Pelsis North America
The Senior Administrative Assistant provides advanced administrative and operational support to the General Manager and Sales Leadership Team. This position plays a key role in ensuring smooth day-to-day business operations, managing EDI transactions, and supporting sales and customer data accuracy across multiple systems. The ideal candidate will have strong proficiency in Microsoft Excel, experience using NetSuite and Microsoft Dynamics 365 (D365), and the ability to manage competing priorities with precision and professionalism.
This is a hybrid position located in Jackson, GA and requires onsite a minimum of 3 days per week.
Key Responsibilities Administrative Support
Provide comprehensive administrative support to the General Manager, including scheduling, correspondence, reporting, and presentation preparation
Coordinate travel, meetings, and expense reports for the leadership and sales teams
Maintain confidential information with the highest level of discretion
Act as the liaison between the General Manager, sales team, and internal departments to ensure timely communication and workflow alignment
Sales and EDI Operations Support
Manage and process EDI orders with accuracy and timeliness, ensuring proper entry, invoicing, and fulfillment
Troubleshoot and resolve EDI discrepancies in collaboration with customers, Sales Operations, and IT
Utilize NetSuite and D365 to manage sales orders, pricing, inventory, and customer data
Ensure order integrity, tracking performance against KPIs and maintaining detailed documentation for audit readiness
Data Management and Reporting
Develop and maintain advanced Excel reports and dashboards to track sales performance, revenue trends, and operational metrics
Support the General Manager and Sales Leadership with analytics and ad hoc reporting
Maintain CRM and ERP data integrity across NetSuite and D365, ensuring alignment between systems
Assist with sales forecasts, pipeline tracking, and performance summaries for leadership review
Cross-Functional Collaboration
Partner with Finance, Operations, and Customer Service to ensure smooth order-to-cash processes
Collaborate with the sales and marketing teams to support promotions, pricing updates, and customer communications
Serve as a process coordinator for system improvements and workflow optimizations involving NetSuite, D365, and EDI platforms
Project and Process Support
Assist with the rollout and training of new ERP functionalities and process enhancements
Maintain departmental trackers, timelines, and deliverables to ensure operational efficiency
Prepare business documents, internal memos, and executive summaries as needed
Qualifications
Associate’s degree required; Bachelor’s degree preferred in Business Administration, Office Management, or related field
Minimum 5 years of administrative or operations support experience, preferably in a sales or manufacturing environment
Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUPs, formulas, conditional formatting, data visualization)
Hands‑on experience with NetSuite, Microsoft Dynamics 365 (D365), and EDI transaction management
Strong analytical and problem‑solving abilities with attention to detail and accuracy
Exceptional communication and organizational skills with the ability to manage multiple priorities
High degree of professionalism, confidentiality, and interpersonal effectiveness
Technical Expertise: Skilled in Excel, NetSuite, D365, and EDI platform
Data Management: Ensures accuracy and efficiency in order processing and reporting
Organization: Prioritizes and manages multiple tasks effectively in a fast‑paced setting
Communication: Strong written and verbal communication with internal and external stakeholders
Confidentiality: Handles sensitive business and personnel information with discretion
Initiative: Self‑directed and proactive in identifying process improvements
Collaboration: Builds strong working relationships across departments
Seniority level Associate
Employment type Full-time
Job function Administrative and Sales
Industries Manufacturing
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This is a hybrid position located in Jackson, GA and requires onsite a minimum of 3 days per week.
Key Responsibilities Administrative Support
Provide comprehensive administrative support to the General Manager, including scheduling, correspondence, reporting, and presentation preparation
Coordinate travel, meetings, and expense reports for the leadership and sales teams
Maintain confidential information with the highest level of discretion
Act as the liaison between the General Manager, sales team, and internal departments to ensure timely communication and workflow alignment
Sales and EDI Operations Support
Manage and process EDI orders with accuracy and timeliness, ensuring proper entry, invoicing, and fulfillment
Troubleshoot and resolve EDI discrepancies in collaboration with customers, Sales Operations, and IT
Utilize NetSuite and D365 to manage sales orders, pricing, inventory, and customer data
Ensure order integrity, tracking performance against KPIs and maintaining detailed documentation for audit readiness
Data Management and Reporting
Develop and maintain advanced Excel reports and dashboards to track sales performance, revenue trends, and operational metrics
Support the General Manager and Sales Leadership with analytics and ad hoc reporting
Maintain CRM and ERP data integrity across NetSuite and D365, ensuring alignment between systems
Assist with sales forecasts, pipeline tracking, and performance summaries for leadership review
Cross-Functional Collaboration
Partner with Finance, Operations, and Customer Service to ensure smooth order-to-cash processes
Collaborate with the sales and marketing teams to support promotions, pricing updates, and customer communications
Serve as a process coordinator for system improvements and workflow optimizations involving NetSuite, D365, and EDI platforms
Project and Process Support
Assist with the rollout and training of new ERP functionalities and process enhancements
Maintain departmental trackers, timelines, and deliverables to ensure operational efficiency
Prepare business documents, internal memos, and executive summaries as needed
Qualifications
Associate’s degree required; Bachelor’s degree preferred in Business Administration, Office Management, or related field
Minimum 5 years of administrative or operations support experience, preferably in a sales or manufacturing environment
Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUPs, formulas, conditional formatting, data visualization)
Hands‑on experience with NetSuite, Microsoft Dynamics 365 (D365), and EDI transaction management
Strong analytical and problem‑solving abilities with attention to detail and accuracy
Exceptional communication and organizational skills with the ability to manage multiple priorities
High degree of professionalism, confidentiality, and interpersonal effectiveness
Technical Expertise: Skilled in Excel, NetSuite, D365, and EDI platform
Data Management: Ensures accuracy and efficiency in order processing and reporting
Organization: Prioritizes and manages multiple tasks effectively in a fast‑paced setting
Communication: Strong written and verbal communication with internal and external stakeholders
Confidentiality: Handles sensitive business and personnel information with discretion
Initiative: Self‑directed and proactive in identifying process improvements
Collaboration: Builds strong working relationships across departments
Seniority level Associate
Employment type Full-time
Job function Administrative and Sales
Industries Manufacturing
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