Salesforce
Director/Senior Director, Product Design - Agentforce Platform
Salesforce, Bellevue, Washington, us, 98009
Director/Senior Director, Product Design - Agentforce Platform
Join to apply for the
Director/Senior Director, Product Design - Agentforce Platform
role at
Salesforce
The Role We’re seeking a
Director / Senior Director
of UX Product Design to lead the vision, strategy, and execution for the Agentforce Development Platform. You’ll define how builders and developers author and evaluate agents — shaping an ecosystem of tooling, frameworks, and experiences that make innovation both accessible and robust. You’ll guide a talented team of designers and collaborate closely with technical product managers, engineering architects, and cross‑cloud partners to deliver unified, intuitive, and elegant experiences for the world’s most powerful agent platform. This is a high‑visibility leadership role at the heart of Salesforce’s AI + Platform strategy.
What You’ll Do
Define and drive the end‑to‑end UX strategy for Agentforce Development, spanning agent authoring, evaluation, SDK/API tooling, and lifecycle management.
Design for authors and builders across the low‑code to pro‑code spectrum, ensuring seamless transitions between declarative tools and developer workflows.
Create experiences that bring consumer‑grade quality to complex enterprise and developer environments.
Partner with Product and Engineering to evolve the evaluation framework and tooling UX — enabling builders to measure, debug, and improve agent performance with transparency and trust.
Drive a unified design system aligned with the Salesforce Lightning Design System (SLDS).
Leadership & Transformation
Build, evolve, mentor, and inspire a high‑performing UX team that thrives in a fast‑moving, innovation‑driven environment.
Drive the organization’s transformation from waterfall to agile, embedding design into every phase of delivery.
Foster a collaborative, feedback‑rich design culture rooted in experimentation and continuous learning.
Collaboration & Influence
Operate effectively in a matrixed organization, aligning across platform, client, run‑time, and evaluation teams.
Partner with technical PMs and engineering architects to translate complex systems into intuitive experiences.
Influence senior leaders on design strategy and customer‑centric product decisions.
Execution & Scale
Apply systems thinking to create scalable design frameworks, patterns, and evaluation flows.
Integrate user research, data, and iterative feedback loops to optimize agent authoring and testing experiences.
Deliver cohesive, end‑to‑end UX spanning agent creation, evaluation, deployment, and refinement.
Required Qualifications
10+ years in UX/Product Design, ideally with 2+ years leading large, multi‑disciplinary design teams.
Proven experience designing for developer and technical personas (SDKs, APIs, CLIs, IDEs, or platform tools).
Success working in matrixed organizations and partnering across design, product, engineering, and executive stakeholders.
Experience with AI authoring, evaluation frameworks, developer tooling, and agent lifecycle design.
Demonstrated success collaborating across backend platform, client, runtime, and evaluation teams to deliver cohesive, integrated solutions across the technology stack.
Exceptional storytelling and influencing skills; able to align diverse teams around a shared vision.
Preferred (Love To Have)
Experience designing consumer‑grade interfaces in enterprise or platform contexts.
Background in enterprise SaaS, AI, or demonstrated ability to lead organizational transformation from waterfall to agile.
Expertise in design systems, accessibility, and design operations at scale.
Passion for empowering builders across the low‑code to pro‑code continuum.
Who You Are You’re a strategic design leader who blends craft with systems thinking. You understand how to design for diverse technical personas — from low‑code builders to pro‑code developers — and how to translate complex agent behaviors and evaluation flows into simple, powerful experiences. You thrive in collaborative, matrixed environments, and believe that great design turns complexity into clarity.
Why Salesforce At Salesforce, design is central to how we innovate. You’ll help define the future of Agentforce — an AI platform that empowers every builder to create, evaluate, and evolve intelligent agents. Join us to shape the future of AI + Data + CRM and help Trailblazers everywhere build smarter, more human experiences.
Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.
Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. The same applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link:
https://www.salesforcebenefits.com/ . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
For Washington‑based roles, the base salary hiring range for this position is $211,500 to $351,800. For California‑based roles, the base salary hiring range for this position is $230,800 to $384,100.
