Pyramid Global Hospitality
Taskforce Spa Director (Location TBD)
Pyramid Global Hospitality, Boston, Massachusetts, us, 02298
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans and paid time off, as well as unique perks such as on‑site wellness programs, local discounts and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About Our Property Pyramid Global Hospitality ("Pyramid") is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 230 hotels, resorts and conference centres, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston and London. Additional information about Pyramid can be found at www.pyramidglobal.com. In 2021, Pyramid and Benchmark Resorts and Hotels merged to add an additional 59 managed or asset‑managed resorts and over 10 000 additional team members. The two companies share the same company culture, values and philosophies. We are growing and opportunities abound! What really sets Pyramid apart from our competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results. There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people‑centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our owners, associates, customers and the communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.
Job Summary 275005 – Recreation/ Spa Director
What You Will Have An Opportunity To Do As a
Taskforce Spa Director , you will oversee all aspects of the spa and wellness experience—creating a sanctuary where guests can relax, rejuvenate and reconnect. You will lead a talented team of spa professionals in delivering exceptional service, maximizing profitability and upholding the highest standards of luxury and wellness within the resort/hotel. The Spa Director is responsible for strategic planning, budgeting, marketing initiatives and daily operations of the spa, salon and fitness areas. This includes recruiting and developing team members, managing treatment programmes, retail operations and ensuring compliance with all safety, sanitation and service standards. You will work closely with other department heads to drive an integrated guest experience and support the property’s overall success.
What are we looking for?
Greeting clients as they enter the Spa
Providing clients with tours and information related to the Facility and its features.
Assist guests in preparing for their treatments
Coordinate with the therapists to provide timely services
Assisting guests with booking treatments, either by phone or in person, and recording the transactions in the appropriate area.
Thoroughly understand and adhere to proper credit, check cashing and cash handling policies and procedures.
Maintain up‑to‑date knowledge of Spa services, products and procedures
Develop and train the Spa Attendant team
Reporting any accidents or injuries to the Security Department.
Monitors the spa and fitness room for cleanliness and safety, and provides direction or instruction when appropriate.
Someone with previous experience working in a luxury Spa environment
Someone with an engaging and welcoming personality
Someone with a strong attention to detail
Someone who can work under pressure in a fast‑paced environment
Someone with a passion for creating an exceptional experience for all guests
Someone with excellent communication skills
Someone who can frequently bend, push/pull and lift/carry up to 30 lbs. and occasionally lift/carry up to 50 lbs.
Someone with a flexible schedule that allows them to work weekends and holidays.
Temporary employees are not eligible for company‑sponsored benefits and other fringe benefits provided to regular full‑time employees. Temporary roles are designed to address short‑term business needs, and as such, benefits eligibility is limited to what is required by applicable federal, state and local laws. As a temporary employee, you will be classified as a W‑2 employee and not as an independent contractor (1099). All employees are subject to payroll taxes, withholdings and company policies in compliance with labour laws.
Compensation $1,700 / wk
$1,900 / wk
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
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Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans and paid time off, as well as unique perks such as on‑site wellness programs, local discounts and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About Our Property Pyramid Global Hospitality ("Pyramid") is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 230 hotels, resorts and conference centres, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston and London. Additional information about Pyramid can be found at www.pyramidglobal.com. In 2021, Pyramid and Benchmark Resorts and Hotels merged to add an additional 59 managed or asset‑managed resorts and over 10 000 additional team members. The two companies share the same company culture, values and philosophies. We are growing and opportunities abound! What really sets Pyramid apart from our competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results. There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people‑centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our owners, associates, customers and the communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.
Job Summary 275005 – Recreation/ Spa Director
What You Will Have An Opportunity To Do As a
Taskforce Spa Director , you will oversee all aspects of the spa and wellness experience—creating a sanctuary where guests can relax, rejuvenate and reconnect. You will lead a talented team of spa professionals in delivering exceptional service, maximizing profitability and upholding the highest standards of luxury and wellness within the resort/hotel. The Spa Director is responsible for strategic planning, budgeting, marketing initiatives and daily operations of the spa, salon and fitness areas. This includes recruiting and developing team members, managing treatment programmes, retail operations and ensuring compliance with all safety, sanitation and service standards. You will work closely with other department heads to drive an integrated guest experience and support the property’s overall success.
What are we looking for?
Greeting clients as they enter the Spa
Providing clients with tours and information related to the Facility and its features.
Assist guests in preparing for their treatments
Coordinate with the therapists to provide timely services
Assisting guests with booking treatments, either by phone or in person, and recording the transactions in the appropriate area.
Thoroughly understand and adhere to proper credit, check cashing and cash handling policies and procedures.
Maintain up‑to‑date knowledge of Spa services, products and procedures
Develop and train the Spa Attendant team
Reporting any accidents or injuries to the Security Department.
Monitors the spa and fitness room for cleanliness and safety, and provides direction or instruction when appropriate.
Someone with previous experience working in a luxury Spa environment
Someone with an engaging and welcoming personality
Someone with a strong attention to detail
Someone who can work under pressure in a fast‑paced environment
Someone with a passion for creating an exceptional experience for all guests
Someone with excellent communication skills
Someone who can frequently bend, push/pull and lift/carry up to 30 lbs. and occasionally lift/carry up to 50 lbs.
Someone with a flexible schedule that allows them to work weekends and holidays.
Temporary employees are not eligible for company‑sponsored benefits and other fringe benefits provided to regular full‑time employees. Temporary roles are designed to address short‑term business needs, and as such, benefits eligibility is limited to what is required by applicable federal, state and local laws. As a temporary employee, you will be classified as a W‑2 employee and not as an independent contractor (1099). All employees are subject to payroll taxes, withholdings and company policies in compliance with labour laws.
Compensation $1,700 / wk
$1,900 / wk
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
#J-18808-Ljbffr