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Loews Hotels & Co

Bartender - Lead

Loews Hotels & Co, Saint Louis, Missouri, United States, 63146

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Bartender - Lead

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Loews Hotels & Co .

Live! by Loews – St. Louis, MO is a branded collaboration between Loews Hotels & Co, The Cordish Companies and the St. Louis Cardinals. The hotel is part of phase two of the already successful Ballpark Village Live! complex and delivers unscripted, locally handcrafted Loews experiences for both group and leisure guests. Live! by Loews – St. Louis features 216 guestrooms, 17,000 square feet of meeting and event space with spectacular views and multiple food & beverage outlets, including an outdoor lounge and a Bourbon Bar.

Job Specific

Maintains current knowledge of all popular alcoholic beverages and cocktail recipes

Lead daily bar operations, ensuring efficient service, product quality, and guest satisfaction.

Serve as the in-house bourbon expert — providing recommendations, tastings, and education to guests and team members.

Develop and maintain a curated bourbon and whiskey list, including limited releases and local distilleries.

Assist in creating seasonal cocktail menus, with a focus on bourbon-forward and classic cocktails.

Train bar staff on spirits knowledge, mixology techniques, and responsible alcohol service.

Support inventory, order supplies, and monitor cost controls in alignment with budget goals.

Uphold company standards for cleanliness, presentation, and guest service.

Support special events, tastings, and activations that showcase bourbon culture and elevate the bar program.

Ensure compliance with all local, state, and federal alcohol regulations

Prepares all necessary mixers and garnishes prior to start of service and during shift as needed

Sets up bar service area with all necessary glassware and supplies prior to start of service "Mis en Place"

Cleans and restocks glassware throughout shift

Greets guests in a polite professional manner according to Loews standards

Determines guests needs and suggestively up-sells beverages so as to enhance the guest experience

Records all aspects of guest order accurately and enters them into computer

Prepares alcoholic and non-alcoholic beverages to order upon request

Serves guests in a polite, professional manner according to Loews Standards

Monitors guests to prevent over indulgence and ensure safety

Maintains cleanliness and sanitation of bar service area at all times

Prepares and presents accurate record of guest charges

Collects monies due and or applies charges to guest account using POS terminal

Completes end of shift revenue report and cash deposit

Inventories all beverages and operating supplies, orders replacement items as needed

Performs all closing duties, secures all inventory and supplies

Other duties as assigned

General

Promotes and applies teamwork skills at all times

Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance

Is polite, friendly, and helpful to guests, management and fellow team members

Executes emergency procedures in accordance with hotel standards

Complies with required safety regulations and procedures

Attends appropriate hotel meetings and training sessions

Maintains cleanliness and excellent condition of equipment and work area

Complies with hotel standards, policies and rules

Recycles whenever possible

Remains current with hotel information and changes

Complies with hotel uniform and grooming standards

Qualifications

High School diploma or equivalent

Minimum 3 years of bartending or bar leadership experience in an upscale or high-volume environment.

Extensive knowledge of bourbon, whiskey regions, aging processes, and cocktail pairings.

Strong leadership and communication skills with a passion for mentorship and hospitality.

Excellent organizational and time management abilities.

Certification in responsible alcohol service (e.g., TIPS, ServSafe Alcohol) preferred.

Mixology, bourbon stewardship, or spirits education certification (e.g., WSET Spirits, Stave & Thief) a plus.

Thorough knowledge of Alcoholic Beverages, Cocktail recipes, preparation methods, glassware, equipment and service

Certification of training in Responsible Vendor requirements or ability to obtain same

Exceptional guest service skills

Basic computer and cash handling skills

Ability to stand stoop, bend and lift items weighing up to 50 pounds repetitively during entire shift

Ability to work flexible schedule to include weekends and holidays

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