Job Locations and Compensation
Greater Seattle Area: $224,793.00 – $329,696.00
Seattle, WA: $211,500.00 – $384,100.00
Redmond, WA: $139,900.00 – $304,200.00
Bellevue, WA: $180,000.00 – $210,000.00
Other locations: $160,930.00 – $190,303.00
Seniority level Not Applicable
Employment type Full‑time
Job function Product Management and Marketing
Industries
Software Development
IT Services and IT Consulting
Technology, Information and Internet
#J-18808-Ljbffr
Director/Senior Director, Product Design - Agentforce Platform
role at
Salesforce
The Role We’re seeking a
Director / Senior Director
of UX Product Design to lead the vision, strategy, and execution for the Agentforce Development Platform. You’ll define how builders and developers author and evaluate agents — shaping an ecosystem of tooling, frameworks, and experiences that make innovation both accessible and robust. You’ll guide a talented team of designers and collaborate closely with technical product managers, engineering architects, and cross‑cloud partners to deliver unified, intuitive, and elegant experiences for the world’s most powerful agent platform. This is a high‑visibility leadership role at the heart of Salesforce’s AI + Platform strategy.
What You’ll Do
Define and drive the end‑to‑end UX strategy for Agentforce Development, spanning agent authoring, evaluation, SDK/API tooling, and lifecycle management.
Design for authors and builders across the low‑code to pro‑code spectrum, ensuring seamless transitions between declarative tools and developer workflows.
Create experiences that bring consumer‑grade quality to complex enterprise and developer environments.
Partner with Product and Engineering to evolve the evaluation framework and tooling UX — enabling builders to measure, debug, and improve agent performance with transparency and trust.
Drive a unified design system aligned with the Salesforce Lightning Design System (SLDS).
Leadership & Transformation
Build, evolve, mentor, and inspire a high‑performing UX team that thrives in a fast‑moving, innovation‑driven environment.
Drive the organization’s transformation from waterfall to agile, embedding design into every phase of delivery.
Foster a collaborative, feedback‑rich design culture rooted in experimentation and continuous learning.
Collaboration & Influence
Operate effectively in a matrixed organization, aligning across platform, client, run‑time, and evaluation teams.
Partner with technical PMs and engineering architects to translate complex systems into intuitive experiences.
Influence senior leaders on design strategy and customer‑centric product decisions.
Execution & Scale
Apply systems thinking to create scalable design frameworks, patterns, and evaluation flows.
Integrate user research, data, and iterative feedback loops to optimize agent authoring and testing experiences.
Deliver cohesive, end‑to‑end UX spanning agent creation, evaluation, deployment, and refinement.
Required Qualifications
10+ years in UX/Product Design, ideally with 2+ years leading large, multi‑disciplinary design teams.
Proven experience designing for developer and technical personas (SDKs, APIs, CLIs, IDEs, or platform tools).
Success working in matrixed organizations and partnering across design, product, engineering, and executive stakeholders.
Experience with AI authoring, evaluation frameworks, developer tooling, and agent lifecycle design.
Demonstrated success collaborating across backend platform, client, runtime, and evaluation teams to deliver cohesive, integrated solutions across the technology stack.
Exceptional storytelling and influencing skills; able to align diverse teams around a shared vision.
Preferred (Love To Have)
Experience designing consumer‑grade interfaces in enterprise or platform contexts.
Background in enterprise SaaS, AI, or demonstrated ability to lead organizational transformation from waterfall to agile.
Expertise in design systems, accessibility, and design operations at scale.
Passion for empowering builders across the low‑code to pro‑code continuum.
Who You Are You’re a strategic design leader who blends craft with systems thinking. You understand how to design for diverse technical personas — from low‑code builders to pro‑code developers — and how to translate complex agent behaviors and evaluation flows into simple, powerful experiences. You thrive in collaborative, matrixed environments, and believe that great design turns complexity into clarity.
Why Salesforce At Salesforce, design is central to how we innovate. You’ll help define the future of Agentforce — an AI platform that empowers every builder to create, evaluate, and evolve intelligent agents. Join us to shape the future of AI + Data + CRM and help Trailblazers everywhere build smarter, more human experiences.
Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.
Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. The same applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link:
https://www.salesforcebenefits.com/ . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
For Washington‑based roles, the base salary hiring range for this position is $211,500 to $351,800. For California‑based roles, the base salary hiring range for this position is $230,800 to $384,100.
Job Locations and Compensation
Greater Seattle Area: $224,793.00 – $329,696.00
Seattle, WA: $211,500.00 – $384,100.00
Redmond, WA: $139,900.00 – $304,200.00
Bellevue, WA: $180,000.00 – $210,000.00
Other locations: $160,930.00 – $190,303.00
Seniority level Not Applicable
Employment type Full‑time
Job function Product Management and Marketing
Industries
Software Development
IT Services and IT Consulting
Technology, Information and Internet
#J-18808-Ljbffr