Hyatt Place/ Hyatt House Tampa Downtown
Business Travel Sales Manager
Hyatt Place/ Hyatt House Tampa Downtown, Tampa, Florida, us, 33646
JOB SUMMARY
The Business Travel Sales Manager is responsible for growing business in the corporate and local negotiated segments. This individual will continue to further penetrate existing accounts as well as procure new business for their assigned hotel(s). The Business Travel Sales Manager is also responsible for meeting assigned monthly sales goals.
MINIMUM REQUIREMENTS Education
College degree or High School Diploma with related experience
Experience
Previous hotel sales management experience
Skills and Knowledge The individual must possess the following knowledge, skills and abilities to be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Must be able to read, write, and understand English
Excellent verbal and written communication skills including leading and participating in formal presentations
Advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales
Strong organizational skills with the ability to handle multiple tasks in a fast‑paced environment
Strong computer skills. Microsoft Office, Delphi, other programs as it pertains to this position
Experience with Travel Click business intelligence products
Experience reading and understanding STR reports
Experience with multiple brands (Hyatt, Hilton, Marriott) and brand specific sales systems
Ability to work as part of a team
Strong desire to deliver high quality customer service
Detail oriented and organized as it pertains to accuracy and efficiency
Good personnel and management and organizational skills
JOB DUTIES
Responsible for meeting or exceeding revenue goals in the Business Travel market segment(s) for hotel.
Responsible for the on-line RFP Management processes as applicable to brand or third‑party source, for securing new accounts within the Business Travel market segment(s) for hotel.
Assist with the completion of required reports for hotel in a timely manner
Effectively communicate with Director of Revenue and/or Director of Sales to review opportunities that impact revenue goals
Conduct weekly sales calls to existing and new accounts, as well as uncover new business in assigned market segment(s)
Conduct site inspections, escort client visits, actively entertain, and personally interact with customers, as appropriate for transient travel development.
Travel locally to conduct outside calls, promote hotel
Attend tradeshows representing hotel as required
Generate leads and new business through internet searches, telephone and email solicitations, mailings, referrals, networking, trade shows, professional and community organizations, sales, blitzes, etc.
Maintain relationship with brand’s national sales office (where applicable)
Arrange site inspections for new accounts
Respond to all sales inquiries within 24 business hours
Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
Responsible for negotiating volume account contracts and the implementation and set up as required
Analyze historical, current and future hotel/market trends and develop strategies to maximize occupancy and average rate of assigned hotels through creative and selective selling
Remain current on new competition, changes in the market
Assist in the development of the annual budget and quarterly owner reviews
Participate in management meetings to discuss budget, forecast and rate
Attend a minimum of one revenue strategy call per month
Participate in yearly creation of BT budget
Assist with the completion of marketing and owner presentations
Partner with operations team of assigned hotels to coordinate customer specifications, effectively respond to customer issues and comments to ensure customer satisfaction
Provide a weekly sales activity recap to property GM and DOS - This may also require the information being entered in the property sales system, as requested
Completion of weekly/monthly sales activity goals provided by each property
Adjust work schedule as needed to meet the business demands, which may include hours in early morning, evening and/or weekend hours
Other duties as assigned
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MINIMUM REQUIREMENTS Education
College degree or High School Diploma with related experience
Experience
Previous hotel sales management experience
Skills and Knowledge The individual must possess the following knowledge, skills and abilities to be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Must be able to read, write, and understand English
Excellent verbal and written communication skills including leading and participating in formal presentations
Advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales
Strong organizational skills with the ability to handle multiple tasks in a fast‑paced environment
Strong computer skills. Microsoft Office, Delphi, other programs as it pertains to this position
Experience with Travel Click business intelligence products
Experience reading and understanding STR reports
Experience with multiple brands (Hyatt, Hilton, Marriott) and brand specific sales systems
Ability to work as part of a team
Strong desire to deliver high quality customer service
Detail oriented and organized as it pertains to accuracy and efficiency
Good personnel and management and organizational skills
JOB DUTIES
Responsible for meeting or exceeding revenue goals in the Business Travel market segment(s) for hotel.
Responsible for the on-line RFP Management processes as applicable to brand or third‑party source, for securing new accounts within the Business Travel market segment(s) for hotel.
Assist with the completion of required reports for hotel in a timely manner
Effectively communicate with Director of Revenue and/or Director of Sales to review opportunities that impact revenue goals
Conduct weekly sales calls to existing and new accounts, as well as uncover new business in assigned market segment(s)
Conduct site inspections, escort client visits, actively entertain, and personally interact with customers, as appropriate for transient travel development.
Travel locally to conduct outside calls, promote hotel
Attend tradeshows representing hotel as required
Generate leads and new business through internet searches, telephone and email solicitations, mailings, referrals, networking, trade shows, professional and community organizations, sales, blitzes, etc.
Maintain relationship with brand’s national sales office (where applicable)
Arrange site inspections for new accounts
Respond to all sales inquiries within 24 business hours
Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
Responsible for negotiating volume account contracts and the implementation and set up as required
Analyze historical, current and future hotel/market trends and develop strategies to maximize occupancy and average rate of assigned hotels through creative and selective selling
Remain current on new competition, changes in the market
Assist in the development of the annual budget and quarterly owner reviews
Participate in management meetings to discuss budget, forecast and rate
Attend a minimum of one revenue strategy call per month
Participate in yearly creation of BT budget
Assist with the completion of marketing and owner presentations
Partner with operations team of assigned hotels to coordinate customer specifications, effectively respond to customer issues and comments to ensure customer satisfaction
Provide a weekly sales activity recap to property GM and DOS - This may also require the information being entered in the property sales system, as requested
Completion of weekly/monthly sales activity goals provided by each property
Adjust work schedule as needed to meet the business demands, which may include hours in early morning, evening and/or weekend hours
Other duties as assigned
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