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EVERSANA INTOUCH

Senior Project Manager

EVERSANA INTOUCH, Chicago, Illinois, United States, 60290

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EVERSANA INTOUCH® is a global, full-service marketing agency network serving the life sciences industry, and is the first – and only – agency network to be part of a fully integrated commercialization platform through EVERSANA®. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients.

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need.

We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.

Job Description Position The Senior Project Manager (SPM) plays a pivotal role in leading the internal day-to-day operations and delivery for a set of strategic, creative and medium-to-high complexity tactical projects, from inception to completion, within a brand or multiple brands. The SPM has expert-level project management skills, leading any type of project or program with limited supervision, and is considered the primary internal nucleus for their projects.

Responsibilities

Full lifecycle delivery and management of complex, technical, strategic and creative projects

Develops and actively manages project timelines, estimates, risk registers, communication plans, burn reports and change logs with minimal oversight

Leads the estimation process and provides project budget and staff plan parameters with minimal supervision

Leads the project timeline creation process in close partnership with internal and external stakeholders with minimal supervision

Leads project kickoffs and status meetings

Creates and/or reviews and distributes meeting recaps; oversees and evolves Project Managers (PM) and Project Coordinators (PC) in their ability to write actionable recaps

In partnership with AD and GPD, develops financial forecasts for proactive financial management

In partnership with AD, Finance and Account, facilitates monthly billing, analysis and action

In partnership with Account Services, AD and GPD, assists with the development of annual and project-based SOWs

In partnership with ADs and GPD, provides input to program Gantt Charts

In partnership with Account Services, AD and GPD, assists with change order creation and management

Actively works with project stakeholders to identify, evaluate, log, communicate and mitigate project-level risks

Works closely with Project Management Office (PMO) leadership to identify and mitigate program-level risks

Identifies project staff needs and works with resource managers and PCs to ensure accuracy and updates of resource plans

Resolves conflicts, including scope, schedule, resources, budget, quality and communication with minimal oversight

Ensures all project artifacts (FRD, BRD, etc.) are properly stored within enterprise systems (Workfront, TFS, etc.)

Accountable for application of Intouch delivery processes and PMO standards across their projects

Actively mentors and supports training efforts for Project Managers and Project Coordinators

Acts as first touchpoint of escalation for Project Managers and PCs

Keeps direct manager informed; asks for help when needed; knows when to elevate issues and concerns to leadership; brings solutions

Participates in candidate interviews as needed

Effectively senses team morale and addresses issues

Models inclusive behaviors and proactively manages bias

All other duties as assigned

Expectations Of The Job

Travel: Less than 10%. Some travel may be required for in-person team or client meetings.

Hours: 40 hours, Monday-Friday.

Some teams collaborate once per week in-office if located near an EVERSANA INTOUCH location

Qualifications

Bachelor's degree or equivalent education plus professional experience required

Three to five years of experience in a PMO role

Pharmaceutical or advertising experience preferred (AOR or DAOR)

Advanced understanding and applications of PMO standards and processes

Experience leading the delivery of complex, technology, strategy and creative based projects

Ability to develop a creative, strategic or technical heavy project plan

Ability to tailor and flex process to provide solutions to proactively facilitate a project

Experience leading a wide range of different functional groups and project teams

Comprehension of project forecasting and reforecasting throughout lifecycle of project

Expert project and program burn analysis and remediation

Excellent scope and change management tracking and adherence

Comfortable with client-facing communication

Strong critical thinking and problem‑solving skills, with the ability to anticipate, assess and mitigate risk

Ability to build trust, negotiate and influence decision‑making with Account, SMEs, Clients, Partner Agencies and third‑party vendors

Strong sense of ownership and accountability

Strong decision‑making and implementation, especially when faced with uncertainty

Experience working with Project Management Information Systems such as Workfront, Workfront Proof, Smartsheet, MS Project

Strong understanding of Microsoft Office Suite, specifically Excel

Launch experience a plus

Physical / Mental Demands and Working Environment While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by an employee with a disability, unless such accommodation would cause an undue hardship for EVERSANA. If reasonable accommodation is needed to perform the essential functions of your job position, please contact Human Resources.

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $76,000.00 to $113,000.00 and is not applicable to locations outside of the U.S. The base salary range represents the low and high end of the salary range for this position. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.

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