Starbucks
Director, Strategy & Business Operations
Join to apply for the director, strategy & business operations role at Starbucks.
Base Pay Range $165,500.00/yr - $276,000.00/yr
Now Brewing – director, strategy & business operations! #ToBeAPartner
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
This job contributes to Starbucks success by leading the strategy and business operations for the Marketing organization. Includes strategy development, business rhythm (planning and partner/employee engagement, and communications), and operations (budget and contract management). Oversight of Global Channel Development (CPG & Foodservice business unit) planning and operational activities to ensure close integration and coordination where appropriate. High connectivity to Brand business operations team for enterprise planning, execution, and delivery of key strategic initiatives.
Leadership – Setting goals for the work group, developing organizational capability, and modeling how we work together
Models leadership behaviors that are grounded in Starbucks Mission and Values
Drives the engagement, development and performance of all members of their team
Identifies problems that need to be solved across Global Marketing and Channel Development and champions change leadership
Ability to influence broadly up, down and across the enterprise to mobilize partners to support program deliverables in balance with their day‑to‑day priorities
Leads project and change management responsibilities related to projects spanning multiple business units and functions
Ensures that stakeholders are informed and engaged and is accountable for all stakeholder engagement activities and communication delivery
Identifies and communicates key responsibilities and practices to ensure the immediate team of direct reports, if applicable, promotes a successful attitude, confidence in leadership, and teamwork to achieve business results
Leads and influences across functions, regions and cultures. Works closely with functional, regional and program leadership to align the organization for successful deployment of large‑scale initiatives.
Leads planning and execution of strategic leadership experiences and meetings such as Town Halls, Leadership Meetings etc.
Ability to function effectively in a highly ambiguous environment with the flexibility to change course as required to respond to new situations
Planning and Execution – Developing strategic and operational plans for the work group, managing execution, and measuring results. Coordinate activities within Marketing and Global Channel Development to ensure consistency and integration where relevant
Coordinates activities across program, functional, and regional leads and functions as implementation leadership resource
Integrates smoothly with established project management within functional areas
Ensures clearly defined responsibilities and accountabilities for key program/project goals
Partners with project managers, department heads, leaders in various functional areas as required
Provides key inputs and collaborates with the functional or business leaders to develop short‑ and long‑term operating plans
Business Requirements – Providing functional expertise and executing functional & business responsibilities
Develop and align strategies against key business initiatives and problems to solve, applying insights, analysis and relevant frameworks
Builds partnerships within designated programs and with other functional areas.
Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross‑functional projects and activities
Serves as single point of contact for business unit‑wide projects, directs program plan development and manages resource allocation. Identifies opportunities for business process transformation and gains executive support and alignment for prioritization of those opportunities.
Identifies risks and issues impacting successful implementation and works with program team to develop resolution.
Serves as business and program advocate to the business to articulate program benefits and impacts and define deliverables, timeline and necessary support required from business resources
Ability to story tell and develop visioning documents at all levels for the organization
Delivers projects within scope, on time, and within budget
Partner Development & Team Building – Providing partners with coaching, feedback, and developmental opportunities and building effective teams
Challenges and inspires partners to achieve business results
Conducts quarterly performance and development conversations
Ensures partners adhere to legal and operational compliance requirements
Oversees training and development of partners directly and indirectly managed and makes effective staffing decisions
We’d Love To Hear From People With
Education: Bachelor’s degree
Advanced experience with core technology tools like Microsoft office, & virtual collaboration tools
Years of experience in specific field or utilizing designated skills: 5 years
Progressive experience in business process design and leading multiple large program or project implementations within a large, global company: 5 years
Budgeting, planning and managing projects and programs: 5 years
Business system and process development: 5 years
Supervision of diverse work groups: 5 years
Working across organizational boundaries at all levels, including executive positions: 5 years
Manage large teams both reporting direct or indirect
Seniority Level Not Applicable
Employment Type Full-time
Job Function Management and Strategy/Planning
Industries Manufacturing, Food and Beverage Services, and Retail
Join us and inspire with every cup. Apply today!
