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Athelas

Operations Manager, Air Data Migrations

Athelas, Mountain View, California, us, 94039

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Operations Manager, Air Data Migrations

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Athelas .

Base pay range $80,000.00/yr - $120,000.00/yr

About The Role As our Operations Manager, Air Data Migrations, you will own the end‑to‑end process of migrating customer data from legacy EMRs into Athelas Air. You’ll blend deep technical know‑how with strong program management and customer‑facing skills, ensuring data integrity, timely delivery, and a world‑class onboarding experience.

This full‑time position requires working 5 days a week in our Mountain View, CA office.

What You’ll Do

Lead Migration Strategy & Planning

Assess customer’s existing EMR data model, reporting schemas, and integration capabilities

Define scope, timelines, resourcing, and risk mitigation plans

Data Mapping & Transformation

Collaborate with engineering and product to develop data mapping specifications (e.g., HL7 → FHIR, flat‑file to JSON)

Oversee extraction, transformation, and loading (ETL) processes using SQL and ETL tools (e.g., Talend, SSIS)

Project & Stakeholder Management

Serve as primary point of contact for customers’ technical and operational teams

Drive cross‑functional alignment with Professional Services, Support, and Product

Track milestones, deliverables, and issue resolution in project management tools (e.g., JIRA, Asana)

Quality Assurance & Validation

Design and enforce data validation protocols and reconciliation reports

Conduct test migrations, sampling, and post‑go‑live audits to confirm data accuracy

Process Documentation & Continuous Improvement

Develop and maintain playbooks, checklists, and standard operating procedures

Identify recurring challenges and implement process improvements to streamline future migrations

Training & Enablement

Train internal teams and customer admins on migration best practices, tools, and troubleshooting techniques

Share lessons learned and contribute to internal knowledge bases

Offshore QA Team Training & Management

Develop and deliver training programs for offshore QA teams to validate data migrations and ensure data integrity

Manage offshore QA workflows, set performance metrics, and ensure adherence to QA protocols

Coordinate across time zones, facilitate clear communication, and elevate issues promptly

Monitor QA deliverables, provide coaching, and drive continuous improvement in QA processes

What You Have

Experience

2+ years in operations management, technical program management, and/or implementation leadership roles

Client‑facing experience

Experience managing EMR data migrations (Epic, Cerner, Allscripts, eClinicalWorks, etc.) is a plus

Technical Skills

Experience with Python and popular data frameworks (e.g., Pandas, NumPy) and OCR frameworks (e.g., Tesseract, AWS Textract)

Proficiency in SQL

EEO Statement Commure is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

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