Leake and Watts Services, Inc.
Support Staff
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Support Staff
role at
Leake and Watts Services, Inc.
About Rising Ground Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity. Each year, Rising Ground positively impacts more than 72,000 individuals through 101 programs across 138 sites throughout New York City and Westchester. Our commitment to diversity is integral to building a strong staff that reflects the communities we serve.
About the Role The Support Staff will provide essential support across all Justice for Youth & Family (JYF) programs, including NSP, LSP, NSD, and Aftercare. This role is responsible for assisting with crisis intervention, youth transports, daily movement coordination, and ensuring overall safety and security of the facilities. The Support Staff will work collaboratively with program teams to maintain a structured, responsive, and secure environment, supporting youth engagement and positive program outcomes. Provide staffing coverage as needed to support programmatic needs.
Responsibilities
Assists in the supervision of youth in facilities, community settings, schools, and transports.
Responds to crisis situations when observed or called for assistance.
Establishes and maintains therapeutic relationships with residents, individualizing interactions based on strengths and needs.
Makes appropriate boundaries and models suitable interactions for childcare staff.
Applies SCM techniques including verbal de‑escalation, restraint procedures, and debriefing interviewing.
Implements and models MYSI fully.
Attends all required meetings and trainings, sharing new and updated information with staff when necessary.
Reviews and understands each youth’s behavioral support plan.
Provides additional staffing and support in facilities on an as‑needed basis.
Assists with other duties as required (e.g., transporting youth, AWOL, police custody retrievals, medical transports, community visits).
Ensures proper documentation of events and timely communication with interdisciplinary team members regarding incidents.
Participates in staff meetings, trainings, and workshops as needed.
Demonstrates organizational commitment, supporting mission, policies, and procedures that protect agency integrity.
Qualifications
High School Diploma with 3 years of direct services in Mental Health or Juvenile Justice Programming.
Associate’s degree with 2 years of direct services in Mental Health or Juvenile Justice Programming.
Bachelor’s degree with 1 year of direct services in Mental Health or Juvenile Justice Programming.
Valid Driver’s License.
Exceptional verbal and written communication skills to maintain required documentation.
Commitment to a strength‑based, youth‑development, and trauma‑informed perspective.
Commitment to Rising Ground’s mission and values.
Ability to pass required Safe Crisis Management (SCM) and recertify annually.
Additional Requirements
Authorized to work in the U.S.
Ability to travel to other Rising Ground sites if required.
Equal Employment Opportunity Statement Leake and Watts Services, Inc. is an equal opportunity employer. We employ on a lawful basis and do not discriminate on the basis of race, creed, color, national origin, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status. All employment decisions are made in accordance with applicable laws and regulations.
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Support Staff
role at
Leake and Watts Services, Inc.
About Rising Ground Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity. Each year, Rising Ground positively impacts more than 72,000 individuals through 101 programs across 138 sites throughout New York City and Westchester. Our commitment to diversity is integral to building a strong staff that reflects the communities we serve.
About the Role The Support Staff will provide essential support across all Justice for Youth & Family (JYF) programs, including NSP, LSP, NSD, and Aftercare. This role is responsible for assisting with crisis intervention, youth transports, daily movement coordination, and ensuring overall safety and security of the facilities. The Support Staff will work collaboratively with program teams to maintain a structured, responsive, and secure environment, supporting youth engagement and positive program outcomes. Provide staffing coverage as needed to support programmatic needs.
Responsibilities
Assists in the supervision of youth in facilities, community settings, schools, and transports.
Responds to crisis situations when observed or called for assistance.
Establishes and maintains therapeutic relationships with residents, individualizing interactions based on strengths and needs.
Makes appropriate boundaries and models suitable interactions for childcare staff.
Applies SCM techniques including verbal de‑escalation, restraint procedures, and debriefing interviewing.
Implements and models MYSI fully.
Attends all required meetings and trainings, sharing new and updated information with staff when necessary.
Reviews and understands each youth’s behavioral support plan.
Provides additional staffing and support in facilities on an as‑needed basis.
Assists with other duties as required (e.g., transporting youth, AWOL, police custody retrievals, medical transports, community visits).
Ensures proper documentation of events and timely communication with interdisciplinary team members regarding incidents.
Participates in staff meetings, trainings, and workshops as needed.
Demonstrates organizational commitment, supporting mission, policies, and procedures that protect agency integrity.
Qualifications
High School Diploma with 3 years of direct services in Mental Health or Juvenile Justice Programming.
Associate’s degree with 2 years of direct services in Mental Health or Juvenile Justice Programming.
Bachelor’s degree with 1 year of direct services in Mental Health or Juvenile Justice Programming.
Valid Driver’s License.
Exceptional verbal and written communication skills to maintain required documentation.
Commitment to a strength‑based, youth‑development, and trauma‑informed perspective.
Commitment to Rising Ground’s mission and values.
Ability to pass required Safe Crisis Management (SCM) and recertify annually.
Additional Requirements
Authorized to work in the U.S.
Ability to travel to other Rising Ground sites if required.
Equal Employment Opportunity Statement Leake and Watts Services, Inc. is an equal opportunity employer. We employ on a lawful basis and do not discriminate on the basis of race, creed, color, national origin, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status. All employment decisions are made in accordance with applicable laws and regulations.
#J-18808-Ljbffr