R Systems
Job Description
Position Overview We are seeking a talented Media Designer to join our team in creating impactful, engaging learning and media solutions that drive performance and business outcomes. This role requires a unique blend of instructional design expertise, multimedia production capabilities, and visual design skills to develop customer-facing materials, training programs, and enablement content.
Key Responsibilities
Design and develop engaging, effective learning experiences using adult learning principles and instructional design methodologies
Create multimedia content including e-learning modules, videos, infographics, job aids, and interactive training materials
Produce customer-facing enablement materials and marketing content that aligns with brand standards
Collaborate with subject matter experts and cross-functional teams to translate complex concepts into accessible learning content
Develop performance support systems including user guides, facilitation guides, and job aids
Map customer journeys and create data-driven storytelling content for analytical solutions
Ensure all materials meet accessibility standards (Section 508 compliance)
Evaluate learning effectiveness using established models and iterate based on feedback
Manage multiple projects simultaneously using agile methodologies
Skills & Competencies Instructional Design Expertise
Deep understanding of adult learning theory including andragogy, experiential learning, and accelerated learning principles
Proven experience with instructional design models: ADDIE, SAM, and Agile Learning Design
Expertise in learning objectives alignment and assessment design
Knowledge of microlearning and blended learning strategies
Experience developing performance support systems (job aids, user guides, facilitation guides)
Understanding of accessibility standards (Section 508 compliance)
Familiarity with evaluation models (Kirkpatrick Model)
Video & Media Production
Storyboarding and scripting for video content
Voiceover and narration techniques
Motion graphics and animation basics
Video editing for clarity, pacing, and engagement
Ability to produce professional, customer-facing video materials
Graphic Design & Visual Communication
Strong foundation in design principles: contrast, hierarchy, alignment, proximity
Proficiency in typography and color theory
Expertise in infographic and data visualization design
Understanding of branding and visual identity alignment
Knowledge of accessibility in design (color contrast, legibility, alt text requirements)
Ability to create compelling customer-facing materials
Marketing & CRM Enablement
Experience with customer journey mapping
Skill in value proposition messaging
Ability to create data-driven storytelling for analytical solutions
Understanding of customer enablement and marketing communications
Strategic Thinking & Collaboration
Systems thinking and cross-functional alignment capabilities
Empathy mapping and user-centered design approach
Strong feedback integration and iterative refinement skills
Creative problem-solving across multiple formats and mediums
Excellent collaboration and communication skills
Tools & Software Instructional Design & E‑Learning
Articulate 360 (Storyline and Rise)
Adobe Captivate
Camtasia
Video Production & Editing
Adobe Premiere Pro OR Final Cut Pro
Camtasia (for screen recordings and simple edits)
Graphic Design & Visual Development
Adobe Creative Suite: Photoshop, Illustrator, InDesign
Canva Pro
Microsoft PowerPoint (advanced animations and storytelling)
Data Visualization & Analytics
Tableau, Power BI, or Excel (advanced)
Collaboration & Project Management
Mind mapping tool (e.g., Miro, MindMeister, XMind)
Confluence OR SharePoint (for documentation)
Jira (for agile project management)
Qualifications
Bachelor's degree in Instructional Design, Education, Communications, Graphic Design, or related field
5+ years of experience in learning experience design, instructional design, or related role
Demonstrated portfolio showcasing instructional design projects, multimedia content, and customer-facing materials
Expert-level proficiency with Articulate 360 suite
Strong proficiency with Adobe Creative Suite (Photoshop, Illustrator, InDesign)
Proven experience with video production and editing tools
Experience creating accessible content that meets Section 508 standards
Strong project management skills with experience using agile methodologies
Excellent written and verbal communication skills
Preferred
Degree in Instructional Design, Learning Technologies, or related field
Certification in instructional design (ATD, eLearning Guild)
Experience in CRM enablement or marketing content development
Background in data analytics or business intelligence training
Experience working in cross-functional, matrixed organizations
Portfolio Requirements Candidates must submit a portfolio demonstrating:
E-learning modules created with Articulate 360 or similar tools
Video content with examples of storyboarding, editing, and motion graphics
Infographics and visual communication pieces
Customer-facing training or enablement materials
Examples of accessible design implementations
Data visualization or analytical storytelling content (if available)
Work Environment
Hybrid schedule: 4 days per week onsite in Denver, CO office
Collaborative, creative team environment
Fast-paced with multiple concurrent projects
Cross-functional collaboration with marketing, product, and operations teams
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Position Overview We are seeking a talented Media Designer to join our team in creating impactful, engaging learning and media solutions that drive performance and business outcomes. This role requires a unique blend of instructional design expertise, multimedia production capabilities, and visual design skills to develop customer-facing materials, training programs, and enablement content.
