Thales
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Site Reliability Engineer
role at
Thales
Position Summary Thales is seeking a Site Reliability Engineer to ensure a high level of service and operation excellence for the development of an innovative and ambitious Telecommunication solution (high availability, strong performance constraints) deployed in the public cloud.
Key Areas of Responsibility
Define and implement solution deployment architecture
Define, implement, execute, and improve CI/CD and automation processes
Application support activity (troubleshooting, implement and deploy fixes)
Master the product as a whole, with the aim of proposing improvements concerning the core of the product and the associated deployment and observability processes.
Make regular monitoring and reporting of the service availability such as Service Level Agreements (SLA), Service Level Indicators (SLI) and Service Level Objectives (SLO)
Manage support tickets and customer relationships
Interface with other stakeholders and teams to define solution improvement plans
Minimum Qualifications
Bachelor’s degree in Engineering, Computer Science or a similar technical field, or, in lieu of a degree, 4 years of relevant, exempt experience as equivalency.
At least 3 years of experience monitoring solutions deployed in a cloud infrastructure.
At least 2 years of experience in application support activity (troubleshooting, implementing and deploying fixes).
At least 1 year of Java development experience.
Demonstrated experience with public cloud deployment (GCP, AWS, or Azure), containers and microservices (Docker, Kubernetes, Java).
Demonstrated experience with CI/CD and automation (Jenkins, Gitlab, Helm).
Prior experience developing or maintaining CI/CD pipelines.
Familiarity with SLA/SLI and SLO concepts.
Special Position Requirements Schedule: Core Business Hours Monday‑Friday 9‑5 and on call as needed (approximately one week a month). Travel: Infrequently, possibly a few times a year.
What We Offer
Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance.
Retirement Savings Plan after 30 days of employment with a company contribution and a match, and no vesting period.
Company paid holidays and Paid Time Off.
Company provided Life and disability insurance, Employee Assistance Program, and Well‑being Program.
Why Join Us? Say HI and learn more about working at Thales.
We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Location Austin, TX (Hybrid)
Compensation Total Target Compensation (TTC) range: $106,194.75 - $173,921.00 USD annually (base salary plus variable compensation).
Referrals increase your chances of interviewing at Thales by 2x.
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Site Reliability Engineer
role at
Thales
Position Summary Thales is seeking a Site Reliability Engineer to ensure a high level of service and operation excellence for the development of an innovative and ambitious Telecommunication solution (high availability, strong performance constraints) deployed in the public cloud.
Key Areas of Responsibility
Define and implement solution deployment architecture
Define, implement, execute, and improve CI/CD and automation processes
Application support activity (troubleshooting, implement and deploy fixes)
Master the product as a whole, with the aim of proposing improvements concerning the core of the product and the associated deployment and observability processes.
Make regular monitoring and reporting of the service availability such as Service Level Agreements (SLA), Service Level Indicators (SLI) and Service Level Objectives (SLO)
Manage support tickets and customer relationships
Interface with other stakeholders and teams to define solution improvement plans
Minimum Qualifications
Bachelor’s degree in Engineering, Computer Science or a similar technical field, or, in lieu of a degree, 4 years of relevant, exempt experience as equivalency.
At least 3 years of experience monitoring solutions deployed in a cloud infrastructure.
At least 2 years of experience in application support activity (troubleshooting, implementing and deploying fixes).
At least 1 year of Java development experience.
Demonstrated experience with public cloud deployment (GCP, AWS, or Azure), containers and microservices (Docker, Kubernetes, Java).
Demonstrated experience with CI/CD and automation (Jenkins, Gitlab, Helm).
Prior experience developing or maintaining CI/CD pipelines.
Familiarity with SLA/SLI and SLO concepts.
Special Position Requirements Schedule: Core Business Hours Monday‑Friday 9‑5 and on call as needed (approximately one week a month). Travel: Infrequently, possibly a few times a year.
What We Offer
Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance.
Retirement Savings Plan after 30 days of employment with a company contribution and a match, and no vesting period.
Company paid holidays and Paid Time Off.
Company provided Life and disability insurance, Employee Assistance Program, and Well‑being Program.
Why Join Us? Say HI and learn more about working at Thales.
We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Location Austin, TX (Hybrid)
Compensation Total Target Compensation (TTC) range: $106,194.75 - $173,921.00 USD annually (base salary plus variable compensation).
Referrals increase your chances of interviewing at Thales by 2x.
#J-18808-Ljbffr