Pura Vida Miami
Assistant General Manager (New Location: Palm Beach Gardens)
Pura Vida Miami, West Palm Beach, Florida, United States, 33412
Assistant General Manager at Pura Vida Miami
West Palm Beach, FL
Base Pay Range $50,000.00/yr - $58,500.00/yr
We are a lifestyle brand! We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle, offering an intimate, yet fast and consistent, experience to our customers. We love and take pride in what we do, and we currently offer an exciting opportunity to join a thriving and ever‑growing brand in this industry.
Principal Responsibilities / Essential Job Functions
Lead by example, demonstrating positivity and maintaining clear communication with the entire team.
Deliver outstanding customer service, actively addressing customer needs and resolving any issues or complaints with efficiency and professionalism.
Motivate and guide team members to surpass customer expectations, promoting swift and friendly service in a clean and inviting environment.
Collaborate with the General Manager to manage inventory, labor allocation, and operational procedures.
Establish and maintain staffing plans that support anticipated volume fluctuations.
Uphold strict adherence to all food safety regulations and sanitation standards, prioritizing the well‑being of both customers and staff.
Support supervisory functions, including making employment decisions regarding hiring, promoting, demoting, and terminating, as well as conducting performance appraisals and coaching and developing associates.
Organize, schedule, and supervise team member shifts, ensuring smooth operations and efficient workflow.
Direct staff while on the floor to ensure smooth operations and address any issues promptly.
Monitor and manage the expo station to guarantee timely and accurate food delivery to customers.
Requirements
Minimum 1 year of proved experience in customer service in the hospitality and/or restaurant industry.
2+ years of proved managerial experience in the hospitality and/or restaurant industry.
High School Diploma or GED required; 2 years of college preferred.
Exceptional communication, organizational, and problem‑solving skills.
Local/municipal requirements, such as Food Handler certification, required.
Must be able to frequently lift and/or move up to 50 pounds.
Bilingual proficiency (English and Spanish) is a plus.
Benefits
Health & Wellness – Medical, Dental & Vision
Paid Time Off (PTO)
Discounted Meals
Growth Opportunities
401(k) Plan with Company Match
Pura Vida Miami is proud to be an equal‑opportunity employer. We are committed to creating a workplace where diversity is celebrated and everyone feels welcome, regardless of race, color, religion, national origin, age, sex, sexual orientation, gender identity or expression, disability, veteran status, or any other legally protected characteristic. We believe that building a team with diverse perspectives and experiences makes us stronger, more creative, and more connected to the communities we serve.
We’ve got this covered! At Pura Vida Miami, our Talent Acquisition team leads all hiring efforts internally. We do not accept unsolicited resumes from agencies; any resumes sent without a signed agreement in place will be considered the property of Pura Vida Miami and we will not be responsible for any fees. If you’re interested in partnering with us, reach out to our Talent team first; we’re happy to connect the right way.
#J-18808-Ljbffr
Base Pay Range $50,000.00/yr - $58,500.00/yr
We are a lifestyle brand! We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle, offering an intimate, yet fast and consistent, experience to our customers. We love and take pride in what we do, and we currently offer an exciting opportunity to join a thriving and ever‑growing brand in this industry.
Principal Responsibilities / Essential Job Functions
Lead by example, demonstrating positivity and maintaining clear communication with the entire team.
Deliver outstanding customer service, actively addressing customer needs and resolving any issues or complaints with efficiency and professionalism.
Motivate and guide team members to surpass customer expectations, promoting swift and friendly service in a clean and inviting environment.
Collaborate with the General Manager to manage inventory, labor allocation, and operational procedures.
Establish and maintain staffing plans that support anticipated volume fluctuations.
Uphold strict adherence to all food safety regulations and sanitation standards, prioritizing the well‑being of both customers and staff.
Support supervisory functions, including making employment decisions regarding hiring, promoting, demoting, and terminating, as well as conducting performance appraisals and coaching and developing associates.
Organize, schedule, and supervise team member shifts, ensuring smooth operations and efficient workflow.
Direct staff while on the floor to ensure smooth operations and address any issues promptly.
Monitor and manage the expo station to guarantee timely and accurate food delivery to customers.
Requirements
Minimum 1 year of proved experience in customer service in the hospitality and/or restaurant industry.
2+ years of proved managerial experience in the hospitality and/or restaurant industry.
High School Diploma or GED required; 2 years of college preferred.
Exceptional communication, organizational, and problem‑solving skills.
Local/municipal requirements, such as Food Handler certification, required.
Must be able to frequently lift and/or move up to 50 pounds.
Bilingual proficiency (English and Spanish) is a plus.
Benefits
Health & Wellness – Medical, Dental & Vision
Paid Time Off (PTO)
Discounted Meals
Growth Opportunities
401(k) Plan with Company Match
Pura Vida Miami is proud to be an equal‑opportunity employer. We are committed to creating a workplace where diversity is celebrated and everyone feels welcome, regardless of race, color, religion, national origin, age, sex, sexual orientation, gender identity or expression, disability, veteran status, or any other legally protected characteristic. We believe that building a team with diverse perspectives and experiences makes us stronger, more creative, and more connected to the communities we serve.
We’ve got this covered! At Pura Vida Miami, our Talent Acquisition team leads all hiring efforts internally. We do not accept unsolicited resumes from agencies; any resumes sent without a signed agreement in place will be considered the property of Pura Vida Miami and we will not be responsible for any fees. If you’re interested in partnering with us, reach out to our Talent team first; we’re happy to connect the right way.
#J-18808-Ljbffr