Boys and Girls Clubs of Boston
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Position Summary Major responsibility is to assist in the registration and renewal of all clubhouse members. Also serves as an important public relations function by meeting/greeting all who enter or telephone the club and provide information about the clubhouse and its programs.
Essential Duties and Responsibilities
Assist in membership registration and renewals processes as directed by the Membership Director. Ensure this information is properly stored in the membership database. Ensure individual member paper‑based materials are stored in a secure location.
Notify Membership Director when membership is due to expire and perform appropriate outreach to insure renewal.
Ensure that all members entering the building are signing in and that attendance information is properly stored in the membership database.
Provide accurate and up-to-date program, activity and event information for all persons inquiring at the membership desk, on the Parent Bulletin Board, and over the telephone.
Assist Director with new member/parent orientation sessions. Ensure parents receive BGCB’s Parent Handbook/Guidelines.
Assist in the monitoring of traffic in the lobby area and prevent loitering of club members. Assist in the supervision and discipline of members in the lobby area as well as throughout the clubhouse as deemed appropriate.
Receive and transfer all in‑coming telephone calls to the club; take accurate messages when necessary.
Secure, maintain and maintain materials, equipment and other resources belonging to the program area(s). Maintain a safe and clean program area.
Participate in individual and group supervision sessions; participate in professional development opportunities as appropriate.
Assessing our impact is critical to our work. All staff is expected to participate in various evaluation efforts throughout each program year, including the annual member survey.
Travel between sites and to activities as needed.
Other related duties as specified by the Director.
General BGCB Expectations
Teaching youth/teens the importance of living an active, healthy lifestyle is a BGCB priority. All staff is expected to model healthy behavior while working with our members.
BGCB values creating child‑friendly environments, where youth/teens of all abilities can be successful and participate. Employees should embrace inclusion of all members, regardless of disability or developmental challenge.
Building the capacity of staff is central. The organization encourages and requires participation in annual professional development opportunities.
Every staff member shares responsibility for ensuring BGCB is, and remains, an environment free of sexual, physical, or emotional abuse.
Position Requirements
High school diploma or GED required. Bachelor’s degree preferred.
Direct experience in customer service and/or reception, with computers, and data management required.
Strong interpersonal and communication skills required.
MS Office and web competency preferred.
Must be or become CPR/FA certified.
Ability to work with youth and families from a variety of backgrounds.
Ability to work independently and as part of a team.
Flexibility to work clubhouse hours especially as seasons and service needs change.
Seniority Level Entry level
Employment type Part‑time
Job function Other
Industries Non‑profit Organizations
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Position Summary Major responsibility is to assist in the registration and renewal of all clubhouse members. Also serves as an important public relations function by meeting/greeting all who enter or telephone the club and provide information about the clubhouse and its programs.
Essential Duties and Responsibilities
Assist in membership registration and renewals processes as directed by the Membership Director. Ensure this information is properly stored in the membership database. Ensure individual member paper‑based materials are stored in a secure location.
Notify Membership Director when membership is due to expire and perform appropriate outreach to insure renewal.
Ensure that all members entering the building are signing in and that attendance information is properly stored in the membership database.
Provide accurate and up-to-date program, activity and event information for all persons inquiring at the membership desk, on the Parent Bulletin Board, and over the telephone.
Assist Director with new member/parent orientation sessions. Ensure parents receive BGCB’s Parent Handbook/Guidelines.
Assist in the monitoring of traffic in the lobby area and prevent loitering of club members. Assist in the supervision and discipline of members in the lobby area as well as throughout the clubhouse as deemed appropriate.
Receive and transfer all in‑coming telephone calls to the club; take accurate messages when necessary.
Secure, maintain and maintain materials, equipment and other resources belonging to the program area(s). Maintain a safe and clean program area.
Participate in individual and group supervision sessions; participate in professional development opportunities as appropriate.
Assessing our impact is critical to our work. All staff is expected to participate in various evaluation efforts throughout each program year, including the annual member survey.
Travel between sites and to activities as needed.
Other related duties as specified by the Director.
General BGCB Expectations
Teaching youth/teens the importance of living an active, healthy lifestyle is a BGCB priority. All staff is expected to model healthy behavior while working with our members.
BGCB values creating child‑friendly environments, where youth/teens of all abilities can be successful and participate. Employees should embrace inclusion of all members, regardless of disability or developmental challenge.
Building the capacity of staff is central. The organization encourages and requires participation in annual professional development opportunities.
Every staff member shares responsibility for ensuring BGCB is, and remains, an environment free of sexual, physical, or emotional abuse.
Position Requirements
High school diploma or GED required. Bachelor’s degree preferred.
Direct experience in customer service and/or reception, with computers, and data management required.
Strong interpersonal and communication skills required.
MS Office and web competency preferred.
Must be or become CPR/FA certified.
Ability to work with youth and families from a variety of backgrounds.
Ability to work independently and as part of a team.
Flexibility to work clubhouse hours especially as seasons and service needs change.
Seniority Level Entry level
Employment type Part‑time
Job function Other
Industries Non‑profit Organizations
Referrals increase your chances of interviewing at Boys and Girls Clubs of Boston by 2x
Get notified about new Membership Assistant jobs in
Boston, MA .
Coordinator of Membership and Operations Assistant Town Administrator for Operations Brookline, MA $95,625 - $108,195 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr