Adecco US, Inc.
Adecco is assisting a local client in recruiting for
Customer Service Representative (Level III)
positions in Pennington, NJ and Jacksonville, FL. This is a great opportunity to join a high-performing team focused on regulatory compliance, client outreach, and operational excellence. If you're looking to grow your career in financial services and meet the qualifications below, apply now!
Responsibilities for a Customer Service Representative include but are not limited to:
Handle inbound and outbound phone calls with clients regarding abandoned property accounts
Perform full verbal verification using LexisNexis
Leave detailed call notes and update all applicable systems
Manually send documents and instructions to clients as needed
Enter requests into the Service Request Portal
Conduct outreach to reunite clients with their assets
Respond to email inquiries and support Branch office personnel
Perform regular account maintenance and document review
Adhere to a strict phone support schedule
Candidates for Customer Service Representative must meet the following requirements to be considered:
Previous
Call Center/Contact Center
experience
Ability to maintain a positive and professional attitude in a fast-paced, team-oriented environment
Strong de-escalation and resolution skills
Excellent verbal and written communication abilities
Demonstrated organizational skills and attention to detail
Intermediate proficiency in MS Word, Outlook, and Excel
Ability to work effectively and efficiently in a team environment
Preferred Qualifications:
Flexibility to perform well in a changing environment
Ability to prioritize and manage multiple tasks
Financial services or brokerage experience
What's in this Customer Service Representative position for you?
Pay:
$ 18.51/hour
Shift:
Monday - Friday, 8:00 AM - 5:00 PM
Assignment Length:
12 months
Location:
Hybrid in Pennington, NJ or Jacksonville, FL (
Must list location on resume
)
Training:
100% on-site required; hybrid schedule begins after training (minimum 3 days/week on-site)
Resume Requirement:
Must include response to:
"In past contact center role/jobs, on average how many calls were you taking per day?"
Weekly paycheck
Dedicated Onboarding Specialist & Recruiter
Access to Adecco's Aspire Academy with thousands of free upskilling courses
This Customer Service Representative role is being recruited by our Centralized Delivery Team and not your local Branch. For instant consideration for this position and other opportunities with Adecco in Pennington, NJ or Jacksonville, FL, apply today!
Pay Details:
$18.51 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Customer Service Representative (Level III)
positions in Pennington, NJ and Jacksonville, FL. This is a great opportunity to join a high-performing team focused on regulatory compliance, client outreach, and operational excellence. If you're looking to grow your career in financial services and meet the qualifications below, apply now!
Responsibilities for a Customer Service Representative include but are not limited to:
Handle inbound and outbound phone calls with clients regarding abandoned property accounts
Perform full verbal verification using LexisNexis
Leave detailed call notes and update all applicable systems
Manually send documents and instructions to clients as needed
Enter requests into the Service Request Portal
Conduct outreach to reunite clients with their assets
Respond to email inquiries and support Branch office personnel
Perform regular account maintenance and document review
Adhere to a strict phone support schedule
Candidates for Customer Service Representative must meet the following requirements to be considered:
Previous
Call Center/Contact Center
experience
Ability to maintain a positive and professional attitude in a fast-paced, team-oriented environment
Strong de-escalation and resolution skills
Excellent verbal and written communication abilities
Demonstrated organizational skills and attention to detail
Intermediate proficiency in MS Word, Outlook, and Excel
Ability to work effectively and efficiently in a team environment
Preferred Qualifications:
Flexibility to perform well in a changing environment
Ability to prioritize and manage multiple tasks
Financial services or brokerage experience
What's in this Customer Service Representative position for you?
Pay:
$ 18.51/hour
Shift:
Monday - Friday, 8:00 AM - 5:00 PM
Assignment Length:
12 months
Location:
Hybrid in Pennington, NJ or Jacksonville, FL (
Must list location on resume
)
Training:
100% on-site required; hybrid schedule begins after training (minimum 3 days/week on-site)
Resume Requirement:
Must include response to:
"In past contact center role/jobs, on average how many calls were you taking per day?"
Weekly paycheck
Dedicated Onboarding Specialist & Recruiter
Access to Adecco's Aspire Academy with thousands of free upskilling courses
This Customer Service Representative role is being recruited by our Centralized Delivery Team and not your local Branch. For instant consideration for this position and other opportunities with Adecco in Pennington, NJ or Jacksonville, FL, apply today!
Pay Details:
$18.51 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.