City of San Antonio
Animal Care Investigations Supervisor
City of San Antonio, San Antonio, Texas, United States, 78208
4 days ago Be among the first 25 applicants
Job Summary Under general direction, is responsible for planning, coordinating, and scheduling within the assigned division. Trains and oversees assigned employees. Uses independent judgement to work with the public, coworkers, and subordinates. Working conditions are in an office environment with frequent visits to outdoor sites and exposure to temperature variations, infectious diseases, and hostile animals. Exercises direct supervision over assigned staff.
Work Location Animal Care Services; 4710 State Hwy. 151, San Antonio, TX 78227.
Work Hours 7:00 a.m. - 5:30 p.m. Shift schedule may vary to include days, nights, holidays, and weekends.
Essential Job Functions
Plans, prioritizes and assigns daily work schedule of subordinates and coordinates personnel utilization with staff.
Supervises, trains, and evaluates assigned staff members.
Collects and prepares data for reports and presentations.
Makes presentations to community groups and organizations.
Monitors and coordinates division budget.
Reviews reports from staff, assists on difficult cases, and ensures proper follow‑up action is taken.
Prescribes forms and techniques to be used in the assigned division.
Recommends and assists in the development and implementation of department and division policies, including animal ordinance.
Reviews and evaluates operations and procedures and recommends improvements.
Develops and maintains positive communications and working relationships with City Departments, outside organizations, and law enforcement personnel.
Conducts state‑certified training for internal and external Animal Control agencies including informational training for City departments.
May lift and carry animals weighing up to 50 pounds to secure in cages or place on examination tables and may assist with team lifts for animals weighing over 50 pounds.
Performs related duties and fulfills responsibilities as required.
Consults with citizens and proper authorities regarding enforcement or refusal to comply with animal codes.
Investigates complaints from citizens about stray animals, vicious animals, and animal cruelty; testifies in court when required.
Issues citations on animal code violations.
Monitors radio dispatch calls.
Conducts new‑hire classroom and field training for Animal Care Officers.
May perform field tranquilization on ill, injured, or dangerous domestic animals or wildlife.
Job Requirements
High school diploma or GED equivalent (recognized by the Texas Education Agency or a regional accrediting agency).
Two (2) years of experience in a field related to animal control, including one (1) year of experience as a supervisor or lead worker.
Valid Class "C" Texas Driver's License.
Must possess the Texas Department of State Health Services Basic Animal Control Officer Certification or obtain within six (6) months of employment.
Must maintain continuing education credits of thirty (30) hours over each three (3)‑year period.
Applicant Information
Applicants may substitute two years of related full‑time experience for one year of higher education; likewise, applicants may substitute one year of higher education for two years of experience.
Applicants selected for employment must pass a satisfactory pre‑employment drug test and background check; additional checks may be required.
Military service applicants must attach a DD‑214 when claiming experience.
Official transcripts, diplomas, certifications, and licenses must be submitted at time of processing; unofficial copies may be attached for consideration.
Knowledge, Skills, and Abilities
Knowledge of supervision, training, and personnel management.
Knowledge of procedures for issuing and processing a City citation.
Knowledge of safe work practices for dealing with dangerous animals.
Knowledge of pertinent federal, state, and local laws, ordinances, and regulations.
Knowledge of animal‑control methods, practices, and techniques.
Knowledge of investigative techniques.
Knowledge of confrontation control and crisis intervention.
Skill in using basic office equipment.
Ability to prepare clear, concise reports.
Ability to establish and maintain effective working relationships with City staff and the general public.
Ability to communicate clearly and effectively.
Ability to handle animals in all situations.
Ability to respond to inquiries, complaints, and requests for services in a fair, tactful manner.
Ability to provide training to staff on safety procedures.
Ability to adhere to disease‑management and safety protocols.
Ability to perform all physical requirements of the position, with or without accommodations.
Benefits Information The City of San Antonio (CoSA) offers subsidized health‑care benefits for active and retired employees, paid disability benefits, paid life insurance, and automatic participation in a pension program currently matched two‑to‑one. For detailed information, please see
Benefits offered by CoSA .
Part‑time, temporary, and non‑City positions are not eligible for CoSA benefits.
Equal Opportunity / Reasonable Accommodation The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. The City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.
