Ombudsman Educational Services
Regional Vice President, Operations
Ombudsman Educational Services, Phoenix, Arizona, United States, 85003
Starting Salary : $90,000 - $110,000 / year based on experience
Work Environment : Alternative Education Programs, High School
Region : AZ Charter Schools ⇾ Phoenix | Tucson | Glendale | Tempe | Peoria | Chandler | Parker
Ombudsman Educational Services , a growing, dynamic organization with a social mission to offer hope, is seeking a Regional Vice President, Operations to join our award-winning Alternative Education team and perform meaningful work in a culture that welcomes innovation, encourages creative expression, and offers limitless potential for personal and professional satisfaction!
If you're passionate about leading teams to deliver exceptional educational outcomes, thrive in dynamic, mission-driven environments, and excel at building strong partnerships with educators, community stakeholders, and leadership teams — We Should Talk!
As the Regional Vice President, Operations , you will ensure the delivery of high-quality educational programs, drive robust student enrollment, amplify community engagement, and achieve strong performance on all state accountability measures. Partnering closely with the Sr. Vice President, Operations, you will strategically guide site-based leaders to foster collaboration and alignment with Ombudsman’s mission—positively impacting High School student outcomes across our Arizona Charter Schools .
Responsibilities Include Ensuring professional, trust-based relationships with district personnel so the needs of internal and external stakeholders are met, partnerships are strengthened, and enrollment is grown.
Providing training and professional development, and developing and implementing an annual PD calendar informed by surveys and needs assessments; training may include instructional practices, intervention techniques, employee relations and performance management, and financial management.
Conducting end-to-end onboarding for new employees within the district and ensuring systematic evaluations are completed on established timelines.
Partnering with internal and external stakeholders (e.g., site leadership, district personnel, executive leadership, cross-functional teams) to resolve operational issues and programmatic concerns.
Upholding operational excellence and compliance within the designated region, adhering to ChanceLight policies and procedures as well as State and Federal regulations.
Establishing and maintaining clear, timely communication with all stakeholders (e.g., parents, staff, district partners, executive leadership) by modeling a positive, professional presence and serving as a liaison when required.
Developing management and organizational plans for the region and partnering with site leadership to formulate annual operating plans that sustain growth and deliver on organizational goals and objectives.
Analyzing regional financial and budget performance and collaborating with site leadership and the SVP to implement data-driven adjustments.
Collaborating with Human Resources on staffing, succession planning, performance reviews, personnel development, and employee relations, supporting site leaders in effective people management.
Collaborating with the Program Administrator and Department Leads to drive consistency and fidelity to standard operating procedures.
Ensuring adherence to contractual, certification, and accreditation requirements, including renewals; utilizing the State Accountability System, Integrity Assurance Review (IAR), and Accountability Matrix (AM) to monitor compliance; supporting corrective action plans to address deficiencies; and visiting sites regularly to verify ongoing compliance with internal (IAR, AM) and external (accreditation, state approvals) quality standards.
Utilizing multiple data sources (e.g., IAR, AM, student performance) to inform programmatic and operational decisions and to guide instructional priorities.
Leveraging technology and demonstrating proficiency in Microsoft 365 applications (e.g., Teams, Outlook, Excel, PowerPoint, SharePoint, OneDrive) to streamline collaboration, reporting, and stakeholder communication in alignment with Arizona Charter Schools’ designation as a Microsoft Showcase School.
Performing other duties as needed to ensure organizational success consistent with the position’s scope and purpose.
Qualifications Required
Master’s degree or higher in education, psychology, social work or a closely related field of study.
Licensed currently or in the process of obtaining an Arizona state teaching license.
Licensed currently or in the process of obtaining an education administration, school principal or related credential highly preferred.
Hold currently or able to obtain a valid Arizona IVP fingerprint clearance card.
Minimum 3 yr.'s prior experience working in an educational leadership or administrator role, overseeing multi-site schools or programs highly preferred.
Prior experience and / or highly knowledgeable in the development, assessment, and management of curriculum, content areas and instruction.
Prior experience and highly skilled in providing training, professional development and / or coaching to teachers and education staff.
Effective management skills and comprehensive knowledge of administrative and school operations, functions, and compliance requirements.
Proficiency in education admission and enrollment procedures, public relations and community outreach initiatives.
Prior experience and / or knowledge in alternative educational services for at-risk high school students with diverse needs at various levels.
Highly knowledgeable in security operations, emergency management and safety practices, preferably in an education and / or classroom setting.
History of success building credibility, effectively managing multiple projects and collaborating effectively across all organizational levels.
Highly skilled in building relationships with students, parents, teachers and community and / or business partners.
Proficiency in providing motivation and having critical conversations with students that help move them toward realistic goals.
Advanced oral and written communication, organization, conflict resolution, multitasking, problem solving, and decision-making ability.
