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LeafFilter Gutter Protection

HR Business Partner

LeafFilter Gutter Protection, Hudson, Ohio, United States, 44236

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LeafFilter Gutter Protection

Meet Leaf Home, the leading provider of technology‑driven home solutions that is on a mission to make homeownership easy. With more than 50% of consumers worried about the cost and effort of home maintenance, we focus on delivering remarkable, end‑to‑end experiences. Trusted by more than 1 million homeowners across the US and Canada, Leaf Home is America’s largest direct‑to‑consumer full‑service provider of branded home services and products. Leaf Home and its products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House and other consumer review platforms. Leaf Home’s innovative products and services are delivered with convenience, trust, and quality via 200+ regional sales and installation offices along with comprehensive field support offices in New York and Hudson, Ohio. We believe we win together. Leaf Home has been consistently named one of the fastest‑growing private companies by Inc 5000 and recognized as a top employer nationally.

Benefits of working at Leaf Home are wide‑ranging and include:

Industry‑best compensation packages

Fully paid health, dental, vision insurance

401(k) with company match

Paid time off including paid parental leave

Individualized career development programs

On‑demand lunch program

Childcare assistance

Free gym membership

Employee assistance programs, including legal, financial planning, and counseling

Employee discount marketplace

Employee Resource Groups such as VetConnect, DEI Committee, Women’s Committee

Apply today and together we will unlock millions of customers’ dream homes and your dream career at Leaf Home.

Position Summary Reporting to the HR Manager or Sr. HR Manager, the Human Resources Business Partner shares consultation and strategy on people and organization development to support business objectives for assigned departments/functions. The HRBP drives key organizational health and engagement initiatives, manages complex employee relations, performance management, talent/succession planning, leadership development, and implements strategic initiatives to support short and long‑term business goals.

Essential Duties and Responsibilities

Provide HR partnership for both strategic and tactical initiatives in day‑to‑day support for assigned business groups.

Build and maintain effective working relationships with leaders and employees to provide guidance and counsel on a variety of HR and business‑related issues.

Provide influence and guidance to client groups through developing partnerships to support achieving business objectives within the assigned caseload population.

Manage and resolve employee relations issues.

Work closely with HR leadership to share ideas, discuss solutions, and implement plans.

Conduct effective, thorough and objective investigations.

Maintain in‑depth knowledge of compliance requirements related to day‑to‑day management of employees, ensuring regulatory compliance.

Improve work relationships, build morale, and increase productivity and retention.

Provide HR policy guidance and interpretation.

Consult/training managers on performance, talent development and employee relations.

Provide day‑to‑day talent and performance management guidance (coaching, mentoring, counseling, career development, disciplinary actions).

Implement HR best practices for key HR processes including performance management, compensation planning, workforce/capability planning, and talent management.

Access talent opportunities and performance gaps and oversee talent planning, reviews, development and succession planning for assigned business groups.

Identify training/coaching/mentoring needs for departments, managers and employees.

Partner with other HR team members (L&D, Compensation, Benefits, Talent Acquisition, Payroll, etc.) as liaison for robust HR services.

Oversee and execute implementation of HR and/or business initiatives in assigned business groups.

Participate in assigned business groups operational meetings, business reviews, and team building.

Act as an advisor on HR issues to management of assigned business groups.

Handle other projects, duties and responsibilities as assigned.

Maintain knowledge of legal requirements for employers and suggest updates as needed, to remain compliant with policies and the Employee Handbook.

Research, develop and propose policy updates or new policies and/or update procedures/guidelines.

Provide trend data to HR Manager for review.

Ensure HR team is able to provide guidance to managers and employees on policies and how to interpret them.

Stay up to date on HR trends and best practices, as well as employment laws and regulations.

Partner with HRBP and broader HR team to ensure consistent application of practices and procedures where appropriate.

Facilitate discussion when HRBP’s find issues, propose solutions, and refine internal processes.

Maintain/enhance team effectiveness with consistent application of forms/templates, reducing repetitive practices where possible.

Assist with the screening and interviewing process as needed.

Experience and Minimum Qualifications

Minimum 4 years of broad‑based HR generalist experience providing advice, counsel and coaching to leaders, influencing and championing effective leadership and change.

Bachelor’s Degree in Human Resource Administration, Business Administration, Organizational Psychology or related field from a 4‑year accredited university (preferred).

Master’s Degree in Business Administration or Human Resources (preferred).

Professional certification by SHRM‑CP, SHRM‑SHRM‑PS, or related certification (preferred).

Skilled with Microsoft PowerPoint, Word, Excel and Outlook.

Proficiency with UKG HRIS application (preferred).

Strong work ethic, reputation for integrity and mature business judgment.

Ability to work in a fast‑paced environment with competing deadlines and shifting priorities.

Strong ability to collaboratively engage with leaders to create, identify and implement solutions to further effectiveness of the business.

Ability to work with diverse employees, partners and teams.

Professional composure and effectiveness under pressure and change.

Negotiation and conflict resolution skills while maintaining strong working relationships at all levels.

Outstanding verbal and written communication skills with poise and confidence to interact with all levels of management.

Ability to navigate and lead through change.

Strong understanding of HR processes and procedures and a commitment to continual improvement.

Strong team player, both internally with HR team and with the business.

Excellent interpersonal skills, proven ability to prioritize and multi‑task.

Ability to handle and protect sensitive information confidentially.

Advanced problem‑solving, time management and decision‑making skills.

Strong business acumen combined with interpersonal and leadership skills.

Legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1‑B).

Preferred Knowledge, Skills, Abilities or Certifications

PHR, SHRM‑CP, or related designation.

Experience in direct‑to‑consumer building, remodeling, and/or construction industries.

Travel Requirements Occasional overnight travel required.

Overtime / Additional Hours Requirements Additional hours may be required (exempt positions).

Physical Requirements Normal office environment. Performs indoor work in a climate‑controlled environment. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Diversity and Inclusion Statement Leaf Home is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. We strive to create an environment that embraces differences and fosters inclusion. Leaf Home will hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from performing the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Human Resources

Industries Consumer Services

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