Gallagher
Account Manager - Personal Lines
Join to apply for the
Account Manager - Personal Lines
role at
Gallagher .
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client‑centric suite of consulting tools that makes it easier for you to meet your clients where they want to be met. Advanced data and analytics provide a comprehensive overview of the risk landscape at your fingertips.
Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.
Responsibilities
This Client Service Manager I is accountable for delivering high‑quality and efficient service to both internal and external clients through the day‑to‑day account management of an assigned group of accounts that vary in size and complexity.
The total revenue associated with the group of accounts is typically less than the CSO revenue benchmark expectations.
Directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG’s value to our clients and prospects, achieving operating/margin targets, and fostering a culture of performance and continuous improvement.
Successfully and profitably manages an assigned group of accounts, building and solidifying relationships with existing clients by providing exceptional ongoing care.
Takes a leadership role in the renewal process in partnership with the Production team, ensuring that the best possible solution is delivered to the client in a high‑quality & timely manner.
Secures existing business and drives the sale of additional services and lines of coverage.
Cultivates relationships with the buyer in the client organization as well as with day‑to‑day client representatives and buyers.
Supports one or more Producers and/or Account Executives and is the first line of contact when they are not available.
Coordinates appropriate resources to address the client's risk management needs.
Qualifications
Required:
Bachelor’s degree
with 0+ years client service and/or claims management experience OR
High School degree/GED
with 3+ years client service and/or claims management experience.
Producer’s License.
Proficiency in Microsoft Office.
Appropriate licensing as required.
Preferred: Previous insurance knowledge and experience managing client relationships.
Solid financial acumen.
Behaviors:
Proficient in using technology to maximize productivity and quality.
Strong written and verbal communication skills.
Comfortably engages others in consultative discussion.
Effectively manages/balances multiple and sometimes competing priorities.
Works in a self‑directed manner.
Compensation And Benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(k) and Roth options
Tax‑advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Other benefits include:
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more…
We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business and is embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination on protected characteristics. Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.
Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Seniority level:
Not Applicable
Employment type:
Full‑time
Job function:
Sales and Business Development – Insurance
Referrals increase your chances of interviewing at Gallagher by 2x.
Get notified about new Personal Lines Manager jobs in
Sterling Heights, MI .
#J-18808-Ljbffr
Account Manager - Personal Lines
role at
Gallagher .
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client‑centric suite of consulting tools that makes it easier for you to meet your clients where they want to be met. Advanced data and analytics provide a comprehensive overview of the risk landscape at your fingertips.
Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.
Responsibilities
This Client Service Manager I is accountable for delivering high‑quality and efficient service to both internal and external clients through the day‑to‑day account management of an assigned group of accounts that vary in size and complexity.
The total revenue associated with the group of accounts is typically less than the CSO revenue benchmark expectations.
Directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG’s value to our clients and prospects, achieving operating/margin targets, and fostering a culture of performance and continuous improvement.
Successfully and profitably manages an assigned group of accounts, building and solidifying relationships with existing clients by providing exceptional ongoing care.
Takes a leadership role in the renewal process in partnership with the Production team, ensuring that the best possible solution is delivered to the client in a high‑quality & timely manner.
Secures existing business and drives the sale of additional services and lines of coverage.
Cultivates relationships with the buyer in the client organization as well as with day‑to‑day client representatives and buyers.
Supports one or more Producers and/or Account Executives and is the first line of contact when they are not available.
Coordinates appropriate resources to address the client's risk management needs.
Qualifications
Required:
Bachelor’s degree
with 0+ years client service and/or claims management experience OR
High School degree/GED
with 3+ years client service and/or claims management experience.
Producer’s License.
Proficiency in Microsoft Office.
Appropriate licensing as required.
Preferred: Previous insurance knowledge and experience managing client relationships.
Solid financial acumen.
Behaviors:
Proficient in using technology to maximize productivity and quality.
Strong written and verbal communication skills.
Comfortably engages others in consultative discussion.
Effectively manages/balances multiple and sometimes competing priorities.
Works in a self‑directed manner.
Compensation And Benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(k) and Roth options
Tax‑advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Other benefits include:
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more…
We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business and is embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination on protected characteristics. Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.
Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Seniority level:
Not Applicable
Employment type:
Full‑time
Job function:
Sales and Business Development – Insurance
Referrals increase your chances of interviewing at Gallagher by 2x.
Get notified about new Personal Lines Manager jobs in
Sterling Heights, MI .
#J-18808-Ljbffr