Key Responsibilities
Design and develop engaging, effective learning experiences using adult learning principles and instructional design methodologies
Create multimedia content including e-learning modules, videos, infographics, job aids, and interactive training materials
Produce customer-facing enablement materials and marketing content that aligns with brand standards
Collaborate with subject matter experts and cross-functional teams to translate complex concepts into accessible learning content
Develop performance support systems including user guides, facilitation guides, and job aids
Map customer journeys and create data-driven storytelling content for analytical solutions
Ensure all materials meet accessibility standards (Section 508 compliance)
Evaluate learning effectiveness using established models and iterate based on feedback
Manage multiple projects simultaneously using agile methodologies
Skills & Competencies Instructional Design Expertise
Deep understanding of adult learning theory including andragogy, experiential learning, and accelerated learning principles
Proven experience with instructional design models: ADDIE, SAM, and Agile Learning Design
Expertise in learning objectives alignment and assessment design
Knowledge of microlearning and blended learning strategies
Experience developing performance support systems (job aids, user guides, facilitation guides)
Understanding of accessibility standards (Section 508 compliance)
Familiarity with evaluation models (Kirkpatrick Model)
Video & Media Production
Storyboarding and scripting for video content
Voiceover and narration techniques
Motion graphics and animation basics
Video editing for clarity, pacing, and engagement
Ability to produce professional, customer-facing video materials
Graphic Design & Visual Communication
Strong foundation in design principles: contrast, hierarchy, alignment, proximity
Proficiency in typography and color theory
Expertise in infographic and data visualization design
Understanding of branding and visual identity alignment
Knowledge of accessibility in design (color contrast, legibility, alt text requirements)
Ability to create compelling customer-facing materials
Marketing & CRM Enablement
Experience with customer journey mapping
Skill in value proposition messaging
Ability to create data-driven storytelling for analytical solutions
Understanding of customer enablement and marketing communications
Strategic Thinking & Collaboration
Systems thinking and cross-functional alignment capabilities
Empathy mapping and user-centered design approach
Strong feedback integration and iterative refinement skills
Creative problem-solving across multiple formats and mediums
Excellent collaboration and communication skills
Tools & Software Instructional Design & E‑Learning
Articulate 360 (Storyline and Rise)
Adobe Captivate
Camtasia
Video Production & Editing
Adobe Premiere Pro OR Final Cut Pro
Camtasia (for screen recordings and simple edits)
Graphic Design & Visual Development
Adobe Creative Suite: Photoshop, Illustrator, InDesign
Canva Pro
Microsoft PowerPoint (advanced animations and storytelling)
Data Visualization & Analytics
Tableau, Power BI, or Excel (advanced)
Collaboration & Project Management
Mind mapping tool (e.g., Miro, MindMeister, XMind)
Confluence OR SharePoint (for documentation)
Jira (for agile project management)
Qualifications
Bachelor's degree in Instructional Design, Education, Communications, Graphic Design, or related field
5+ years of experience in learning experience design, instructional design, or related role
Demonstrated portfolio showcasing instructional design projects, multimedia content, and customer-facing materials
Expert-level proficiency with Articulate 360 suite
Strong proficiency with Adobe Creative Suite (Photoshop, Illustrator, InDesign)
Proven experience with video production and editing tools
Experience creating accessible content that meets Section 508 standards
Strong project management skills with experience using agile methodologies
Excellent written and verbal communication skills
Preferred
Degree in Instructional Design, Learning Technologies, or related field
Certification in instructional design (ATD, eLearning Guild)
Experience in CRM enablement or marketing content development
Background in data analytics or business intelligence training
Experience working in cross-functional, matrixed organizations
Portfolio Requirements Candidates must submit a portfolio demonstrating:
E-learning modules created with Articulate 360 or similar tools
Video content with examples of storyboarding, editing, and motion graphics
Infographics and visual communication pieces
Customer-facing training or enablement materials
Examples of accessible design implementations
Data visualization or analytical storytelling content (if available)
Work Environment
Hybrid schedule: 4 days per week onsite in Denver, CO office
Collaborative, creative team environment
Fast-paced with multiple concurrent projects
Cross-functional collaboration with marketing, product, and operations teams
#J-18808-Ljbffr