Energy Jobline ZR
Commercial Lines Senior Client Manager in West Yarmouth
Energy Jobline ZR, Yarmouth, Massachusetts, United States
Summary
World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, WIA is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region.
Position Overview The Commercial Lines Account Manager will play an integral role in driving our mission to deliver excellence in client management and retention.
Primary Responsibilities
Effectively managing a high volume book of insurance business, ensuring all required tasks are completed accurately and on-time
Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication
Handling renewals, service requests, claims, billing and new policies
Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures
Review all applications, policies, endorsements and audits for accuracy
Coordinate expiration list with department manager to obtain renewal business information
Qualifications
Bachelor’s degree or equivalent work experience
Three years minimum commercial account management experience required
Property & Casualty license required
Valid driver’s license and insurance required
Strong administrative and computer skills, including Microsoft Office (Word, Excel and PowerPoint)
Applied/Epic or similar agency management software experience
Ability to work independently and enjoy a high degree of interaction with team members
Self‑motivated and driven
Sense of urgency and ability to meet deadlines
Effective written and verbal communication, including active listening and problem‑solving with minimal assistance
Capacity to multitask, prioritize, work independently, and exercise discretion regarding sensitive information
Professional demeanor and positive attitude
Equal Employment Opportunity WIA is an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, gender, sexual orientation, gender identity, age, marital status, veteran status, citizenship, or disability. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Recruitment Notice World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property and World will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contact with World’s Human Resources or Talent department.
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Position Overview The Commercial Lines Account Manager will play an integral role in driving our mission to deliver excellence in client management and retention.
Primary Responsibilities
Effectively managing a high volume book of insurance business, ensuring all required tasks are completed accurately and on-time
Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication
Handling renewals, service requests, claims, billing and new policies
Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures
Review all applications, policies, endorsements and audits for accuracy
Coordinate expiration list with department manager to obtain renewal business information
Qualifications
Bachelor’s degree or equivalent work experience
Three years minimum commercial account management experience required
Property & Casualty license required
Valid driver’s license and insurance required
Strong administrative and computer skills, including Microsoft Office (Word, Excel and PowerPoint)
Applied/Epic or similar agency management software experience
Ability to work independently and enjoy a high degree of interaction with team members
Self‑motivated and driven
Sense of urgency and ability to meet deadlines
Effective written and verbal communication, including active listening and problem‑solving with minimal assistance
Capacity to multitask, prioritize, work independently, and exercise discretion regarding sensitive information
Professional demeanor and positive attitude
Equal Employment Opportunity WIA is an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, gender, sexual orientation, gender identity, age, marital status, veteran status, citizenship, or disability. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Recruitment Notice World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property and World will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contact with World’s Human Resources or Talent department.
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