Knowledge of relevant technology including experience with instructional software, Microsoft 360 programs, database entry and basic office equipment.
Ombudsman Educational Services is a division of ChanceLight Behavioral Health, Therapy, & Education ,
the nation’s leading provider of alternative and special education programs for children and young adults. For more than 45 years, and in partnership with over 235 school districts nationwide, we have helped change the direction of more than 240,000 student lives !
Learn more about our history, our mission and the program services we provide by visiting the link below :
https : / / bit.ly / m / WorkWithPurpose
Perks and Benefits Include
Comprehensive Medical, Dental and Vision Plans
FREE Telehealth and Virtual Counseling Sessions
FREE Health Advocacy Services and 24 / 7 Nurse Line
Company Paid Life & Disability Insurance
Company Paid Employee Assistance Program
Flexible Spending and Health Savings Accounts
Personal Protection Insurance Plans
Cigna Healthy Pregnancies, Healthy Babies Program
Legal Services Insurance
Pet Health Insurance
Accrual-based Paid Time Off
School Hours and Paid Holiday Schedule
Extensive Personal and Life Event Paid Leave Policy
401k Retirement Saving Plan
Perks at Work Employee Discount Program
Opportunities for Growth & Development
And So Much More!
Benefit plans and eligibility requirements may vary based on role and employment status.
If you're ready to start making a lasting impact by empowering students to overcome challenges, build confidence and unlock their full potential — This Is Your
Chance !
Careers, With ChanceLight
Work. With Purpose. Copyright © 2025 ChanceLight Behavioral Health, Therapy, & Education, a ChanceLight® company
Education
Masters or better in Education or related field
Licenses & Certifications
Active or In Process
Ed - Teaching Credential
AZ - IVP Clearance Card
Preferred
Any of the following :
General Administration
Education Administrator
Ed - Principal License
Skills
Leadership
Admission and Enrollment
Community Relations
Parent Counseling & Train
Teacher Mentoring / Training
Curriculum Development
Classroom Management
Project Management
Problem Solving
Alternative Education
High School Education
Regional / Multi-Unit Leadership
Technology / Systems Support
Content Standards
Budget Management
Compliance, Assurance & Accreditation
Interdepartmental Collaboration
Emergency Management
Counseling & Guidance
Performance Management
Student Development
Student Affairs
Working With At-Risk Students
Decision Making
Conflict Resolution
Communication
Computer Skills
Behaviors
Dedicated : Devoted to a task or purpose with loyalty or integrity
Leader : Inspires teammates to follow them
Motivations
Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Work Environment : Alternative Education Programs, High School
Region : AZ Charter Schools ⇾ Phoenix | Tucson | Glendale | Tempe | Peoria | Chandler | Parker
Ombudsman Educational Services , a growing, dynamic organization with a social mission to offer hope, is seeking a Regional Vice President, Operations to join our award-winning Alternative Education team and perform meaningful work in a culture that welcomes innovation, encourages creative expression, and offers limitless potential for personal and professional satisfaction!
If you're passionate about leading teams to deliver exceptional educational outcomes, thrive in dynamic, mission-driven environments, and excel at building strong partnerships with educators, community stakeholders, and leadership teams — We Should Talk!
As the Regional Vice President, Operations , you will ensure the delivery of high-quality educational programs, drive robust student enrollment, amplify community engagement, and achieve strong performance on all state accountability measures. Partnering closely with the Sr. Vice President, Operations, you will strategically guide site-based leaders to foster collaboration and alignment with Ombudsman’s mission—positively impacting High School student outcomes across our Arizona Charter Schools .
Responsibilities Include Ensuring professional, trust-based relationships with district personnel so the needs of internal and external stakeholders are met, partnerships are strengthened, and enrollment is grown.
Providing training and professional development, and developing and implementing an annual PD calendar informed by surveys and needs assessments; training may include instructional practices, intervention techniques, employee relations and performance management, and financial management.
Conducting end-to-end onboarding for new employees within the district and ensuring systematic evaluations are completed on established timelines.
Partnering with internal and external stakeholders (e.g., site leadership, district personnel, executive leadership, cross-functional teams) to resolve operational issues and programmatic concerns.
Upholding operational excellence and compliance within the designated region, adhering to ChanceLight policies and procedures as well as State and Federal regulations.
Establishing and maintaining clear, timely communication with all stakeholders (e.g., parents, staff, district partners, executive leadership) by modeling a positive, professional presence and serving as a liaison when required.
Developing management and organizational plans for the region and partnering with site leadership to formulate annual operating plans that sustain growth and deliver on organizational goals and objectives.
Analyzing regional financial and budget performance and collaborating with site leadership and the SVP to implement data-driven adjustments.
Collaborating with Human Resources on staffing, succession planning, performance reviews, personnel development, and employee relations, supporting site leaders in effective people management.
