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BrightView Landscapes

Enhancement Manager

BrightView Landscapes, Fresno, California, United States, 93650

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Enhancement Manager

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BrightView Landscapes .

Overall Description The Best Teams are Created and Maintained Here.

Job Summary The Enhancement Manager (EM) schedules and directs personnel and resources towards providing quality, cost-effective enhancement services to clients. EMs support the Account Managers in estimating, design, and client meetings, as well as sell enhancement services to clients, with or without base maintenance contracts. The EM oversees a commercial landscape portfolio and multiple service teams. The EM is responsible for training and developing these individuals by providing day‑to‑day operational scheduling and guidance.

Duties and Responsibilities

Understand client needs via regular communication with the Account Manager(s)

Manage all landscape enhancement services, including the coordination of all materials, people, equipment, and subcontractors required to produce quality work

Inspect properties before scheduled service to properly prepare a specific action plan for service

Understand irrigation systems, identify necessary repairs or adjustments, and communicate recommendations to the appropriate party

Monitor all aspects of the landscape and identify insect or disease problems

Perform hands‑on work with crews to meet work and scheduling demands

Implement and enforce BrightView policies and procedures related to proper upkeep and maintenance, storage, use, and training required for branch equipment

Work with the Branch Manager to identify staffing needs, hire new crew members, and prepare daily crew schedules

Ensure proper paperwork is completed for all employee changes and hires

Communicate with, counsel, train, discipline, review, and develop a growth plan for employees

Hands‑on training and support of crew members, including proper operation of equipment, pruning techniques, safety, and quality standards

Focus on safety and monitor safety records

Maintain and manage all required administrative systems, including but not limited to time sheets, job databases, and service schedules

Order materials as needed and monitor costs and deliveries

Request purchase orders and use in accordance with company guidelines

Assist the Branch Manager in the performance of enhancement sales tasks as required

Education and Experience

Associate degree (minimum 2 years) in a business‑related field or equivalent experience required

Minimum of 3 years of prior customer service, management, and leadership experience within an organization, the landscaping industry, or local marketplace

Minimum of 1 year of supervisory experience

Obtain and maintain a PLANET Certification (Installation of Hard and Softscapes)

Physical Demands / Requirements

Constant operation of a computer and other office productivity machinery, such as a calculator, photocopier, and computer printer

Ability to physically perform the basic life operational functions of walking, standing, and kneeling

Work Environment

Works in an indoor office and outdoors during site walkthroughs and site supervision duties

Compensation Pay Range 68,640 - 90,000

Benefits BrightView offers a suite of health, wellness, and financial benefits to full‑time team members. Benefits offerings for full‑time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401(k) savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process.

BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.

This job description is subject to change at any time.

It’s Not Just a Team. It’s One BrightView.

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