Lafrance Hospitality
Guest Services -Front Desk Agent - Courtyard by Marriott, Littleton, MA
Lafrance Hospitality, Littleton, Massachusetts, us, 01460
Guest Services - Front Desk Agent - Courtyard by Marriott, Littleton, MA
Join to apply for the
Guest Services -Front Desk Agent - Courtyard by Marriott, Littleton, MA
role at
Lafrance Hospitality
We are delighted to announce a fantastic opportunity at the
Courtyard by Marriott
hotel located in
Littleton, MA ! We are currently searching for a charismatic and customer‑oriented
Part‑Time and Full‑Time Front Desk Agent . Hurry and join our exceptional team at the
Courtyard by Marriott
as a
Front Desk Agent ! Get ready for a wonderful work environment where you will be surrounded by friendly colleagues and have plenty of opportunities for cross‑training, career growth, and mentorship. As a valued
Marriott
team member, you will also enjoy incredible discounts on hotel rooms for yourself and your family. Plus, we offer exciting company‑wide incentives throughout the year! That’s not all – we have even more perks for you! With
DailyPay , you can get paid any day you choose. If you refer someone after you join our team, you can earn up to
$500 !
Pay:
$17‑$20 Per Hour
Schedule:
Must have Weekend Availability – flexibility is schedule – mornings and evening shifts open
Job Type:
Part‑Time & Full‑Time Positions Open
Responsibilities
Maintain a warm, welcoming and professional demeanor while interacting with all guests.
Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
Answer the phone in a professional & helpful manner.
Follow procedures on posting charges and settling guest accounts.
Effectively address and resolve guest problems to increase guest satisfaction.
Be knowledgeable of emergency procedures and hotel policies.
Practice punctuality for scheduled shifts.
Requirements
Prior front desk experience in a hotel setting preferred
Multitasking skills and ability to work in a fast‑paced environment
Reliability
Must be 18 years old or older
Open availability, including weekends
Proficiency in Microsoft Office; familiarity with systems like OnQ, Opera, FOSSE, Lightspeed, HotSOS, GXP, BOB, Kipsu, and Slack is a plus
Strong communication skills
Benefits
DailyPay – Get Paid Any Day!
Brand Hotel Room Discounts
Company Wide Hotel Room Discount Program
Referral Bonus Incentive
Retention Bonus Incentive
Annual Review Program
Extensive Room for Growth
Paid Training
401K Matching
Referrals increase your chances of interviewing at Lafrance Hospitality by 2x
#J-18808-Ljbffr
Guest Services -Front Desk Agent - Courtyard by Marriott, Littleton, MA
role at
Lafrance Hospitality
We are delighted to announce a fantastic opportunity at the
Courtyard by Marriott
hotel located in
Littleton, MA ! We are currently searching for a charismatic and customer‑oriented
Part‑Time and Full‑Time Front Desk Agent . Hurry and join our exceptional team at the
Courtyard by Marriott
as a
Front Desk Agent ! Get ready for a wonderful work environment where you will be surrounded by friendly colleagues and have plenty of opportunities for cross‑training, career growth, and mentorship. As a valued
Marriott
team member, you will also enjoy incredible discounts on hotel rooms for yourself and your family. Plus, we offer exciting company‑wide incentives throughout the year! That’s not all – we have even more perks for you! With
DailyPay , you can get paid any day you choose. If you refer someone after you join our team, you can earn up to
$500 !
Pay:
$17‑$20 Per Hour
Schedule:
Must have Weekend Availability – flexibility is schedule – mornings and evening shifts open
Job Type:
Part‑Time & Full‑Time Positions Open
Responsibilities
Maintain a warm, welcoming and professional demeanor while interacting with all guests.
Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
Answer the phone in a professional & helpful manner.
Follow procedures on posting charges and settling guest accounts.
Effectively address and resolve guest problems to increase guest satisfaction.
Be knowledgeable of emergency procedures and hotel policies.
Practice punctuality for scheduled shifts.
Requirements
Prior front desk experience in a hotel setting preferred
Multitasking skills and ability to work in a fast‑paced environment
Reliability
Must be 18 years old or older
Open availability, including weekends
Proficiency in Microsoft Office; familiarity with systems like OnQ, Opera, FOSSE, Lightspeed, HotSOS, GXP, BOB, Kipsu, and Slack is a plus
Strong communication skills
Benefits
DailyPay – Get Paid Any Day!
Brand Hotel Room Discounts
Company Wide Hotel Room Discount Program
Referral Bonus Incentive
Retention Bonus Incentive
Annual Review Program
Extensive Room for Growth
Paid Training
401K Matching
Referrals increase your chances of interviewing at Lafrance Hospitality by 2x
#J-18808-Ljbffr