City Colleges of Chicago
Coordinator-Student Experience
City Colleges of Chicago, Chicago, Illinois, United States, 60290
Join to apply for the
Coordinator‑Student Experience
role at
WILBUR WRIGHT COLLEGE
of City Colleges of Chicago.
Since 1911, City Colleges of Chicago has connected students from across Chicago’s neighborhoods to economic opportunity. By offering a quality education at an unprecedented value, it provides students and alumni a pathway to upward mobility and promotes socioeconomic mobility and racial equity.
Reporting to an assigned college administrator, the Coordinator‑Student Experience supports the implementation and execution of the college’s student experience programs. The Coordinator works collaboratively with college and district stakeholders to enhance programs and services that support the academic and social transition of students, fostering a sense of belonging and promoting student engagement to improve retention, success, and equity outcomes.
Essential Duties
Assists in coordinating and executing college‑wide programs for students, including orientation, success workshops, academic alerts, welcome events, and other activities that foster belonging.
Collaborates with college leadership and staff to support working partnerships across departments and with faculty to ensure seamless integration of student support efforts.
Supports the planning, organization, and execution of major events such as new student convocations, welcome days, and open houses.
Coordinates events and activities that connect students to the campus community, including co‑curricular programs, student organizations, and academic support services.
Supports the tracking and reporting of student participation, assists with analyzing data on enrollment, engagement, and retention.
Assists in making presentations to promote and market student experience programs and services; works with the marketing department to develop student‑facing materials and outreach strategies.
Assists with the evaluation of student experience initiatives and researching promising practices to enhance student support efforts.
Maintains program and student data and prepares internal reports for program improvement and decision-making.
Participates in work teams focused on identifying student needs, service gaps, and strategies to improve the student experience.
Develops opportunities for academic and social engagement that foster belonging during the entire academic cycle.
Serves as a resource to students, connecting them to available college services and providing ongoing support during their first year.
Performs related duties as required. Some evening and weekend work is required.
Qualifications
Bachelor’s degree from an accredited college or university in Education, Student Affairs, Social Sciences, Business, or related field.
Minimum of two (2) years of experience in student services or a related field in a higher education setting.
Experience planning and coordinating events, programs, or workshops.
Knowledge of student development theory and best practices (preferred). Knowledge of first‑year student program best practices and resiliency factors (preferred). Knowledge of academic support structures related to retention and success (preferred).
Excellent written, verbal, and interpersonal communication skills.
Ability and willingness to work evenings and weekends as needed.
Ability to travel between campus and satellite locations as needed.
Ability to work within a culturally diverse environment.
Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams).
Salary and Benefits Information
Salary Range: $61,006 – $67,106.
Benefits information is available at https://www.ccc.edu/departments/Benefits/.
Other information – This position is represented by Local 1600 CCCTU.
Chicago residency is required for all full‑time employees within six (6) months of hire.
We are an equal‑opportunity and affirmative action employer.
Thank you for your interest in City Colleges of Chicago!
#J-18808-Ljbffr
Coordinator‑Student Experience
role at
WILBUR WRIGHT COLLEGE
of City Colleges of Chicago.
Since 1911, City Colleges of Chicago has connected students from across Chicago’s neighborhoods to economic opportunity. By offering a quality education at an unprecedented value, it provides students and alumni a pathway to upward mobility and promotes socioeconomic mobility and racial equity.
Reporting to an assigned college administrator, the Coordinator‑Student Experience supports the implementation and execution of the college’s student experience programs. The Coordinator works collaboratively with college and district stakeholders to enhance programs and services that support the academic and social transition of students, fostering a sense of belonging and promoting student engagement to improve retention, success, and equity outcomes.
Essential Duties
Assists in coordinating and executing college‑wide programs for students, including orientation, success workshops, academic alerts, welcome events, and other activities that foster belonging.
Collaborates with college leadership and staff to support working partnerships across departments and with faculty to ensure seamless integration of student support efforts.
Supports the planning, organization, and execution of major events such as new student convocations, welcome days, and open houses.
Coordinates events and activities that connect students to the campus community, including co‑curricular programs, student organizations, and academic support services.
Supports the tracking and reporting of student participation, assists with analyzing data on enrollment, engagement, and retention.
Assists in making presentations to promote and market student experience programs and services; works with the marketing department to develop student‑facing materials and outreach strategies.
Assists with the evaluation of student experience initiatives and researching promising practices to enhance student support efforts.
Maintains program and student data and prepares internal reports for program improvement and decision-making.
Participates in work teams focused on identifying student needs, service gaps, and strategies to improve the student experience.
Develops opportunities for academic and social engagement that foster belonging during the entire academic cycle.
Serves as a resource to students, connecting them to available college services and providing ongoing support during their first year.
Performs related duties as required. Some evening and weekend work is required.
Qualifications
Bachelor’s degree from an accredited college or university in Education, Student Affairs, Social Sciences, Business, or related field.
Minimum of two (2) years of experience in student services or a related field in a higher education setting.
Experience planning and coordinating events, programs, or workshops.
Knowledge of student development theory and best practices (preferred). Knowledge of first‑year student program best practices and resiliency factors (preferred). Knowledge of academic support structures related to retention and success (preferred).
Excellent written, verbal, and interpersonal communication skills.
Ability and willingness to work evenings and weekends as needed.
Ability to travel between campus and satellite locations as needed.
Ability to work within a culturally diverse environment.
Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams).
Salary and Benefits Information
Salary Range: $61,006 – $67,106.
Benefits information is available at https://www.ccc.edu/departments/Benefits/.
Other information – This position is represented by Local 1600 CCCTU.
Chicago residency is required for all full‑time employees within six (6) months of hire.
We are an equal‑opportunity and affirmative action employer.
Thank you for your interest in City Colleges of Chicago!
#J-18808-Ljbffr