Training And Career Development Division (DOHS)
Management and Program Analyst
Training And Career Development Division (DOHS), Camp Springs, Maryland, United States
Summary
Protect your homeland and defend your culture. Join USCIS, America’s frontline defense against illegal foreign infiltration and fraud. As a
Management and Program Analyst , you will partner with internal managers, employees, and external contacts to coordinate efficient and effective business and program operations in support of a diverse set of training programs.
Salary $63,163 to $98,422 per year. Salary is determined by grade, step, and location.
Locations
Camp Springs, MD
Bloomington, MN
Irving, TX
South Burlington, VT
Telework Telework not currently eligible for this position.
Travel Required Occasional travel may be required to support training program administration.
Responsibilities
Provide liaison and coordination services for business operations and training program administration.
Conduct registration, logistical, and financial coordination activities for in‑person and virtual training programs.
Serve as producer for program offerings in the virtual learning environment.
Develop written communications including data call responses, memos, presentations, and email communications.
Track program attendance and other tasks through Learning Management System (LMS) administration.
Utilize Microsoft SharePoint, PowerApps, Power Automate, and Forms to maintain program applications and support administration.
Requirements
U.S. citizenship or U.S. national.
Successfully pass a background investigation, including financial disclosure.
Pass a drug screening.
Submit resume and supporting documentation.
Registrations in the Selective Service (for males born after 12/31/1959).
Political appointees may require OPM approval before onboarding.
Telework eligibility follows the Telework Enhancement Act of 2010.
Qualifications
Minimum 11‑year GS grade. For GS‑11, one year of specialized experience equivalent to GS‑09 required.
Experience in a coordinating role responding to stakeholders concerning training program registration and logistics.
Ability to create and maintain systems that track training program activities and utilize registration databases.
Experience supporting training program activities with operational assistance, event coordination, and communication.
Experience conducting or producing virtual live training.
Doctoral degree (PhD) or three full years of graduate education may substitute for GS‑11 experience.
How to Apply
Click the
Apply Online
button.
Answer the application questions and attach required supporting documentation.
Submit your application before 11:59 PM (ET) on 11/12/2025.
Complete any required USA Hire Assessments as instructed after submission.
Use your unique assessment link to complete the assessments within the provided deadline.
Maintain your application through the USAJOBS portal; update or edit documentation as needed until the deadline.
Benefits
Competitive federal salary and comprehensive benefits including health, dental, vision, life, long‑term care insurance, retirement plan, Thrift Savings Plan, and flexible spending accounts.
Paid federal holidays, personal leave days, and flexible work schedules.
Telework and tuition reimbursement opportunities.
Transportation subsidies and uniform allowance.
Employee assistance program and wellness initiatives.
Disabled veteran leave for eligible veterans.
Contact Information Phone: 952‑697‑8380
Email: HROCStaffingHelpDesk@uscis.dhs.gov
#J-18808-Ljbffr
Management and Program Analyst , you will partner with internal managers, employees, and external contacts to coordinate efficient and effective business and program operations in support of a diverse set of training programs.
Salary $63,163 to $98,422 per year. Salary is determined by grade, step, and location.
Locations
Camp Springs, MD
Bloomington, MN
Irving, TX
South Burlington, VT
Telework Telework not currently eligible for this position.
Travel Required Occasional travel may be required to support training program administration.
Responsibilities
Provide liaison and coordination services for business operations and training program administration.
Conduct registration, logistical, and financial coordination activities for in‑person and virtual training programs.
Serve as producer for program offerings in the virtual learning environment.
Develop written communications including data call responses, memos, presentations, and email communications.
Track program attendance and other tasks through Learning Management System (LMS) administration.
Utilize Microsoft SharePoint, PowerApps, Power Automate, and Forms to maintain program applications and support administration.
Requirements
U.S. citizenship or U.S. national.
Successfully pass a background investigation, including financial disclosure.
Pass a drug screening.
Submit resume and supporting documentation.
Registrations in the Selective Service (for males born after 12/31/1959).
Political appointees may require OPM approval before onboarding.
Telework eligibility follows the Telework Enhancement Act of 2010.
Qualifications
Minimum 11‑year GS grade. For GS‑11, one year of specialized experience equivalent to GS‑09 required.
Experience in a coordinating role responding to stakeholders concerning training program registration and logistics.
Ability to create and maintain systems that track training program activities and utilize registration databases.
Experience supporting training program activities with operational assistance, event coordination, and communication.
Experience conducting or producing virtual live training.
Doctoral degree (PhD) or three full years of graduate education may substitute for GS‑11 experience.
How to Apply
Click the
Apply Online
button.
Answer the application questions and attach required supporting documentation.
Submit your application before 11:59 PM (ET) on 11/12/2025.
Complete any required USA Hire Assessments as instructed after submission.
Use your unique assessment link to complete the assessments within the provided deadline.
Maintain your application through the USAJOBS portal; update or edit documentation as needed until the deadline.
Benefits
Competitive federal salary and comprehensive benefits including health, dental, vision, life, long‑term care insurance, retirement plan, Thrift Savings Plan, and flexible spending accounts.
Paid federal holidays, personal leave days, and flexible work schedules.
Telework and tuition reimbursement opportunities.
Transportation subsidies and uniform allowance.
Employee assistance program and wellness initiatives.
Disabled veteran leave for eligible veterans.
Contact Information Phone: 952‑697‑8380
Email: HROCStaffingHelpDesk@uscis.dhs.gov
#J-18808-Ljbffr