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Paradox

Entertainment Ambassador

Paradox, Grapevine, Texas, us, 76099

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Description At Great Wolf, the Entertainment Ambassador creates an exciting atmosphere for kids with hands‑on, unforgettable experiences. This role leads Great Wolf Lodge kids’ activities and entertainment, bringing brand events such as Storytime, Dance Party, Yoga, Arts and Crafts, and Master Magi Ceremony to life.

Benefits and Growth Opportunities

Grow your career : A great place to start or advance your career with cross‑training, scholarship fund, and talent development programs at all levels.

Great Perks : Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives.

Learn While You Earn : Gain access to Great Wolf University for on‑the‑job training, functional, and leadership training.

Prioritize Your Well‑Being : Flexible scheduling, a holistic wellness program, technology, and support through our Employee Assistance Program and Employee Relief Fund.

Celebrate Your Uniqueness : Join a team that champions diversity and inclusion, making everyone feel welcome and recognized.

Medical, Dental, and Vision insurance

Health savings account

Life insurance

401K with employer match

Paid vacation time off

Paid parental leave

Responsibilities

Interact with families while leading hands‑on activities such as arts and crafts, bingo, board games, etc.

Perform all branded experiences consistently according to Standard Operating Procedures, including high‑energy brand events/experiences throughout the shift.

Represent Great Wolf Lodge and our mission and core values positively on‑site and off‑site.

Participate in seasonal event activities throughout the year.

Maintain a safe, clean, and professional environment during the organization, coordination, and production of branded experiences.

Assist Entertainment team with inventory of event & activity materials.

Perform and or provide support to community appearances such as sponsors, charities, tradeshows, media, and private functions.

Willingness to perform child‑friendly promotional activities on‑site and in the community.

Perform character appearance duties and character costume operations, including care, cleaning, and maintenance.

Act as a guide for characters to and from designated meet‑and‑greet locations.

Commit entirely to the scheduled opportunities for specific characters (e.g., "Wiley", "Violet") to appear at on‑site and off‑site events.

All character and guide duties are interchangeable; Pack Members are expected to fulfill both roles as needed.

When not on break, act as though on stage at all times, effectively entertaining Pack Members, families, and children through public performance.

Basic Qualifications & Skills

Comfortable speaking, dancing, and performing in front of large groups multiple times a day.

High school level education or equivalent.

Flexibility regarding scheduling, including evenings, weekends, and holidays.

Proven customer service skills and ability to read and interpret English-language manuals related to safety, operations, and procedures.

Successful completion of a criminal background and drug screen.

Previous experience in Entertainment, Dance, or Theater.

Charismatic, enthusiastic attitude.

Ability to multi‑task and prioritize a variety of tasks with minimal direction.

Previous experience as a character performer or working with children.

Proven teamwork skills.

Physical Requirements

Ability to lift up to 50 lbs.

Able to sit and/or stand for long periods of time.

Ability to fit and wear character suits; maintain composure in character suits, including heat and humidity for periods of 60 minutes.

Ability to dance and perform in hot, humid, and outdoor environments for periods up to 60 minutes.

Application Instructions Click on “Apply Now” or chat with a recruiter on Great Wolf’s website. After a brief application, all qualified applicants will be immediately invited to set up an interview or attend an upcoming hiring event.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities We are an Equal Opportunity Employer and do not discriminate against employees or applicants on the basis of age, race, color, religion, sex, national origin, disability, or veteran status. The contractor will not discharge or otherwise discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or another employee’s pay. Employees who have access to compensation information as part of their essential job functions must not disclose pay information to individuals who do not otherwise have access, unless the disclosure is required by formal processes.

The contractor and subcontractor shall abide by the requirements of 41 CFR 60‑1.4(a), 60‑300.5(a), and 60‑741.5(a). These regulations prohibit discrimination against qualified individuals based on protected veteran or disability status, and prohibit discrimination against all individuals based on race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Covered prime contractors and subcontractors must take affirmative action to employ and advance individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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