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Highland Rivers Behavioral Health

Case Manager (Intensive Case Management)

Highland Rivers Behavioral Health, New York, New York, United States

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Case Manager (Intensive Case Management)

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Highland Rivers Behavioral Health .

Job Summary Highland Rivers Behavioral Health Intensive Case Management (ICM) Team is a medium‑intensity community‑based program for adults with severe and persistent mental illnesses such as bipolar disorder, schizoaffective disorder, and other thought disorders.

There is a place for you at Highland Rivers Behavioral Health! Highland Rivers provides treatment and recovery services to individuals impacted by mental illness, substance use disorders, and intellectual developmental disabilities. Are you ready to make a difference?

Responsibilities

Develop an Individual Recovery Plan (IRP) that includes medical, behavioral, social, educational, vocational, housing, financial, and other needs.

Provide transportation for individuals and visit their homes as required.

Assist individuals with service needs, develop strategies, and coordinate rehabilitation services.

Partner with individuals and CORE services providers in the development of the IRP.

Advocate and link with other agencies to secure needed resources.

Provide assistance and support during crisis situations.

Perform assessments, monitoring, and interventions for individuals.

Complete all necessary paperwork according to policy and ensure eligibility criteria are met.

Manage a caseload by ensuring all services are authorized, charts are current, and cases are closed per policy.

Maintain weekly contact and productivity standards; attend treatment team meetings as directed by Program Supervisor.

Assist with service‑related compliance and maintain confidentiality per agency and HIPAA policies.

Perform other related responsibilities and tasks as assigned.

Benefits

Health insurance through the State Health Benefit Plan of GA

Flexible benefits such as dental, vision, life, and critical illness coverage

Retirement plan with employer matching

4 weeks of paid time off with increased accruals based on years of service

10 paid holidays and 1 personal day

Qualifying employer for public student loan forgiveness

NHSC loan forgiveness in qualifying counties

Clinical supervision for candidates on a licensure track

Seniority Level Entry level

Employment Type Full‑time

Job Function Health Care Provider

Industries Human Resources Services

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