Wilcox + Flegel Oil Co.
Accounts Receivable Supervisor
Wilcox + Flegel Oil Co., Longview, Washington, United States, 98632
Overview
We are seeking a detailed Credit Supervisor to join our amazing finance department at Wilcox + Flegel. This role is crucial in supporting the accounts receivable team. If you have a strong attention to detail, excellent organizational skills, and a passion for working with numbers, we would love to hear from you. Benefits
Medical, Dental, Vision, RX, Optional FSA Optional Medical Waive Bonus Company paid Life Insurance, Short Term & Long Term Disability, and AD&D 401(k) with a generous company match 120 Hours Paid Vacation Time 7 Paid Holidays Working Holiday Pay Volunteer Employee Program Employee Fuel Discount Account Profit Sharing Program Wellness Program Incentives Recognition & Reward Program Team Member Referral Bonus Additional PTO - Bereavement and Jury Duty Position Summary
As the Credit Supervisor you will oversee our company’s lending process, from evaluating clients’ creditworthiness to approving or rejecting loan requests. Responsibilities include creating credit scoring models, setting loan terms, and determining interest rates. You will help minimize bad debts and increase revenues from loans. You will oversee the collection of all company receivables and ensure payments are reconciled in a timely manner. This role is responsible for minimizing the company’s financial losses and tracking performance by reporting key metrics and data analysis of Accounts Receivable (AR). Through research, review, and implementation of industry best practices, the Credit Supervisor works to reduce overall delinquency and nonpayment of debts. You will work with customers to establish payment arrangements, authorize payment extensions, perform AR write-offs and adjustments, and ensure debts are recovered while partnering with other departments to facilitate problem resolution and customer satisfaction. Lead by example to achieve measurable goals while providing extraordinary customer service. You will be the Administrator for our Online Payment Portal used by our plant locations and Service Team. The Credit Supervisor helps establish payment processes and ensures PCI compliance and conformity with payment card surcharging rules. You will model our Core Values consistently. Essential Position Functions and Responsibilities
Researches and evaluates clients’ creditworthiness. Creates credit scoring models to predict risks. Develops and standardizes written policy documentation related to the credit and customer setup process. Interfaces with the sales organization to communicate credit decisions and ensure timely review of new customers. Plans and organizes activities of the credit/customer setup team to ensure file reviews are completed timely and accurately. Initiates process improvements and quality reviews to simplify and improve productivity. Approves or rejects loan requests based on credibility and potential revenues and losses. Calculates and sets interest rates. Negotiates loan terms with clients. Maintains records of loan applications. Maintains the organizational structure of the department to meet objectives and goals. Follows up with clients to manage debt settlements and loan renewals. Ensures all lending procedures comply with regulations. Develops, reviews, and updates the company’s credit policies. Identifies process improvement opportunities and thinks out of the box. Reviews customer accounts and buying patterns to advise on credit worthiness and ongoing credit exposure and risk tolerance. Monitors and negotiates the collection of overdue accounts and aging balances; designs process improvements to increase cash flow and reduce receivables. Oversees month-end statements and electronic billing, meets targets, and ensures accuracy and efficiency. Conducts weekly team meetings, gathers feedback, and identifies solutions for department success. Assesses performance metrics and sets clear team and individual goals for Credit Specialists. Communicates clearly and professionally, recognizes high performance, and provides coaching opportunities. Collaborates with other departments to implement processes that promote customer satisfaction and business growth. Reports to Finance Director and documents all accounts needing write-offs or concessions to reconcile balances. Provides detailed reporting and data analysis on AR trends to leadership. Critical Core Competencies and Skills
Hands-on experience with accounting software (DM2-Sage, Adaptive). Solid understanding of lending procedures. Negotiation skills. High degree of honesty, ethics and integrity with confidential information. Vast understanding of credit reporting agencies (D&B / Equifax). Ability to learn quickly and adapt to changing environments; agile, flexible, and resilient. Coaching, mentoring, and development skills. Ability to interact effectively with all organizational levels. Integrity and leadership qualities. Strong ability to manage and lead people and develop collaborative relationships. Excellent analytical and financial modeling skills. Excellent interpersonal, verbal, and written communication skills. Highly organized with strong multi-tasking abilities. Capability to assess competing demands and determine appropriate direction. Minimum Education and Experience
Proven work experience as a Credit Supervisor, Credit Analyst, or similar role. Preferred Education and Experience
BSc in Accounting, Economics, Banking and Finance or relevant field. Licenses, Certifications and/or Registrations
NA Equipment and Software Requirements
Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Position Location/Working Conditions/Equipment
Office Environment Physical Requirements
Typically sitting at desk Repetitive wrist, hand, or finger movement Occasional lifting (25 lbs.)
