Production Coordinator Manager

Lead, mentor, and manage the Production Support team, ensuring alignment with company goals and customer expectations. Oversee the creation and accuracy of job packets, BOMs, SDS reviews, and service orders. Ensure timely and accurate pricing estimates and purchase order processing. Monitor and manage documentation for outages and field/shop service activities. Implement and uphold JHC TCC (Total Customer Commitment) standards across the team. Collaborate with internal departments to improve workflow efficiency and customer satisfaction. Develop and maintain vendor relationships to optimize pricing and delivery schedules. Review and approve repair jobs and ensure completeness of documentation. Provide training and development opportunities for team members. Maintain regular communication with leadership regarding team performance, challenges, and opportunities. Ensure compliance with safety, quality, and operational standards. Travel as needed to support field operations and customer engagements. Maintain regular and predictable attendance. Education and/or Work Experience Minimum 7+ years of sales or engineering/technical experience Supervisory Responsibilities Direct reports titles Supervisor Order Management Sales Specialist Application Engineers Service Coordinators Travel As required according to division PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means. If you wish to become an approved agency to assist us in our employment efforts, please submit your request to

careers@johnhcarter.com.