidence for audits and validation. Incident / Problem / Change (Build scope)
Provide L3 application SME support; join MIM bridges for Build-owned services; validate hotfixes and post-release checks. Lead/Co-lead RCAs when software defects are causal; convert findings into tests/guardrails and backlog items; update KEDB. Accountable for the quality of Build-originated changes; ensure peer review, test evidence, and back-out plans; coordinate with Run on deployment windows and with Protect on risk/compliance review. Cross-Pillar Collaboration
Partner on clear acceptance criteria, UAT planning, and business readiness; ensure production defects are captured with actionable detail. Align on incident/problem trends; co-own release quality and post-release validation; integrate monitoring hooks and SLOs into tests. Embed secure-by-design checks and coordinate remediation/verification of security defects in the pipeline; maintain evidence. Compliance & Documentation
Ensure testing and validation practices satisfy regulatory and quality requirements (e.g., FDA/GMP CSV, HIPAA, PCI) for applicable systems. Maintain audit-ready evidence (test results, approvals, traceability) and SOP adherence; participate in internal/external audits. What You Bring
Education & Certifications Bachelor's degree in Information Technology, Computer Science, Engineering, or related field required; equivalent experience considered. ISTQB® Foundation (or equivalent) required; Advanced/Manager, Agile-testing, or automation certifications preferred. Experience
8+ years in software quality assurance/engineering with 3+ years leading teams and/or managing quality programs. Demonstrated experience embedding automation in CI/CD and operating quality gates across multiple product teams. Hands-on with test automation frameworks (e.g., Selenium, Playwright, Cypress, Postman) and at least one programming/scripting language. Experience coordinating UAT and production release quality in agile environments; familiarity with DevOps toolchains. Experience in regulated environments (e.g., FDA/GMP CSV, HIPAA, PCI) preferred. Specialized Knowledge & Skills
Strong leadership and coaching skills; able to set direction, prioritize under pressure, and hold teams and partners accountable. Excellent communication and executive presence; builds trust with engineers, product leaders, and auditors. Data-driven decision making; experience with quality analytics and continuous improvement. Customer-first mindset; pragmatic balance of velocity and quality. Necessary Competencies
Integrity & sound judgment under pressure Ownership & reliable follow-through Customer empathy (accessibility, performance, reliability) Crisp, audience-aware communication Influence without authority; cross-pillar collaboration Systems thinking with analytical rigor (uses meaningful metrics) Bias for automation & simplification Adaptability, learning agility, and resilience Talent development & coaching; inclusive leadership Travel Requirements Minimal travel required.
Why Standard Process? Standard Process is proud to be a top workplace! We offer a comprehensive and competitive benefit package, which includes:
Competitive salary and annual incentive program Comprehensive health care and flexible benefit plan, including pet insurance Company-matched 401(k) plan Profit sharing plan On-site childcare with highly accredited curriculum Platinum WELCOA award-winning wellness program, including: On-site 24x7 fitness center Whole food court On-site chiropractic care On-site massage therapist Personal trainer Daily fitness classes On-site life coach
$450 monthly Standard Process supplement allowance Paid time off and holiday time Educational assistance Company hosted outings and events Strong community involvement Standard Process understands the importance of diversity and believes in providing equal employment opportunity for all employees and applicants for employment. Accordingly, all personnel decisions, including but not limited to hiring, compensation, promotions, training, benefits, termination, or other terms and conditions of employment, are made without regard to age, race, creed, color, disability, veteran status, marital status, sex, national origin, ancestry, arrest or conviction record, sexual preference, genetic information, or any other legally protected characteristic in accordance with law.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
The Opportunity
Under the direction of the Sr. Manager, Software Engineering, the Manager, Software Quality leads the Software Quality function within the Build pillar, providing player-coach leadership to Software Development Engineers in Test (SDET) and Software Quality Analysts (SQA). The role establishes a Continuous Quality program-embedding automated and manual testing into CI/CD, defining quality gates, and publishing actionable quality metrics-to accelerate delivery while reducing risk and defect escape. The Manager partners with Agile Delivery (Plan) on acceptance criteria and UAT readiness, with IT Operations (Run) on release readiness and environment stability, and with Security & Compliance (Protect) to ensure secure-by-design practices and compliance in regulated areas. What You'll Do
People Leadership & Team Operations Lead a multidisciplinary team of SDET/SQA professionals; set goals, run 1:1s, coach career growth, and manage performance. Recruit, onboard, and develop talent across IC and Team Lead levels; build a culture of engineering excellence, psychological safety, and customer focus. Establish coverage for release/regression windows as needed; maintain training plans and skills matrices. Quality Strategy & Governance