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We are seeking a detailed Credit Supervisor to join our amazing finance department at Wilcox + Flegel. This role is crucial in supporting the accounts receivable team. If you have a strong attention to detail, excellent organizational skills, and a passion for working with numbers, we would love to hear from you. Benefits
Medical, Dental, Vision, RX, Optional FSA Optional Medical Waive Bonus Company paid Life Insurance, Short Term & Long Term Disability, and AD&D 401(k) with a generous company match 120 Hours Paid Vacation Time 7 Paid Holidays Working Holiday Pay Volunteer Employee Program Employee Fuel Discount Account Profit Sharing Program Wellness Program Incentives Recognition & Reward Program Team Member Referral Bonus Additional PTO - Bereavement and Jury Duty Position Summary
As the Credit Supervisor you will oversee our company’s lending process, from evaluating clients’ creditworthiness to approving or rejecting loan requests. Responsibilities include creating credit scoring models, setting loan terms, and determining interest rates. You will help minimize bad debts and increase revenues from loans. You will oversee the collection of all company receivables and ensure payments are reconciled in a timely manner. This role is responsible for minimizing the company’s financial losses and tracking performance by reporting key metrics and data analysis of Accounts Receivable (AR). Through research, review, and implementation of industry best practices, the Credit Supervisor works to reduce overall delinquency and nonpayment of debts. You will work with customers to establish payment arrangements, authorize payment extensions, perform AR write-offs and adjustments, and ensure debts are recovered while partnering with other departments to facilitate problem resolution and customer satisfaction. Lead by example to achieve measurable goals while providing extraordinary customer service. You will be the Administrator for our Online Payment Portal used by our plant locations and Service Team. The Credit Supervisor helps establish payment processes and ensures PCI compliance and conformity with payment card surcharging rules. You will model our Core Values consistently. Essential Position Functions and Responsibilities
Researches and evaluates clients’ creditworthiness. Creates credit scoring models to predict risks. Develops and standardizes written policy documentation related to the credit and customer setup process. Interfaces with the sales organization to communicate credit decisions and ensure timely review of new customers. Plans and organizes activities of the credit/customer setup team to ensure file reviews are completed timely and accurately. Initiates process improvements and quality reviews to simplify and improve productivity. Approves or rejects loan requests based on credibility and potential revenues and losses. Calculates and sets interest rates. Negotiates loan terms with clients. Maintains records of loan applications. Maintains the organizational structure of the department to meet objectives and goals. Follows up with clients to manage debt settlements and loan renewals. Ensures all lending procedures comply with regulations. Develops, reviews, and updates the company’s credit policies. Identifies process improvement opportunities and thinks out of the box. Reviews customer accounts and buying patterns to advise on credit worthiness and ongoing credit exposure and risk tolerance. Monitors and negotiates the collection of overdue accounts and aging balances; designs process improvements to increase cash flow and reduce receivables. Oversees month-end statements and electronic billing, meets targets, and ensures accuracy and efficiency. Conducts weekly team meetings, gathers feedback, and identifies solutions for department success. Assesses performance metrics and sets clear team and individual goals for Credit Specialists. Communicates clearly and professionally, recognizes high performance, and provides coaching opportunities. Collaborates with other departments to implement processes that promote customer satisfaction and business growth. Reports to Finance Director and documents all accounts needing write-offs or concessions to reconcile balances. Provides detailed reporting and data analysis on AR trends to leadership. Critical Core Competencies and Skills
Hands-on experience with accounting software (DM2-Sage, Adaptive). Solid understanding of lending procedures. Negotiation skills. High degree of honesty, ethics and integrity with confidential information. Vast understanding of credit reporting agencies (D&B / Equifax). Ability to learn quickly and adapt to changing environments; agile, flexible, and resilient. Coaching, mentoring, and development skills. Ability to interact effectively with all organizational levels. Integrity and leadership qualities. Strong ability to manage and lead people and develop collaborative relationships. Excellent analytical and financial modeling skills. Excellent interpersonal, verbal, and written communication skills. Highly organized with strong multi-tasking abilities. Capability to assess competing demands and determine appropriate direction. Minimum Education and Experience
Proven work experience as a Credit Supervisor, Credit Analyst, or similar role. Preferred Education and Experience
BSc in Accounting, Economics, Banking and Finance or relevant field. Licenses, Certifications and/or Registrations
NA Equipment and Software Requirements
Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Position Location/Working Conditions/Equipment
Office Environment Physical Requirements
Typically sitting at desk Repetitive wrist, hand, or finger movement Occasional lifting (25 lbs.)
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