Infosys
Job Description
SAP FSM Principal Consultant About the Role: Strong experience in implementing and supporting SAP FSM (Field Service Management) solutions. In-depth knowledge of SAP FSM modules, including but not limited to work order management, scheduling, dispatching, technician management, and mobile field service. Proficiency in configuring and customizing SAP FSM to meet specific business requirements. Familiarity with SAP FSM integration capabilities with other SAP modules or external systems including S/4 HANA and ECC. Relevant SAP FSM certifications would be an advantage.
Responsibilities include: Project Execution
Collaborate with client counterparts to define long-term vision, goals and strategies
Contribute to the design and development of client future processes and organizations with corresponding transformation roadmaps
Conduct requirements workshops with a team of global IT professional & subject matter experts, translating those requirements into actionable project initiatives w/associated metrics
Solution targeted processes, leveraging best practices
Configure / design SAP functionality and processes
Solution and document functional specifications
Define, execute and support testing of the solution
Perform knowledge transfer to client and supporting organizations throughout all phases of the project
Support management of project execution from start-to-finish in order to deliver according to plan (scope, quality and time)
Coach and develop team members to deliver quality results and promote professional development
Basic Qualifications:
At least 12+ years of working experience with SAP Solutions
Consultant with minimum 2 FSM full lifecycle implementation project experience.
SAP FSM Certification
Working experience with SAP EAM, Plant Maintenance, SAP S/4 HANA Service/Customer Service modules
Preferred Qualifications:
Proficient in Configure, Customizing and Testing of FSM Scenarios as per client requirements
Identify gaps, issues and work around solutions and come up with RICEFW Document functional/technical designs, test cases and results
Create and conduct presentations/workshops/demos on system functionality to the client
SAP FSM system Setup
Hands on experience in setting up below
FSM Resource planner
Scheduling
Dispatching
Service fulfillment
Time and Material Journal approval functionality,
Smart form settings
Business rules
Integration with SAP FSM with the backend ERP system using SAP FSM Connector and SAP CPI
Experience with Business rules, Screen configurations and workflows.
Exposure to CPI and designing groovy scripts.
Custom reports on FSM using Jaspersoft tool, if business required for any custom reports in FSM
Exposure on the Foundational Services in FSM which include Auto scheduling policies.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Estimated annual compensation will be $168,000 - $234,000
Benefits:
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
EEO/About Us Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
About Us Infosys Consulting is a next-generation consulting partner that bridges strategy and execution. With an AI-first mindset, deep industry knowledge, and the combined strengths of business and technology consulting, it helps enterprises turn bold vision into tangible outcomes, faster, smarter, and at scale. Infosys Consulting is helping some of the world’s most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today’s digital landscape to win market share and create shareholder value for lasting competitive advantage.
Country USA
State / Region / Province California, Georgia, Illinois, Massachusetts, New Jersey, New York, Texas, Washington
Work Location Atlanta, GA, Boston, GA, Bridgewater, NJ, Chicago, IL, Dallas, TX, Houston, TX, New York, NY, San Francisco, CA, Seattle, WA
Interest Group Infosys Limited
Domain Enterprise Architecture
Skillset Process|Consulting processes|Technology Consulting process
Company ITL USA
Role Designation 2936APLBCG Principal - Business Consulting
#J-18808-Ljbffr
SAP FSM Principal Consultant About the Role: Strong experience in implementing and supporting SAP FSM (Field Service Management) solutions. In-depth knowledge of SAP FSM modules, including but not limited to work order management, scheduling, dispatching, technician management, and mobile field service. Proficiency in configuring and customizing SAP FSM to meet specific business requirements. Familiarity with SAP FSM integration capabilities with other SAP modules or external systems including S/4 HANA and ECC. Relevant SAP FSM certifications would be an advantage.
Responsibilities include: Project Execution
Collaborate with client counterparts to define long-term vision, goals and strategies
Contribute to the design and development of client future processes and organizations with corresponding transformation roadmaps
Conduct requirements workshops with a team of global IT professional & subject matter experts, translating those requirements into actionable project initiatives w/associated metrics
Solution targeted processes, leveraging best practices
Configure / design SAP functionality and processes
Solution and document functional specifications
Define, execute and support testing of the solution
Perform knowledge transfer to client and supporting organizations throughout all phases of the project
Support management of project execution from start-to-finish in order to deliver according to plan (scope, quality and time)
Coach and develop team members to deliver quality results and promote professional development
Basic Qualifications:
At least 12+ years of working experience with SAP Solutions
Consultant with minimum 2 FSM full lifecycle implementation project experience.
SAP FSM Certification
Working experience with SAP EAM, Plant Maintenance, SAP S/4 HANA Service/Customer Service modules
Preferred Qualifications:
Proficient in Configure, Customizing and Testing of FSM Scenarios as per client requirements
Identify gaps, issues and work around solutions and come up with RICEFW Document functional/technical designs, test cases and results
Create and conduct presentations/workshops/demos on system functionality to the client
SAP FSM system Setup
Hands on experience in setting up below
FSM Resource planner
Scheduling
Dispatching
Service fulfillment
Time and Material Journal approval functionality,
Smart form settings
Business rules
Integration with SAP FSM with the backend ERP system using SAP FSM Connector and SAP CPI
Experience with Business rules, Screen configurations and workflows.
Exposure to CPI and designing groovy scripts.
Custom reports on FSM using Jaspersoft tool, if business required for any custom reports in FSM
Exposure on the Foundational Services in FSM which include Auto scheduling policies.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Estimated annual compensation will be $168,000 - $234,000
Benefits:
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
EEO/About Us Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
About Us Infosys Consulting is a next-generation consulting partner that bridges strategy and execution. With an AI-first mindset, deep industry knowledge, and the combined strengths of business and technology consulting, it helps enterprises turn bold vision into tangible outcomes, faster, smarter, and at scale. Infosys Consulting is helping some of the world’s most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today’s digital landscape to win market share and create shareholder value for lasting competitive advantage.
Country USA
State / Region / Province California, Georgia, Illinois, Massachusetts, New Jersey, New York, Texas, Washington
Work Location Atlanta, GA, Boston, GA, Bridgewater, NJ, Chicago, IL, Dallas, TX, Houston, TX, New York, NY, San Francisco, CA, Seattle, WA
Interest Group Infosys Limited
Domain Enterprise Architecture
Skillset Process|Consulting processes|Technology Consulting process
Company ITL USA
Role Designation 2936APLBCG Principal - Business Consulting
#J-18808-Ljbffr