Energy Jobline ZR
Network Services Engineer in Phoenix
Energy Jobline ZR, Phoenix, Arizona, United States, 85003
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We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.
Job DescriptionJob Description
Job Summary A unique opportunity to join and grow within a leading technology provider, serving the financial services sector. You will act as an escalation point for the service desk for all things network related. As a Network Services Engineer you will bring your experience with Cisco, Juniper networking, and next firewall technologies to assist in providing superior customer experience and technology. This position requires a high level of professionalism while performing daily network support tasks as required. While Network Services Engineers primarily work on the \"manage and maintain\" aspect of client support, they also have the ability to promote infrastructure improvements and assist with client projects and assessments as needs arise.
Responsibilities
Be able to troubleshoot End user connectivity from/to office and Data Centers, remote connections (Meraki, VPN, Citrix)
Support Network core infrastructure between multiple data centers and geographical regions based on routing protocols (OSPF, BGP) and various connectivity methods such as, Shared Point to Points, Direct x-connects, GRE VPNs.
Support and troubleshoot Internet connectivity for variety of clients with own DIAs and Data Center Internet connections
Create Layer 1, 2, and 3 network diagrams as necessary for all client environments.
Perform Root Cause Analysis on repetitive or major network-related issues to implement permanent resolutions
Understand Palo Alto NG firewall rules and policy and be able to create and troubleshoot unique clients firewall requirements
Be able to work independently to configure, setup and lead installation projects for existing clients
Be able to support any specific client requirements for Voice/Video/Security from 3rd party Vendors
Possess understanding knowledge to support IPSec VPNs with variety of hardware, Policy based routing and variety of Cloud based computing and multi-site multi-platform connectivity
Work through a daily queue in ticketing system maintaining proactive communication with clients and adhering to ticket SLA's.
Update ticketing system time entries and work notes in real-time
Be able to work directly with high profile clients to understand the needs and potential issues they are experiencing with infrastructure.
Respond to escalation requests from lower-tier teams, taking ownership of assigned issues
Skills
Cisco networking and firewall deployment and support experience gained within a large enterprise or service provider environment.
Working knowledge and support experience with Juniper firewalls and switches.
Excellent LAN/WAN fault diagnostic and troubleshooting skills, including in-depth knowledge of Spanning Tree, TCP/IP, DHCP, DNS, BGP, OSPF, VPN, IPSEC, MPLS, QOS, NATs and ACLs.
A thorough understanding of the OSI network model, Ethernet, and TCP/IP networking concepts.
Solid understanding of virtualization and network integration with VMware infrastructure.
Experience with network monitoring platforms.
Knowledge and working experience with Next firewalls including but not limited to:
Meraki Security Appliances
Juniper
Cisco
Palo Alto
Ability to prioritize and multitask.
Willingness to learn new technologies and maintain industry knowledge.
Excellent communication and interpersonal skills.
Work with and be a part of collaborative team environment.
Qualifications
3+ years of Networking experience
Bachelor's degree a plus
Industry certifications a plus
Flexibility for after hours and weekend work
Ability to work on call rotation
Benefits of Working for Abacus
Exposure to diverse array of technologies
Part of a team of experienced technicians that aim to deliver exceptional service
Competitive compensation
Robust benefits package; medical, dental, vision, , life insurance, 401k, and PTO
Opportunities to further technical education through online courses
Positive, friendly, supportive office environment
Workplace perks such as healthy snacks, wellness programs, and fun events
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
#J-18808-Ljbffr
We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.
Job DescriptionJob Description
Job Summary A unique opportunity to join and grow within a leading technology provider, serving the financial services sector. You will act as an escalation point for the service desk for all things network related. As a Network Services Engineer you will bring your experience with Cisco, Juniper networking, and next firewall technologies to assist in providing superior customer experience and technology. This position requires a high level of professionalism while performing daily network support tasks as required. While Network Services Engineers primarily work on the \"manage and maintain\" aspect of client support, they also have the ability to promote infrastructure improvements and assist with client projects and assessments as needs arise.
Responsibilities
Be able to troubleshoot End user connectivity from/to office and Data Centers, remote connections (Meraki, VPN, Citrix)
Support Network core infrastructure between multiple data centers and geographical regions based on routing protocols (OSPF, BGP) and various connectivity methods such as, Shared Point to Points, Direct x-connects, GRE VPNs.
Support and troubleshoot Internet connectivity for variety of clients with own DIAs and Data Center Internet connections
Create Layer 1, 2, and 3 network diagrams as necessary for all client environments.
Perform Root Cause Analysis on repetitive or major network-related issues to implement permanent resolutions
Understand Palo Alto NG firewall rules and policy and be able to create and troubleshoot unique clients firewall requirements
Be able to work independently to configure, setup and lead installation projects for existing clients
Be able to support any specific client requirements for Voice/Video/Security from 3rd party Vendors
Possess understanding knowledge to support IPSec VPNs with variety of hardware, Policy based routing and variety of Cloud based computing and multi-site multi-platform connectivity
Work through a daily queue in ticketing system maintaining proactive communication with clients and adhering to ticket SLA's.
Update ticketing system time entries and work notes in real-time
Be able to work directly with high profile clients to understand the needs and potential issues they are experiencing with infrastructure.
Respond to escalation requests from lower-tier teams, taking ownership of assigned issues
Skills
Cisco networking and firewall deployment and support experience gained within a large enterprise or service provider environment.
Working knowledge and support experience with Juniper firewalls and switches.
Excellent LAN/WAN fault diagnostic and troubleshooting skills, including in-depth knowledge of Spanning Tree, TCP/IP, DHCP, DNS, BGP, OSPF, VPN, IPSEC, MPLS, QOS, NATs and ACLs.
A thorough understanding of the OSI network model, Ethernet, and TCP/IP networking concepts.
Solid understanding of virtualization and network integration with VMware infrastructure.
Experience with network monitoring platforms.
Knowledge and working experience with Next firewalls including but not limited to:
Meraki Security Appliances
Juniper
Cisco
Palo Alto
Ability to prioritize and multitask.
Willingness to learn new technologies and maintain industry knowledge.
Excellent communication and interpersonal skills.
Work with and be a part of collaborative team environment.
Qualifications
3+ years of Networking experience
Bachelor's degree a plus
Industry certifications a plus
Flexibility for after hours and weekend work
Ability to work on call rotation
Benefits of Working for Abacus
Exposure to diverse array of technologies
Part of a team of experienced technicians that aim to deliver exceptional service
Competitive compensation
Robust benefits package; medical, dental, vision, , life insurance, 401k, and PTO
Opportunities to further technical education through online courses
Positive, friendly, supportive office environment
Workplace perks such as healthy snacks, wellness programs, and fun events
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
#J-18808-Ljbffr