Logo
TALENT Software Services

Analyst, Business Systems II

TALENT Software Services, Nashville, Tennessee, United States, 37247

Save Job

Join our dynamic team in Nashville, TN, where you will play a pivotal role in defining customer needs within both technical and business contexts. Your expertise will ensure that our proposed solutions align with customer objectives, while providing guidance on business support activities.

Responsibilities

30%: Elicit and document user requirements to meet a business objective. Identify and validate requirements, organizing information into a logical document for customers and Information Systems.

25%: Guide both technical and customer departments in developing systems that support business solutions.

10%: Facilitate knowledge transfer about business unit directions to supporting teams.

10%: Ensure accurate solution deployment by reviewing problem logs, assisting with test plans, and other analysis activities.

10%: Provide input on business direction for system changes.

10%: Validate the business need for solutions to business problems and process improvements.

5%: Assist in developing and documenting training materials. Mentor or train less experienced staff.

Required Skills and Abilities

Demonstrated understanding of concepts of the supported business unit.

Basic knowledge of standard industry practices.

Demonstrated knowledge of procedures for the business unit.

Able to communicate effectively with technical and non-technical audiences, expressing complex concepts to all management levels, peers, and business units.

Strong teamwork and interpersonal skills.

Understands how IT affects an organization and links it to business processes.

Excellent analytical and conceptual skills.

Able to read and comment on test plans, project plans, and scope and design documents.

Required Software and Other Tools

Microsoft Office.

Preferred Skills and Abilities

Conceptual understanding of project management techniques.

Able to influence and negotiate solutions to business problems.

Preferred Software and Other Tools

Visio, MS Project or similar software, data mining using DB2, SQL, and/or other tools.

Work Environment Enjoy the vibrant city life of Nashville, TN, while working in a fast‑paced, high‑demand environment. You will frequently work against mandated deadlines, balancing multiple high-priority tasks. The multi‑platformed environment may require action and response 24×7 to support the technical business needs of our customers.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Other

Industries IT Services and IT Consulting

#J-18808-Ljbffr