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Anaplan

Customer Success Business Partner

Anaplan, New York, New York, us, 10261

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Employer Industry: Cloud-Based Business Solutions

Why consider this job opportunity:

Opportunity for career advancement and growth within a leading company in the cloud-based business solutions industry

Strong commitment to diversity, equity, inclusion, and belonging in the workplace

Supportive and collaborative work environment that champions innovation and creativity

The chance to work with high-profile clients, including Fortune 50 companies

Focus on customer success and delivering long-term value to clients

Flexible work arrangements to promote work-life balance

What to Expect (Job Responsibilities):

Act as the trusted strategic advisor and primary contact for enterprise customers throughout the customer lifecycle

Ensure successful adoption and measurable business outcomes for Anaplan solutions across your portfolio

Collaborate with internal teams to align customer success plans with broader account strategies

Identify and manage risks, escalating issues as necessary to champion customer needs

Educate customers on best practices in scenario planning using the Anaplan platform

What is Required (Qualifications):

Proven experience managing enterprise customers with complex solutions in a Customer Success, Solution Consulting, Implementation, or Advisory role

Demonstrated ability to influence and build trust with senior stakeholders

Exceptional communication, interpersonal, and presentation skills

Experience leading cross-functional teams to achieve successful customer outcomes

Strong time management and prioritization skills in a dynamic, high-growth environment

How to Stand Out (Preferred Qualifications):

Experience with SaaS platforms and Enterprise Performance Management (EPM) solutions

Fluency in English and German

Background in Finance, Accounting, Supply Chain, or Management Consulting

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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