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GE Appliances, a Haier company

Accounts Receivable Representative

GE Appliances, a Haier company, Louisville, Kentucky, us, 40201

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At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest‑growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way.

The GE Appliances philosophy, backed by three simple commitments, defines the way we work, invent, create, do business, and serve our communities:

we come together ,

we always look for a better way , and

we create possibilities .

GE Appliances is seeking a motivated Accounts Receivable Representative to join our dynamic Shared Services team. In this fast‑paced role, you will manage customer accounts to ensure timely payments and minimize past‑due receivables. You will collaborate with customers and internal teams to resolve payment issues and research unapplied cash and credits. The role requires a deep understanding of customer billing requirements and a proactive approach to resolving payment challenges. This is an excellent opportunity to grow within our Finance Organization.

Key Responsibilities

Work with customers regarding timely payment to minimize past‑due receivables.

Collaborate with customers and internal teams (Sales, Distribution, Operations) to resolve payment discrepancies and issues that delay payments.

Determine next steps in the collection process when faced with a challenging situation, including internal escalation.

Develop and sustain cooperative relationships with internal and external customers and stakeholders through email and phone communication.

Utilize MS Excel for customer account research, statement creation, and account reconciliation.

Research unapplied cash and credits; reconcile with customer invoices or deductions.

Understand customer billing requirements and follow processes to ensure timely and accurate payments.

Work with various departments to resolve customer disputes and underlying root‑cause issues.

Review and release orders adhering to established company policies and procedures, engaging Risk and Sales teams when orders exceed allowed limits.

Utilize customer or third‑party web portals for research and resolution of past‑due invoices and deductions.

Required Qualifications

Proficiency in Microsoft Excel, including the ability to create and analyze financial reports.

Prior experience working in Accounts Receivable, Billing, Collections, or a customer service role, with a strong understanding of financial processes and customer account management.

Ability to work independently with strong organizational and problem‑solving skills.

Exceptional attention to detail and time management abilities.

Strong communication and interpersonal skills.

High school diploma or equivalent.

Typically requires a minimum of 3 years experience.

Preferred Qualifications

Bachelor’s Degree in Finance, Accounting, Business Administration, or a related field.

Hourly wages starting at $19-22/hour depending on experience and education.

Our Culture Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and our commitment to inclusion and diversity. We foster an environment where every individual feels valued, connected, and empowered to contribute. We strengthen communities, reinforce belonging, purpose, and engagement, and reflect the diversity of the communities we serve.

GE Appliances is a trust‑based organization. We offer flexibility to help employees do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.

GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Appliances participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.

If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e‑mail to ask.recruiting@geappliances.com.

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