Senior Collections Coordinator

Schedule: Hybrid 3 days in office Job Description A large global professional services firm seeks a Senior Collections Coordinator to join their dynamic team. This role will be responsible for supporting the firms overall financial health and strengthening client relationships, while monitoring the offices accounts receivable (A/R) and actively engaging with attorneys, Attorney Support Assistants, Senior Coordinators, Revenue Coordinators, and Assistants (the Revenue team), and clients to facilitate timely payments. Responsibilities: Developing an understanding of the practice offices A/R through regular meetings with billing attorneys, the Revenue team, and Attorney Support Assistants/Specialists, and documenting this information in the firms internal inventory management tracking systems Coordinating with the billing attorneys and the Revenue team to determine the most appropriate course of action to address aged A/R, collect payment, and reduce collection days Constantly updating billing attorneys and Revenue team members on outstanding items that require action and may conduct client outreach on action items as directed by billing attorneys Producing regular and ad hoc financial and statistical information for the Senior Accounting Manager, Finance Committee, practice office leadership, and, as requested, billing attorneys, exhibiting judicious use of financial systems Serving as an escalation point for the Revenue team to guide them or take on more complex or challenging collections issues Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information