Trident Consulting
YOUR ROLE
As the
Program Director , you will lead the strategic planning, governance, and execution of a nationwide deployment of
Manhattan WMS and Order Management Systems
(OMS) across 50+ CEVA-operated warehouse sites over the next 3 to 7 years. You will be accountable for building and managing cross‑functional teams, ensuring successful integration with customer IT systems, delivering site‑level execution, and maintaining stakeholder engagement throughout the program lifecycle.
This high‑visibility role requires strong leadership, technical fluency with Manhattan products, and deep experience in 3PL logistics and warehouse operations.
WHAT YOU WILL DO Program Leadership & Governance
Establish and lead a centralized Program Management Team to drive project execution and standardization across deployments.
Develop and manage a multi‑year program roadmap, delivery milestones, KPIs, and escalation protocols.
Align program goals with CEVA’s business strategy and customer requirements.
Manhattan WMS/OMS System Deployment
Lead the end‑to‑end implementation of Manhattan WMS/OMS solutions, ensuring successful go‑lives across all targeted warehouse operations.
Oversee system configuration, data migration, and functional integration with customer systems (ERP, TMS, EDI, etc.).
Partner with solution architects, developers, and integration teams to ensure scalable, repeatable deployments.
Customer & Stakeholder Engagement
Act as the executive sponsor and primary escalation point for customer IT and operations leaders during each deployment.
Drive communication, transparency, and alignment across all internal stakeholders and external partners.
Conduct regular steering committee reviews, status reporting, and executive briefings.
Operational Excellence & Standardization
Ensure site readiness, SOP alignment, and staff preparedness at each warehouse location.
Work closely with site leaders, super users, process engineers, and training teams to develop documentation and ensure change adoption.
Drive continuous improvement across waves by applying lessons learned and enhancing the deployment model.
Financial Oversight & Resource Planning
Manage program budgets and staffing models.
Ensure financial goals are achieved without compromising quality or customer satisfaction.
Oversee resource allocation across functional workstreams (deployment, training, integration, support).
WHAT WE ARE LOOKING FOR Education & Experience
Bachelor’s degree in Business, Information Systems, Supply Chain, or related field; MBA preferred.
Minimum
10+ years of experience
in logistics, supply chain, or IT program management roles.
5+ years of experience deploying Manhattan and Associates (strong preference for Manhattan Active experience) WMS, OMS, and related products (e.g., SCI, TMS, Slotting Optimization) .
Proven track record delivering large‑scale, multi‑site WMS rollouts in a 3PL or contract logistics environment.
Skills & Competencies
Deep understanding of
Manhattan Active
and/or legacy WMS and OMS product suites.
Strong technical understanding of system integrations (API, EDI, middleware).
Exceptional project/program management skills, including waterfall and agile methodologies.
Ability to lead large cross‑functional teams, vendors, and external consultants.
Strong financial acumen and experience managing multi‑million‑dollar budgets.
Excellent interpersonal, communication, and executive stakeholder management skills.
Leadership & Problem‑Solving
Strategic thinker and hands‑on problem solver with a passion for operational excellence.
Comfortable navigating ambiguity and managing change at scale.
Inspiring team leader with a collaborative, people‑first approach.
About Trident: Trident Consulting is an award‑winning IT/engineering staffing company founded in 2005 and headquartered in San Ramon, CA. We specialize in placing high‑quality vetted technology and engineering professionals in contract and full‑time roles. Trident's commitment is to deliver the best and brightest individuals in the industry for our clients' toughest requirements.
Some of our recent awards include: 2022, 2021, 2020 Inc. 5000 fastest‑growing private companies in America 2022, 2021 SF Business Times 100 fastest‑growing private companies in Bay Area.
#J-18808-Ljbffr
Program Director , you will lead the strategic planning, governance, and execution of a nationwide deployment of
Manhattan WMS and Order Management Systems
(OMS) across 50+ CEVA-operated warehouse sites over the next 3 to 7 years. You will be accountable for building and managing cross‑functional teams, ensuring successful integration with customer IT systems, delivering site‑level execution, and maintaining stakeholder engagement throughout the program lifecycle.
This high‑visibility role requires strong leadership, technical fluency with Manhattan products, and deep experience in 3PL logistics and warehouse operations.
WHAT YOU WILL DO Program Leadership & Governance
Establish and lead a centralized Program Management Team to drive project execution and standardization across deployments.
Develop and manage a multi‑year program roadmap, delivery milestones, KPIs, and escalation protocols.
Align program goals with CEVA’s business strategy and customer requirements.
Manhattan WMS/OMS System Deployment
Lead the end‑to‑end implementation of Manhattan WMS/OMS solutions, ensuring successful go‑lives across all targeted warehouse operations.
Oversee system configuration, data migration, and functional integration with customer systems (ERP, TMS, EDI, etc.).
Partner with solution architects, developers, and integration teams to ensure scalable, repeatable deployments.
Customer & Stakeholder Engagement
Act as the executive sponsor and primary escalation point for customer IT and operations leaders during each deployment.
Drive communication, transparency, and alignment across all internal stakeholders and external partners.
Conduct regular steering committee reviews, status reporting, and executive briefings.
Operational Excellence & Standardization
Ensure site readiness, SOP alignment, and staff preparedness at each warehouse location.
Work closely with site leaders, super users, process engineers, and training teams to develop documentation and ensure change adoption.
Drive continuous improvement across waves by applying lessons learned and enhancing the deployment model.
Financial Oversight & Resource Planning
Manage program budgets and staffing models.
Ensure financial goals are achieved without compromising quality or customer satisfaction.
Oversee resource allocation across functional workstreams (deployment, training, integration, support).
WHAT WE ARE LOOKING FOR Education & Experience
Bachelor’s degree in Business, Information Systems, Supply Chain, or related field; MBA preferred.
Minimum
10+ years of experience
in logistics, supply chain, or IT program management roles.
5+ years of experience deploying Manhattan and Associates (strong preference for Manhattan Active experience) WMS, OMS, and related products (e.g., SCI, TMS, Slotting Optimization) .
Proven track record delivering large‑scale, multi‑site WMS rollouts in a 3PL or contract logistics environment.
Skills & Competencies
Deep understanding of
Manhattan Active
and/or legacy WMS and OMS product suites.
Strong technical understanding of system integrations (API, EDI, middleware).
Exceptional project/program management skills, including waterfall and agile methodologies.
Ability to lead large cross‑functional teams, vendors, and external consultants.
Strong financial acumen and experience managing multi‑million‑dollar budgets.
Excellent interpersonal, communication, and executive stakeholder management skills.
Leadership & Problem‑Solving
Strategic thinker and hands‑on problem solver with a passion for operational excellence.
Comfortable navigating ambiguity and managing change at scale.
Inspiring team leader with a collaborative, people‑first approach.
About Trident: Trident Consulting is an award‑winning IT/engineering staffing company founded in 2005 and headquartered in San Ramon, CA. We specialize in placing high‑quality vetted technology and engineering professionals in contract and full‑time roles. Trident's commitment is to deliver the best and brightest individuals in the industry for our clients' toughest requirements.
Some of our recent awards include: 2022, 2021, 2020 Inc. 5000 fastest‑growing private companies in America 2022, 2021 SF Business Times 100 fastest‑growing private companies in Bay Area.
#J-18808-Ljbffr