CELINE
Senior Client Advisor – Valley Fair
CELINE is a fast‑growing French and leather‑goods couture house belonging to the LVMH group, aspiring to be one of the most iconic luxury brands worldwide.
Responsibilities
Achieve individual and team objectives, be accountable for sales results, and support the team in their sales.
Welcome every Client and enhance their experience, advise Clients across the brand and all product categories.
Demonstrate sales leadership and advanced clienteling skills, using the different tools available to develop existing and recruit new Clients and build long‑term Client relationships.
Develop the highest standards of brand and product knowledge.
Perform as a team‑player, participate in all activities contributing to the overall objectives of the store.
Respect CELINE brand standards in terms of grooming and behavior.
Assist Management in daily operations: floor management, stock operations, and opening/closing duties.
Support the Store Manager in developing the team through mentoring and/or buddy system as well as integration of newcomers.
Demonstrate a detailed understanding of the company’s policies and provide support to other Client Advisors when needed.
Depending on specific store needs, additional responsibilities could include stock and store operations, visual merchandising, after‑sales.
Key Success Factors & Qualifications
Business School, University or “equivalent experience”.
Minimum 3 years in a retail setting, with a focus on sales, preferably in a luxury setting.
Computer literate; learn and use various software packages.
Action oriented; results driven.
Strong client service orientation.
Social perceptiveness.
Problem‑solver.
Strong verbal and written communication skills.
Passion for luxury product with an appreciation for design.
Ability to work a flexible schedule based on business needs which includes evenings, weekends and holidays.
Languages: Foreign languages a plus.
Location 2855 Stevens Creek Blvd Ste 1203, Santa Clara, CA 95050
Potential Starting Date ASAP
Compensation The compensation for this position ranges from $22–$26 hourly. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including medical, dental, vision, short and long‑term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.
EEO Statement CELINE is an equal opportunity employer. We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform key job functions.
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Responsibilities
Achieve individual and team objectives, be accountable for sales results, and support the team in their sales.
Welcome every Client and enhance their experience, advise Clients across the brand and all product categories.
Demonstrate sales leadership and advanced clienteling skills, using the different tools available to develop existing and recruit new Clients and build long‑term Client relationships.
Develop the highest standards of brand and product knowledge.
Perform as a team‑player, participate in all activities contributing to the overall objectives of the store.
Respect CELINE brand standards in terms of grooming and behavior.
Assist Management in daily operations: floor management, stock operations, and opening/closing duties.
Support the Store Manager in developing the team through mentoring and/or buddy system as well as integration of newcomers.
Demonstrate a detailed understanding of the company’s policies and provide support to other Client Advisors when needed.
Depending on specific store needs, additional responsibilities could include stock and store operations, visual merchandising, after‑sales.
Key Success Factors & Qualifications
Business School, University or “equivalent experience”.
Minimum 3 years in a retail setting, with a focus on sales, preferably in a luxury setting.
Computer literate; learn and use various software packages.
Action oriented; results driven.
Strong client service orientation.
Social perceptiveness.
Problem‑solver.
Strong verbal and written communication skills.
Passion for luxury product with an appreciation for design.
Ability to work a flexible schedule based on business needs which includes evenings, weekends and holidays.
Languages: Foreign languages a plus.
Location 2855 Stevens Creek Blvd Ste 1203, Santa Clara, CA 95050
Potential Starting Date ASAP
Compensation The compensation for this position ranges from $22–$26 hourly. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including medical, dental, vision, short and long‑term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.
EEO Statement CELINE is an equal opportunity employer. We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform key job functions.
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