Energy Jobline ZR
Job Description
Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.
We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.
Hybrid: Mostly remote with 2 days/week in-office targeted.
Salary: $85,000–$100,000, depending on experience (higher for strong commercial/O&M ops background). Benefits: Health & Dental, PTO, Holidays, Etc.
Position Overview The Service Manager is a hybrid administrative and technical position, responsible for managing residential and emerging commercial solar PV service operations. This role requires strong technical troubleshooting abilities, experience in solar technology, project and customer management skills, and the ability to develop service as a profit center.
Key Responsibilities
Manage 20-30 active service tickets monthly for residential and commercial solar installations, ensuring timely resolution.
Perform remote troubleshooting (inverters, optimizers, battery systems, monitoring dashboards).
Schedule and dispatch service techs; create and maintain technician schedules.
Provide customer communication, including conflict de-escalation and expectation management.
Oversee billing and project tracking; ensure accurate and timely customer invoicing.
Occasionally visit project sites (2-3 times/month, local only).
Coordinate with manufacturers for RMA/warranty processes.
Collaborate on developing and selling O&M (operations and maintenance) service packages, especially for commercial clients.
Maintain thorough documentation of service work.
Use Microsoft Office Suite and solar industry monitoring platforms (e.g., SolarEdge, Enphase, Tesla, SMA).
Ensure high responsiveness: return customer contacts within 24 hours.
Requirements
Technical expertise in solar PV systems, preferably with field installation/troubleshooting background (especially beneficial if moving into operations management).
Understanding of inverters, optimizers, battery and microgrid systems; ability to interpret single line diagrams and NEC compliance.
Strong organizational skills; experience in project or service management.
Experience with customer conflict resolution.
Familiarity with local and industry-specific solar equipment/software.
Ability to develop service offerings and identify profit opportunities in O&M.
Entrepreneurial spirit and interest in department/building business development.
Please Note: Qualified candidates must possess either US Citizenship or a US Green Card to be considered upon submittal.
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
#J-18808-Ljbffr
We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.
Hybrid: Mostly remote with 2 days/week in-office targeted.
Salary: $85,000–$100,000, depending on experience (higher for strong commercial/O&M ops background). Benefits: Health & Dental, PTO, Holidays, Etc.
Position Overview The Service Manager is a hybrid administrative and technical position, responsible for managing residential and emerging commercial solar PV service operations. This role requires strong technical troubleshooting abilities, experience in solar technology, project and customer management skills, and the ability to develop service as a profit center.
Key Responsibilities
Manage 20-30 active service tickets monthly for residential and commercial solar installations, ensuring timely resolution.
Perform remote troubleshooting (inverters, optimizers, battery systems, monitoring dashboards).
Schedule and dispatch service techs; create and maintain technician schedules.
Provide customer communication, including conflict de-escalation and expectation management.
Oversee billing and project tracking; ensure accurate and timely customer invoicing.
Occasionally visit project sites (2-3 times/month, local only).
Coordinate with manufacturers for RMA/warranty processes.
Collaborate on developing and selling O&M (operations and maintenance) service packages, especially for commercial clients.
Maintain thorough documentation of service work.
Use Microsoft Office Suite and solar industry monitoring platforms (e.g., SolarEdge, Enphase, Tesla, SMA).
Ensure high responsiveness: return customer contacts within 24 hours.
Requirements
Technical expertise in solar PV systems, preferably with field installation/troubleshooting background (especially beneficial if moving into operations management).
Understanding of inverters, optimizers, battery and microgrid systems; ability to interpret single line diagrams and NEC compliance.
Strong organizational skills; experience in project or service management.
Experience with customer conflict resolution.
Familiarity with local and industry-specific solar equipment/software.
Ability to develop service offerings and identify profit opportunities in O&M.
Entrepreneurial spirit and interest in department/building business development.
Please Note: Qualified candidates must possess either US Citizenship or a US Green Card to be considered upon submittal.
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
#J-18808-Ljbffr