Energy Jobline ZR
Program Manager / Training Lead
Employment Type: Full Time
Department: Project Management
Here at CGS, we are seeking a Program Manger/Training Lead to assist with the design, development, and delivery of training for internal and external audiences for a government client.
CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting‑edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Responsibilities
Review draft Training Plans and collaborate with the transformation readiness team to finalize.
Design, develop, and deliver substantive and role‑based training as defined in the VCF Transformation Training Plan.
Design, develop, and co‑deliver VCF Substantive training for VCF staff on end‑to‑end claims lifecycle processes.
Substantive training includes curriculum and standardized materials related to policies and procedures for claim review, claim administration, quality control, and payment.
The content for these training modules will be provided by VCF subject matter experts. These same experts will co‑deliver the training with the support of this vendor training team.
Design and create user‑friendly, professional quality graphics and communication media for How‑To Guides, website content, and other communications vehicles necessary to inform and educate the public, law firms, and VCF staff about VCF Transformation and the related process and system changes.
In partnership with the VCF team and the system integrator, provide support to staff to ease the transition and ensure a successful rollout of the transformed claim review and operational processes.
Provide support to staff to ensure a successful rollout of the transformed claim review and operational processes. The selected vendor will work with the VCF Transformation Readiness Team to determine the overall training schedule and timeline.
Design and develop myVCF system training using training materials delivered by the myVCF System Integrator.
Design and develop communication materials for internal and external audiences. Support the design and development of internal and external communications as directed by the VCF. This includes development of PowerPoints, handouts, and supporting the planning and execution of focus groups.
Submit for approval by VCF all communications and training materials and track the materials through the approval process to ensure that they are appropriately prioritized and any necessary adjustments are made.
Qualifications
Ability to design and develop a comprehensive training approach, curriculum, and materials, including manuals, tutorials, and e‑learning modules.
Minimum of 5 years’ experience developing training for clients.
Strong leadership skills to manage and guide the training team, coordinate overall schedule and activities with the VCF Transformation Readiness Team Lead, and communicate updates to VCF leadership.
Ability to manage multiple concurrent training workstreams, ensuring quality, on‑time deliverables.
Bachelor’s degree in a relevant field required.
Minimum of 7 years’ experience managing training and communications teams and schedules to achieve successful outcomes.
Experience with Salesforce.
Must have experience using Adobe Captivate for training development.
Ability to obtain a Public Trust clearance.
Must be a United States citizen.
Benefits
We care about our employees. Therefore, we offer a comprehensive benefits package.
Health, Dental, and Vision
Life Insurance
401(k)
Flexible Spending Account (Health, Dependent Care, and Commuter)
Paid Time Off and Observance of State/Federal Holidays
Equal Opportunity Employer Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their , , , , , , , , or status as a protected veteran.
Additional Information We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
#J-18808-Ljbffr
Here at CGS, we are seeking a Program Manger/Training Lead to assist with the design, development, and delivery of training for internal and external audiences for a government client.
CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting‑edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Responsibilities
Review draft Training Plans and collaborate with the transformation readiness team to finalize.
Design, develop, and deliver substantive and role‑based training as defined in the VCF Transformation Training Plan.
Design, develop, and co‑deliver VCF Substantive training for VCF staff on end‑to‑end claims lifecycle processes.
Substantive training includes curriculum and standardized materials related to policies and procedures for claim review, claim administration, quality control, and payment.
The content for these training modules will be provided by VCF subject matter experts. These same experts will co‑deliver the training with the support of this vendor training team.
Design and create user‑friendly, professional quality graphics and communication media for How‑To Guides, website content, and other communications vehicles necessary to inform and educate the public, law firms, and VCF staff about VCF Transformation and the related process and system changes.
In partnership with the VCF team and the system integrator, provide support to staff to ease the transition and ensure a successful rollout of the transformed claim review and operational processes.
Provide support to staff to ensure a successful rollout of the transformed claim review and operational processes. The selected vendor will work with the VCF Transformation Readiness Team to determine the overall training schedule and timeline.
Design and develop myVCF system training using training materials delivered by the myVCF System Integrator.
Design and develop communication materials for internal and external audiences. Support the design and development of internal and external communications as directed by the VCF. This includes development of PowerPoints, handouts, and supporting the planning and execution of focus groups.
Submit for approval by VCF all communications and training materials and track the materials through the approval process to ensure that they are appropriately prioritized and any necessary adjustments are made.
Qualifications
Ability to design and develop a comprehensive training approach, curriculum, and materials, including manuals, tutorials, and e‑learning modules.
Minimum of 5 years’ experience developing training for clients.
Strong leadership skills to manage and guide the training team, coordinate overall schedule and activities with the VCF Transformation Readiness Team Lead, and communicate updates to VCF leadership.
Ability to manage multiple concurrent training workstreams, ensuring quality, on‑time deliverables.
Bachelor’s degree in a relevant field required.
Minimum of 7 years’ experience managing training and communications teams and schedules to achieve successful outcomes.
Experience with Salesforce.
Must have experience using Adobe Captivate for training development.
Ability to obtain a Public Trust clearance.
Must be a United States citizen.
Benefits
We care about our employees. Therefore, we offer a comprehensive benefits package.
Health, Dental, and Vision
Life Insurance
401(k)
Flexible Spending Account (Health, Dependent Care, and Commuter)
Paid Time Off and Observance of State/Federal Holidays
Equal Opportunity Employer Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their , , , , , , , , or status as a protected veteran.
Additional Information We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
#J-18808-Ljbffr