Quincy Mutual
Base pay range
$80,000.00/yr - $87,000.00/yr This position currently follows a hybrid work schedule, with three in-office days. Tuesday and Thursday are Company anchor days, and the third day will be worked out with your manager. Position Summary
The Benefits Program Specialist leads the hands?on administration of comprehensive employee benefit and leave programs. This role ensures alignment with organizational goals, legal / compliance mandates, and market trends while optimizing the employee experience. Acting as a subject matter expert, the specialist collaborates cross?functionally to develop benefit offerings that support workforce well?being, engagement, and retention. Principal Accountabilities Planning and Delivery Administer the delivery of benefits programs including health, dental, vision, retirement, life insurance, disability, wellness, and voluntary plans. Collaborate on the design and implement new benefit offerings and enhancements aligned with strategic organizational goals and employee feedback. Administer leave programs (FMLA, ADA, parental, and state?specific leaves), partnering with HR colleagues to ensure compliance with all applicable laws and company policy. Coordinate day?to?day operations of retirement programs, including facilitating enrollments, processing monthly pension payments, interfacing with vendor partners and submitting quarterly and annual reports to ensure plan accuracy, timeliness, and compliance. Administer annual open enrollment processes, including partnering with vendors, recommending / reviewing plan design changes, collaborating in the development of employee communications, and issue resolution. Maintain plan documents, Summary Plan Descriptions (SPDs), and compliance reports such as 5500 filings and ACA submissions.
Business Insight and Analytics
Conduct data?driven evaluations of benefit program effectiveness, cost trends, and utilization to support continuous improvement and fiscal responsibility. Develop and present strategic insights and recommendations to HR leadership and senior management. Participate in benefits compliance audits and ensure data integrity within HRIS and vendor systems. Track, analyze, and report on benefits program KPIs such as participation rates, claims trends, wellness engagement, and cost metrics.
Communication and Relationship Building
Act as a trusted advisor to employees, serving as the escalation point for complex employee inquiries and leave cases, resolving issues with a high degree of professionalism and sensitivity. Partner with legal, finance, and HR colleagues to ensure integrated delivery and regulatory compliance. Develop and maintain strong vendor relationships, to effectively administer benefits programs, and ensure appropriate performance/ service standards. Conduct new hire benefits orientations and facilitate benefits education sessions throughout the year. Conduct one?on?one consultations with employees on retirement readiness and pension options.
Leadership
Act as an internal expert on benefits programs, staying current on ERISA, ACA, HIPAA, COBRA, FMLA, and state?specific regulations; guide policy updates and training accordingly. Lead cross?functional initiatives to enhance employee experience through benefits innovation and communication strategies. Mentor colleagues and provide training on benefits administration and compliance best practices.
Job Requirements Experience
5?7 years of progressive experience in benefits administration. Experience overseeing retirement plans (pension and 401(k)) strongly preferred. Proven experience in leave management, compliance audits, benefits plan design, and vendor management.
Education
Bachelor's degree in human resources, Business Administration, or a related field; Masters degree preferred. Certified Employee Benefits Specialist (CEBS) or equivalent HR certification strongly preferred.
Skills
Advanced knowledge of federal and state benefits and leave regulations, including ERISA, ACA, FMLA, ADA, COBRA, and HIPAA. Strong analytical and project management skills with the ability to translate data into strategic insights. Expertise in HRIS platforms and benefits technology (e.g., Workday, ADP, SAP). Excellent written and verbal communication skills for executive?level reporting and employee engagement.
Values
Ethical leadership with a strong sense of confidentiality and integrity. Commitment to innovation, continuous improvement, and inclusive benefits practices. Collaborative mindset and proactive approach to problem?solving and change management.
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$80,000.00/yr - $87,000.00/yr This position currently follows a hybrid work schedule, with three in-office days. Tuesday and Thursday are Company anchor days, and the third day will be worked out with your manager. Position Summary
The Benefits Program Specialist leads the hands?on administration of comprehensive employee benefit and leave programs. This role ensures alignment with organizational goals, legal / compliance mandates, and market trends while optimizing the employee experience. Acting as a subject matter expert, the specialist collaborates cross?functionally to develop benefit offerings that support workforce well?being, engagement, and retention. Principal Accountabilities Planning and Delivery Administer the delivery of benefits programs including health, dental, vision, retirement, life insurance, disability, wellness, and voluntary plans. Collaborate on the design and implement new benefit offerings and enhancements aligned with strategic organizational goals and employee feedback. Administer leave programs (FMLA, ADA, parental, and state?specific leaves), partnering with HR colleagues to ensure compliance with all applicable laws and company policy. Coordinate day?to?day operations of retirement programs, including facilitating enrollments, processing monthly pension payments, interfacing with vendor partners and submitting quarterly and annual reports to ensure plan accuracy, timeliness, and compliance. Administer annual open enrollment processes, including partnering with vendors, recommending / reviewing plan design changes, collaborating in the development of employee communications, and issue resolution. Maintain plan documents, Summary Plan Descriptions (SPDs), and compliance reports such as 5500 filings and ACA submissions.
Business Insight and Analytics
Conduct data?driven evaluations of benefit program effectiveness, cost trends, and utilization to support continuous improvement and fiscal responsibility. Develop and present strategic insights and recommendations to HR leadership and senior management. Participate in benefits compliance audits and ensure data integrity within HRIS and vendor systems. Track, analyze, and report on benefits program KPIs such as participation rates, claims trends, wellness engagement, and cost metrics.
Communication and Relationship Building
Act as a trusted advisor to employees, serving as the escalation point for complex employee inquiries and leave cases, resolving issues with a high degree of professionalism and sensitivity. Partner with legal, finance, and HR colleagues to ensure integrated delivery and regulatory compliance. Develop and maintain strong vendor relationships, to effectively administer benefits programs, and ensure appropriate performance/ service standards. Conduct new hire benefits orientations and facilitate benefits education sessions throughout the year. Conduct one?on?one consultations with employees on retirement readiness and pension options.
Leadership
Act as an internal expert on benefits programs, staying current on ERISA, ACA, HIPAA, COBRA, FMLA, and state?specific regulations; guide policy updates and training accordingly. Lead cross?functional initiatives to enhance employee experience through benefits innovation and communication strategies. Mentor colleagues and provide training on benefits administration and compliance best practices.
Job Requirements Experience
5?7 years of progressive experience in benefits administration. Experience overseeing retirement plans (pension and 401(k)) strongly preferred. Proven experience in leave management, compliance audits, benefits plan design, and vendor management.
Education
Bachelor's degree in human resources, Business Administration, or a related field; Masters degree preferred. Certified Employee Benefits Specialist (CEBS) or equivalent HR certification strongly preferred.
Skills
Advanced knowledge of federal and state benefits and leave regulations, including ERISA, ACA, FMLA, ADA, COBRA, and HIPAA. Strong analytical and project management skills with the ability to translate data into strategic insights. Expertise in HRIS platforms and benefits technology (e.g., Workday, ADP, SAP). Excellent written and verbal communication skills for executive?level reporting and employee engagement.
Values
Ethical leadership with a strong sense of confidentiality and integrity. Commitment to innovation, continuous improvement, and inclusive benefits practices. Collaborative mindset and proactive approach to problem?solving and change management.
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