Collaborating with the Program Administrator and Department Leads to drive consistency and fidelity to standard operating procedures.
Ensuring adherence to contractual, certification, and accreditation requirements, including renewals; utilizing the State Accountability System, Integrity Assurance Review (IAR), and Accountability Matrix (AM) to monitor compliance; supporting corrective action plans to address deficiencies; and visiting sites regularly to verify ongoing compliance with internal (IAR, AM) and external (accreditation, state approvals) quality standards.
Utilizing multiple data sources (e.g., IAR, AM, student performance) to inform programmatic and operational decisions and to guide instructional priorities.
Leveraging technology and demonstrating proficiency in Microsoft 365 applications (e.g., Teams, Outlook, Excel, PowerPoint, SharePoint, OneDrive) to streamline collaboration, reporting, and stakeholder communication in alignment with Arizona Charter Schools’ designation as a Microsoft Showcase School.
Performing other duties as needed to ensure organizational success consistent with the position’s scope and purpose.
Qualifications Required
Master’s degree or higher in education, psychology, social work or a closely related field of study.
Licensed currently or in the process of obtaining an Arizona state teaching license.
Licensed currently or in the process of obtaining an education administration, school principal or related credential highly preferred.
Hold currently or able to obtain a valid Arizona IVP fingerprint clearance card.
Minimum 3 yr.'s prior experience working in an educational leadership or administrator role, overseeing multi-site schools or programs highly preferred.
Prior experience and / or highly knowledgeable in the development, assessment, and management of curriculum, content areas and instruction.
Prior experience and highly skilled in providing training, professional development and / or coaching to teachers and education staff.
Effective management skills and comprehensive knowledge of administrative and school operations, functions, and compliance requirements.
Proficiency in education admission and enrollment procedures, public relations and community outreach initiatives.
Prior experience and / or knowledge in alternative educational services for at-risk high school students with diverse needs at various levels.
Highly knowledgeable in security operations, emergency management and safety practices, preferably in an education and / or classroom setting.
History of success building credibility, effectively managing multiple projects and collaborating effectively across all organizational levels.
Highly skilled in building relationships with students, parents, teachers and community and / or business partners.
Proficiency in providing motivation and having critical conversations with students that help move them toward realistic goals.
Advanced oral and written communication, organization, conflict resolution, multitasking, problem solving, and decision-making ability.
Knowledge of relevant technology including experience with instructional software, Microsoft 360 programs, database entry and basic office equipment.
Ombudsman Educational Services is a division of ChanceLight Behavioral Health, Therapy, & Education ,
the nation’s leading provider of alternative and special education programs for children and young adults. For more than 45 years, and in partnership with over 235 school districts nationwide, we have helped change the direction of more than 240,000 student lives !
Learn more about our history, our mission and the program services we provide by visiting the link below :
https : / / bit.ly / m / WorkWithPurpose
Perks and Benefits Include
Comprehensive Medical, Dental and Vision Plans
FREE Telehealth and Virtual Counseling Sessions
FREE Health Advocacy Services and 24 / 7 Nurse Line
Company Paid Life & Disability Insurance
Company Paid Employee Assistance Program
Flexible Spending and Health Savings Accounts
Personal Protection Insurance Plans
Cigna Healthy Pregnancies, Healthy Babies Program
Legal Services Insurance
Pet Health Insurance
Accrual-based Paid Time Off
School Hours and Paid Holiday Schedule
Extensive Personal and Life Event Paid Leave Policy
401k Retirement Saving Plan
Perks at Work Employee Discount Program
Opportunities for Growth & Development
And So Much More!
Benefit plans and eligibility requirements may vary based on role and employment status.
If you're ready to start making a lasting impact by empowering students to overcome challenges, build confidence and unlock their full potential — This Is Your
Chance !
Careers, With ChanceLight
Work. With Purpose. Copyright © 2025 ChanceLight Behavioral Health, Therapy, & Education, a ChanceLight® company
Education
Masters or better in Education or related field
Licenses & Certifications
Active or In Process
Ed - Teaching Credential
AZ - IVP Clearance Card
Preferred
Any of the following :
General Administration
Education Administrator
Ed - Principal License
Skills
Leadership
Admission and Enrollment
Community Relations
Parent Counseling & Train
Teacher Mentoring / Training
Curriculum Development
Classroom Management
Project Management
Problem Solving
Alternative Education
High School Education
Regional / Multi-Unit Leadership
Technology / Systems Support
Content Standards
Budget Management
Compliance, Assurance & Accreditation
Interdepartmental Collaboration
Emergency Management
Counseling & Guidance
Performance Management
Student Development
Student Affairs
Working With At-Risk Students
Decision Making
Conflict Resolution
Communication
Computer Skills
Behaviors
Dedicated : Devoted to a task or purpose with loyalty or integrity
Leader : Inspires teammates to follow them
Motivations
Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr