Energy Jobline ZR
SAP Junior Technical Support Engineer in Cayce
Energy Jobline ZR, Cayce, South Carolina, United States, 29033
The South Carolina Department of Public Health (S.C. DPH) is dedicated to helping people live healthy lives in healthy communities. With more than 2,250 employees in 78 offices across the state, S.C. DPH has a diverse team of employees who are leaders in their fields and share a passion for making a difference. This position is associated with efforts to modernize supporting systems and environments associated with Finance and Operations (FAO) and a focus on Human Resources (HR) supported by the Office of Information Technology (OIT). As the state agency charged with promoting and protecting South Carolina’s public health and environment, S.C. DPH has a legacy of attracting and retaining talented individuals who want to build rewarding and successful careers doing work that touches people’s lives every day.
Candidates should be self‑motivated, team‑oriented, able to work under limited supervision, and respond to priority tasks as needed. Candidates must also be able to form productive working relationships with individuals from diverse backgrounds and at all organizational levels.
WHY IS THIS POSITION OPEN?
This is a new position to focus on Public Health Financial and Administrative systems.
SCOPE OF THE PROJECT: Due to the volume of agency financial and administrative systems that need to be migrated to agency standard platforms, upgrade and streamline aged components, and modernization efforts, additional staff is needed to support these efforts and system implementation. The team will work to align business needs with current and future state to ensure systems are set up and supported following industry best practices to ensure strategic initiatives and compliance with federal and state regulatory laws and ensure business continuity. This position will be a part of the team responsible for supporting these efforts and transition to operational support.
Daily Duties / Responsibilities The SAP HR Systems Technician plays a vital role in configuring, maintaining, and enhancing the South Carolina Department of Public Health’s Human Resources systems, with a primary focus on the SCEIS SAP ECC platform and other agency HR‑related systems. This position is responsible for implementing system configuration changes, optimizing workflows, improving data quality, and supporting reporting needs based on technical capabilities and business requirements.
Configure and maintain SAP ECC HR modules within the SCEIS platform to support evolving business needs.
Recommend and implement workflow‑driven solutions to reduce manual data entry and streamline HR processes.
Identify system capabilities and limitations to propose creative, system‑based solutions for HR modernization.
Collaborate with HR and IT to design position‑based access controls and ensure appropriate data access across roles.
Maintain system protocols and configuration documentation to support change management and audit readiness.
Execute unit, integration, and user acceptance testing (UAT) for system changes, enhancements, and patches.
Support production rollouts and ensure minimal disruption to HR operations.
Troubleshoot and resolve system issues, escalating complex problems as needed.
Monitor and improve data accuracy and integrity across HR systems.
Develop and maintain reports and dashboards using SAP tools, Excel, and Power BI.
Compare data across systems to identify inconsistencies and recommend corrective actions.
Support audit and compliance reporting requirements.
Create and maintain technical documentation, including configuration records, SOPs, and user guides.
Provide technical support to HR users and assist with training on new system features or workflows.
Update SharePoint and other collaboration tools with relevant system documentation and resources.
Work closely with HR, IT, and Finance departments to align system functionality with business needs.
Participate in cross‑functional meetings to gather requirements and provide technical input on system capabilities.
Assist with the development of policies and procedures related to system security and data classification in alignment with NIST 800‑53, FISMA, and SC InfoSec standards.
Contribute to HR system modernization projects by implementing technical solutions and supporting project deliverables.
Create and manage work requests in the ticketing system (e.g., DevOps) to track system changes and enhancements.
Support risk mitigation strategies and ensure compliance with IT security and development standards.
Assist with development of policies and procedures to conform and comply with agency standard cyber security policy design related to information risk management, designation of data as to criticality, confidentiality, and protection.
Position Details The position will be utilized for 40 hours per week for the duration of this project. The selected candidate should be able to work flexible hours where it may be necessary for work to be completed outside traditional business hours. The candidate will work closely with the Assigned Manager to identify, prioritize, and schedule workload and implementation to IT standards and procedures. The candidate will work closely with Human Resource staff, OIT, and subject‑matter experts for the system design and testing. This will also include compliance to DPH security policy/procedures as well as integrating systems when possible to streamline staff workflows, user security, and data correction.
Requirements Required Skills (Ranked by Importance)
Hands‑on experience with SAP ECC (SCEIS) HR modules, including system configuration, testing, and troubleshooting to optimize SAP HR system workflows to support automation and reduce manual processes.
Working knowledge of state HR/payroll processes, data privacy standards (e.g., HIPAA, FLSA), and regulatory compliance frameworks.
Strong skills in data validation, integrity monitoring, and issue resolution across HR systems.
Advanced reporting and dashboard development using SAP tools, Excel, and Power BI.
Proficient in Microsoft Office products (Word, Excel, PowerPoint, Visio) and collaborative tools (SharePoint, OneDrive, Teams).
Experience with role‑based access control (RBAC) and position‑driven system access configuration.
Strong problem‑solving and troubleshooting skills, with the ability to identify root causes and implement sustainable solutions.
Additional Skills (Ranked by Importance)
Experience with industry standard information security practices.
