Universal Music Group
Special Projects Manager
Universal Music Group, Los Angeles, California, United States, 90079
We are UMG, the Universal Music Group. We are the worlds leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
How We LEAD
The UMLE Special Projects Manager will provide support to the Artist Royalties and UMLE label teams. The manager will serve as the point person for the UMLE label as it relates to royalties and will play a vital role in building strong relationships with clients and service their needs. This position is responsible for handling external client inquiries, internal label inquiries and assist in processing royalties. This role requires excellent client communication skills and a good understanding of royalty accounting. How Youll CREATE Handle high?profile clients as the primary royalty point?of?contact Assist clients with statement retrieval and inquiries from the royalty portal Assist clients with portal access and new vendor creation Liaise with internal teams (i.e. Finance, Business Affairs, Royalties, Global Client Services, etc.) to assist with analysis, gathering information, inquiries and royalty processing Assist the royalty department with completing royalty tasks to expedite the royalty process
Bring Your VIBE
Proven experience in artist royalties with a strong understanding of artist contracts, music rights and royalty structures (at least 2 years preferred) Customer service experience is beneficial (experience with Zendesk a plus) Must be able to speak, write and read fluently in Spanish Proficient in Microsoft Excel is required Familiarity with financial management software (SAP) is a plus Strong analytical, problem?solving and time?management skills are a must Bachelors degree in related field preferred (or equivalent experience) Ability to work independently and collaboratively in cross?functional teams in a fast?paced environment
Perks Playlist
Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit Comprehensive medical, dental, vision, and FSA options, as well as:
100% coverage for out?patient mental health services Well?being reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year) A lifetime fertility support allowance of $30,000 to plan participants Student Loan Repayment Assistance and Tuition Reimbursement 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
Variety of ways to prioritize much?needed time away from work including: Flexible Paid Time Off (PTO) for exempt employees 3?weeks PTO for non?exempt employees 2?weeks paid Winter Break 10 Company Holidays (including Juneteenth and Well?being Day) Summer Fridays (between Memorial Day and Labor Day) Generous paid parental leave for every type of parent
Disclaimer
This job description only provides an overview of job responsibilities that are subject to change. Equal Opportunity Employer
Universal Music Group is an Equal Opportunity Employer. We are an E?Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah. For more information, please click on the following links: E?Verify Participation Poster (English / Spanish) | E?Verify Right to Work Poster (English / Spanish). Salary Range: $50,000 - $90,000. The actual base salary offered depends on a variety of factors, including qualifications, experience, skills, education, and location. #J-18808-Ljbffr
The UMLE Special Projects Manager will provide support to the Artist Royalties and UMLE label teams. The manager will serve as the point person for the UMLE label as it relates to royalties and will play a vital role in building strong relationships with clients and service their needs. This position is responsible for handling external client inquiries, internal label inquiries and assist in processing royalties. This role requires excellent client communication skills and a good understanding of royalty accounting. How Youll CREATE Handle high?profile clients as the primary royalty point?of?contact Assist clients with statement retrieval and inquiries from the royalty portal Assist clients with portal access and new vendor creation Liaise with internal teams (i.e. Finance, Business Affairs, Royalties, Global Client Services, etc.) to assist with analysis, gathering information, inquiries and royalty processing Assist the royalty department with completing royalty tasks to expedite the royalty process
Bring Your VIBE
Proven experience in artist royalties with a strong understanding of artist contracts, music rights and royalty structures (at least 2 years preferred) Customer service experience is beneficial (experience with Zendesk a plus) Must be able to speak, write and read fluently in Spanish Proficient in Microsoft Excel is required Familiarity with financial management software (SAP) is a plus Strong analytical, problem?solving and time?management skills are a must Bachelors degree in related field preferred (or equivalent experience) Ability to work independently and collaboratively in cross?functional teams in a fast?paced environment
Perks Playlist
Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit Comprehensive medical, dental, vision, and FSA options, as well as:
100% coverage for out?patient mental health services Well?being reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year) A lifetime fertility support allowance of $30,000 to plan participants Student Loan Repayment Assistance and Tuition Reimbursement 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
Variety of ways to prioritize much?needed time away from work including: Flexible Paid Time Off (PTO) for exempt employees 3?weeks PTO for non?exempt employees 2?weeks paid Winter Break 10 Company Holidays (including Juneteenth and Well?being Day) Summer Fridays (between Memorial Day and Labor Day) Generous paid parental leave for every type of parent
Disclaimer
This job description only provides an overview of job responsibilities that are subject to change. Equal Opportunity Employer
Universal Music Group is an Equal Opportunity Employer. We are an E?Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah. For more information, please click on the following links: E?Verify Participation Poster (English / Spanish) | E?Verify Right to Work Poster (English / Spanish). Salary Range: $50,000 - $90,000. The actual base salary offered depends on a variety of factors, including qualifications, experience, skills, education, and location. #J-18808-Ljbffr