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation or 1(888) 611-2258.
#J-18808-Ljbffr
Base Pay Range $165,500.00/yr - $276,000.00/yr
Now Brewing – director, strategy & business operations! #ToBeAPartner
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
This job contributes to Starbucks success by leading the strategy and business operations for the Marketing organization. Includes strategy development, business rhythm (planning and partner/employee engagement, and communications), and operations (budget and contract management). Oversight of Global Channel Development (CPG & Foodservice business unit) planning and operational activities to ensure close integration and coordination where appropriate. High connectivity to Brand business operations team for enterprise planning, execution, and delivery of key strategic initiatives.
Leadership – Setting goals for the work group, developing organizational capability, and modeling how we work together
Models leadership behaviors that are grounded in Starbucks Mission and Values
Drives the engagement, development and performance of all members of their team
Identifies problems that need to be solved across Global Marketing and Channel Development and champions change leadership
Ability to influence broadly up, down and across the enterprise to mobilize partners to support program deliverables in balance with their day‑to‑day priorities
Leads project and change management responsibilities related to projects spanning multiple business units and functions
Ensures that stakeholders are informed and engaged and is accountable for all stakeholder engagement activities and communication delivery
Identifies and communicates key responsibilities and practices to ensure the immediate team of direct reports, if applicable, promotes a successful attitude, confidence in leadership, and teamwork to achieve business results
Leads and influences across functions, regions and cultures. Works closely with functional, regional and program leadership to align the organization for successful deployment of large‑scale initiatives.
Leads planning and execution of strategic leadership experiences and meetings such as Town Halls, Leadership Meetings etc.
Ability to function effectively in a highly ambiguous environment with the flexibility to change course as required to respond to new situations
Planning and Execution – Developing strategic and operational plans for the work group, managing execution, and measuring results. Coordinate activities within Marketing and Global Channel Development to ensure consistency and integration where relevant
Coordinates activities across program, functional, and regional leads and functions as implementation leadership resource
Integrates smoothly with established project management within functional areas
Ensures clearly defined responsibilities and accountabilities for key program/project goals
Partners with project managers, department heads, leaders in various functional areas as required
Provides key inputs and collaborates with the functional or business leaders to develop short‑ and long‑term operating plans
Business Requirements – Providing functional expertise and executing functional & business responsibilities
Develop and align strategies against key business initiatives and problems to solve, applying insights, analysis and relevant frameworks
Builds partnerships within designated programs and with other functional areas.
Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross‑functional projects and activities
Serves as single point of contact for business unit‑wide projects, directs program plan development and manages resource allocation. Identifies opportunities for business process transformation and gains executive support and alignment for prioritization of those opportunities.
Identifies risks and issues impacting successful implementation and works with program team to develop resolution.
Serves as business and program advocate to the business to articulate program benefits and impacts and define deliverables, timeline and necessary support required from business resources
Ability to story tell and develop visioning documents at all levels for the organization
Delivers projects within scope, on time, and within budget
Partner Development & Team Building – Providing partners with coaching, feedback, and developmental opportunities and building effective teams
Challenges and inspires partners to achieve business results
Conducts quarterly performance and development conversations
Ensures partners adhere to legal and operational compliance requirements
Oversees training and development of partners directly and indirectly managed and makes effective staffing decisions
We’d Love To Hear From People With
Education: Bachelor’s degree
Advanced experience with core technology tools like Microsoft office, & virtual collaboration tools
Years of experience in specific field or utilizing designated skills: 5 years
Progressive experience in business process design and leading multiple large program or project implementations within a large, global company: 5 years
Budgeting, planning and managing projects and programs: 5 years
Business system and process development: 5 years
Supervision of diverse work groups: 5 years
Working across organizational boundaries at all levels, including executive positions: 5 years
Manage large teams both reporting direct or indirect
Seniority Level Not Applicable
Employment Type Full-time
Job Function Management and Strategy/Planning
Industries Manufacturing, Food and Beverage Services, and Retail
Join us and inspire with every cup. Apply today!
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation or 1(888) 611-2258.
#J-18808-Ljbffr