Define the test strategy and test pyramid (unit service/API UI) with risk-based testing aligned to product criticality. Set quality gates for CI/CD (minimum unit coverage, static analysis, vulnerability checks, integration/UI automation pass thresholds) and enforce entry/exit criteria for test phases and releases. Own software quality SOPs, templates, and definitions of ready/done; ensure traceability from requirements to test evidence. Publish a quality scorecard and dashboards; track defect escape rate, test coverage, deployment frequency, change failure rate, and lead time for changes. Test Engineering & Tooling
Direct automated testing (unit, API/service, UI, contract) integrated into CI/CD; drive suite stability, speed, and signal-to-noise. Oversee manual/exploratory testing for complex, usability, and risk-based scenarios; manage test case design, data, and environments. Drive non-functional testing (performance, accessibility, reliability); coordinate synthetic and canary tests with Operations. Champion shift-left practices (peer reviews, static analysis, SAST/DAST, security test patterns) and manage defect lifecycle from triage to closure. Evaluate and implement tooling-including opportunities for AI-assisted automation-balancing velocity, reliability, and compliance. Release & Environment Management (in partnership)
Enforce release readiness (test results, risk assessments, rollback/runbooks); provide quality sign-off for Build-owned services. Coordinate non-prod/prod environment usage, test data refreshes, and deployment windows with DevOps and Run; ensure CI/CD quality gates are effective and auditable. Participate in Change Enablement (CAB) representing Build for quality risk; retain evidence for audits and validation. Incident / Problem / Change (Build scope)
Provide L3 application SME support; join MIM bridges for Build-owned services; validate hotfixes and post-release checks. Lead/Co-lead RCAs when software defects are causal; convert findings into tests/guardrails and backlog items; update KEDB. Accountable for the quality of Build-originated changes; ensure peer review, test evidence, and back-out plans; coordinate with Run on deployment windows and with Protect on risk/compliance review. Cross-Pillar Collaboration
Partner on clear acceptance criteria, UAT planning, and business readiness; ensure production defects are captured with actionable detail. Align on incident/problem trends; co-own release quality and post-release validation; integrate monitoring hooks and SLOs into tests. Embed secure-by-design checks and coordinate remediation/verification of security defects in the pipeline; maintain evidence. Compliance & Documentation
Ensure testing and validation practices satisfy regulatory and quality requirements (e.g., FDA/GMP CSV, HIPAA, PCI) for applicable systems. Maintain audit-ready evidence (test results, approvals, traceability) and SOP adherence; participate in internal/external audits. What You Bring
Education & Certifications Bachelor's degree in Information Technology, Computer Science, Engineering, or related field required; equivalent experience considered. ISTQB® Foundation (or equivalent) required; Advanced/Manager, Agile-testing, or automation certifications preferred. Experience
8+ years in software quality assurance/engineering with 3+ years leading teams and/or managing quality programs. Demonstrated experience embedding automation in CI/CD and operating quality gates across multiple product teams. Hands-on with test automation frameworks (e.g., Selenium, Playwright, Cypress, Postman) and at least one programming/scripting language. Experience coordinating UAT and production release quality in agile environments; familiarity with DevOps toolchains. Experience in regulated environments (e.g., FDA/GMP CSV, HIPAA, PCI) preferred. Specialized Knowledge & Skills
Strong leadership and coaching skills; able to set direction, prioritize under pressure, and hold teams and partners accountable. Excellent communication and executive presence; builds trust with engineers, product leaders, and auditors. Data-driven decision making; experience with quality analytics and continuous improvement. Customer-first mindset; pragmatic balance of velocity and quality. Necessary Competencies
Integrity & sound judgment under pressure Ownership & reliable follow-through Customer empathy (accessibility, performance, reliability) Crisp, audience-aware communication Influence without authority; cross-pillar collaboration Systems thinking with analytical rigor (uses meaningful metrics) Bias for automation & simplification Adaptability, learning agility, and resilience Talent development & coaching; inclusive leadership Travel Requirements Minimal travel required.
Why Standard Process? Standard Process is proud to be a top workplace! We offer a comprehensive and competitive benefit package, which includes:
Competitive salary and annual incentive program Comprehensive health care and flexible benefit plan, including pet insurance Company-matched 401(k) plan Profit sharing plan On-site childcare with highly accredited curriculum Platinum WELCOA award-winning wellness program, including: On-site 24x7 fitness center Whole food court On-site chiropractic care On-site massage therapist Personal trainer Daily fitness classes On-site life coach
$450 monthly Standard Process supplement allowance Paid time off and holiday time Educational assistance Company hosted outings and events Strong community involvement Standard Process understands the importance of diversity and believes in providing equal employment opportunity for all employees and applicants for employment. Accordingly, all personnel decisions, including but not limited to hiring, compensation, promotions, training, benefits, termination, or other terms and conditions of employment, are made without regard to age, race, creed, color, disability, veteran status, marital status, sex, national origin, ancestry, arrest or conviction record, sexual preference, genetic information, or any other legally protected characteristic in accordance with law.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.