If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department so that accommodations may be made. 210‑207‑8705 (telephone) | 210‑207‑2285 (fax).
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Job Summary Under general direction, is responsible for planning, coordinating, and scheduling within the assigned division. Trains and oversees assigned employees. Uses independent judgement to work with the public, coworkers, and subordinates. Working conditions are in an office environment with frequent visits to outdoor sites and exposure to temperature variations, infectious diseases, and hostile animals. Exercises direct supervision over assigned staff.
Work Location Animal Care Services; 4710 State Hwy. 151, San Antonio, TX 78227.
Work Hours 7:00 a.m. - 5:30 p.m. Shift schedule may vary to include days, nights, holidays, and weekends.
Essential Job Functions
Plans, prioritizes and assigns daily work schedule of subordinates and coordinates personnel utilization with staff.
Supervises, trains, and evaluates assigned staff members.
Collects and prepares data for reports and presentations.
Makes presentations to community groups and organizations.
Monitors and coordinates division budget.
Reviews reports from staff, assists on difficult cases, and ensures proper follow‑up action is taken.
Prescribes forms and techniques to be used in the assigned division.
Recommends and assists in the development and implementation of department and division policies, including animal ordinance.
Reviews and evaluates operations and procedures and recommends improvements.
Develops and maintains positive communications and working relationships with City Departments, outside organizations, and law enforcement personnel.
Conducts state‑certified training for internal and external Animal Control agencies including informational training for City departments.
May lift and carry animals weighing up to 50 pounds to secure in cages or place on examination tables and may assist with team lifts for animals weighing over 50 pounds.
Performs related duties and fulfills responsibilities as required.
Consults with citizens and proper authorities regarding enforcement or refusal to comply with animal codes.
Investigates complaints from citizens about stray animals, vicious animals, and animal cruelty; testifies in court when required.
Issues citations on animal code violations.
Monitors radio dispatch calls.
Conducts new‑hire classroom and field training for Animal Care Officers.
May perform field tranquilization on ill, injured, or dangerous domestic animals or wildlife.
Job Requirements
High school diploma or GED equivalent (recognized by the Texas Education Agency or a regional accrediting agency).
Two (2) years of experience in a field related to animal control, including one (1) year of experience as a supervisor or lead worker.
Valid Class "C" Texas Driver's License.
Must possess the Texas Department of State Health Services Basic Animal Control Officer Certification or obtain within six (6) months of employment.
Must maintain continuing education credits of thirty (30) hours over each three (3)‑year period.
Applicant Information
Applicants may substitute two years of related full‑time experience for one year of higher education; likewise, applicants may substitute one year of higher education for two years of experience.
Applicants selected for employment must pass a satisfactory pre‑employment drug test and background check; additional checks may be required.
Military service applicants must attach a DD‑214 when claiming experience.
Official transcripts, diplomas, certifications, and licenses must be submitted at time of processing; unofficial copies may be attached for consideration.
Knowledge, Skills, and Abilities
Knowledge of supervision, training, and personnel management.
Knowledge of procedures for issuing and processing a City citation.
Knowledge of safe work practices for dealing with dangerous animals.
Knowledge of pertinent federal, state, and local laws, ordinances, and regulations.
Knowledge of animal‑control methods, practices, and techniques.
Knowledge of investigative techniques.
Knowledge of confrontation control and crisis intervention.
Skill in using basic office equipment.
Ability to prepare clear, concise reports.
Ability to establish and maintain effective working relationships with City staff and the general public.
Ability to communicate clearly and effectively.
Ability to handle animals in all situations.
Ability to respond to inquiries, complaints, and requests for services in a fair, tactful manner.
Ability to provide training to staff on safety procedures.
Ability to adhere to disease‑management and safety protocols.
Ability to perform all physical requirements of the position, with or without accommodations.
Benefits Information The City of San Antonio (CoSA) offers subsidized health‑care benefits for active and retired employees, paid disability benefits, paid life insurance, and automatic participation in a pension program currently matched two‑to‑one. For detailed information, please see
Benefits offered by CoSA .
Part‑time, temporary, and non‑City positions are not eligible for CoSA benefits.
Equal Opportunity / Reasonable Accommodation The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. The City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.
If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department so that accommodations may be made. 210‑207‑8705 (telephone) | 210‑207‑2285 (fax).
#J-18808-Ljbffr