Independence Mazda
Independence Mazda, located in Charlotte, NC, is currently seeking an Automotive Cashier/Service BDC to join our team.
The Service Cashier/BDC Coordinator plays a key role in the customer experience at our Mazda dealership. This individual is responsible for providing friendly and efficient checkout services for service customers while also supporting the service department’s Business Development Center (BDC) by scheduling, confirming, and following up on service appointments. This position requires attention to detail, strong communication skills, and a customer-first attitude.
Responsibilities:
Handle customer payments in person and over the phone
Process credit card transactions
Issue receipts and change to customers
Balance cash drawer at the end of each shift
Email over invoices to extended warranty companies
Close invoices/Repair Orders
Answer phone calls and schedule appointments for customers
Perform outbound calls daily to gain appointments
Requirements:
Prior experience in automotive cashiering REQUIRED
Prior experience in automotive BDC preferred
Strong attention to detail
Excellent customer service skills
Ability to work in a fast-paced environment
Ability to operate Dealertrack, Xtime, Microsoft
Saturday availability is a requirement
Valid drivers license
Compensation: $15.00 per hour
About the Company: Independence Mazda is a premier auto dealership in Charlotte, NC, known for our commitment to customer satisfaction and quality vehicles.
The Service Cashier/BDC Coordinator plays a key role in the customer experience at our Mazda dealership. This individual is responsible for providing friendly and efficient checkout services for service customers while also supporting the service department’s Business Development Center (BDC) by scheduling, confirming, and following up on service appointments. This position requires attention to detail, strong communication skills, and a customer-first attitude.
Responsibilities:
Handle customer payments in person and over the phone
Process credit card transactions
Issue receipts and change to customers
Balance cash drawer at the end of each shift
Email over invoices to extended warranty companies
Close invoices/Repair Orders
Answer phone calls and schedule appointments for customers
Perform outbound calls daily to gain appointments
Requirements:
Prior experience in automotive cashiering REQUIRED
Prior experience in automotive BDC preferred
Strong attention to detail
Excellent customer service skills
Ability to work in a fast-paced environment
Ability to operate Dealertrack, Xtime, Microsoft
Saturday availability is a requirement
Valid drivers license
Compensation: $15.00 per hour
About the Company: Independence Mazda is a premier auto dealership in Charlotte, NC, known for our commitment to customer satisfaction and quality vehicles.