Written and verbal communication skills.
Understanding of IT development and implementation projects.
Proficient in creating and maintaining technical documentation, including configuration records, SOPs, and user guides.
Familiarity with IT security standards and compliance frameworks, including NIST 800‑53, FISMA, and SC InfoSec policies.
Education & Certifications Required education: Bachelor’s or Master’s Degree in a relevant field of work or equivalent work experience. Required certifications: None.
Interview Process An interview panel will conduct one initial round of in‑person, video, or phone conference interviews. If no candidate is selected a second round of interviews will be conducted. Potential candidates, not initially selected, will not be disqualified until an offer is made and accepted.
Schedule Interview After the closing date the top candidates will be notified of scheduled interview times.
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Candidates should be self‑motivated, team‑oriented, able to work under limited supervision, and respond to priority tasks as needed. Candidates must also be able to form productive working relationships with individuals from diverse backgrounds and at all organizational levels.
WHY IS THIS POSITION OPEN?
This is a new position to focus on Public Health Financial and Administrative systems.
SCOPE OF THE PROJECT: Due to the volume of agency financial and administrative systems that need to be migrated to agency standard platforms, upgrade and streamline aged components, and modernization efforts, additional staff is needed to support these efforts and system implementation. The team will work to align business needs with current and future state to ensure systems are set up and supported following industry best practices to ensure strategic initiatives and compliance with federal and state regulatory laws and ensure business continuity. This position will be a part of the team responsible for supporting these efforts and transition to operational support.
Daily Duties / Responsibilities The SAP HR Systems Technician plays a vital role in configuring, maintaining, and enhancing the South Carolina Department of Public Health’s Human Resources systems, with a primary focus on the SCEIS SAP ECC platform and other agency HR‑related systems. This position is responsible for implementing system configuration changes, optimizing workflows, improving data quality, and supporting reporting needs based on technical capabilities and business requirements.
Configure and maintain SAP ECC HR modules within the SCEIS platform to support evolving business needs.
Recommend and implement workflow‑driven solutions to reduce manual data entry and streamline HR processes.
Identify system capabilities and limitations to propose creative, system‑based solutions for HR modernization.
Collaborate with HR and IT to design position‑based access controls and ensure appropriate data access across roles.
Maintain system protocols and configuration documentation to support change management and audit readiness.
Execute unit, integration, and user acceptance testing (UAT) for system changes, enhancements, and patches.
Support production rollouts and ensure minimal disruption to HR operations.
Troubleshoot and resolve system issues, escalating complex problems as needed.
Monitor and improve data accuracy and integrity across HR systems.
Develop and maintain reports and dashboards using SAP tools, Excel, and Power BI.
Compare data across systems to identify inconsistencies and recommend corrective actions.
Support audit and compliance reporting requirements.
Create and maintain technical documentation, including configuration records, SOPs, and user guides.
Provide technical support to HR users and assist with training on new system features or workflows.
Update SharePoint and other collaboration tools with relevant system documentation and resources.
Work closely with HR, IT, and Finance departments to align system functionality with business needs.
Participate in cross‑functional meetings to gather requirements and provide technical input on system capabilities.
Assist with the development of policies and procedures related to system security and data classification in alignment with NIST 800‑53, FISMA, and SC InfoSec standards.
Contribute to HR system modernization projects by implementing technical solutions and supporting project deliverables.
Create and manage work requests in the ticketing system (e.g., DevOps) to track system changes and enhancements.
Support risk mitigation strategies and ensure compliance with IT security and development standards.
Assist with development of policies and procedures to conform and comply with agency standard cyber security policy design related to information risk management, designation of data as to criticality, confidentiality, and protection.
Position Details The position will be utilized for 40 hours per week for the duration of this project. The selected candidate should be able to work flexible hours where it may be necessary for work to be completed outside traditional business hours. The candidate will work closely with the Assigned Manager to identify, prioritize, and schedule workload and implementation to IT standards and procedures. The candidate will work closely with Human Resource staff, OIT, and subject‑matter experts for the system design and testing. This will also include compliance to DPH security policy/procedures as well as integrating systems when possible to streamline staff workflows, user security, and data correction.
Requirements Required Skills (Ranked by Importance)
Hands‑on experience with SAP ECC (SCEIS) HR modules, including system configuration, testing, and troubleshooting to optimize SAP HR system workflows to support automation and reduce manual processes.
Working knowledge of state HR/payroll processes, data privacy standards (e.g., HIPAA, FLSA), and regulatory compliance frameworks.
Strong skills in data validation, integrity monitoring, and issue resolution across HR systems.
Advanced reporting and dashboard development using SAP tools, Excel, and Power BI.
Proficient in Microsoft Office products (Word, Excel, PowerPoint, Visio) and collaborative tools (SharePoint, OneDrive, Teams).
Experience with role‑based access control (RBAC) and position‑driven system access configuration.
Strong problem‑solving and troubleshooting skills, with the ability to identify root causes and implement sustainable solutions.
Additional Skills (Ranked by Importance)
Experience with industry standard information security practices.
Written and verbal communication skills.
Understanding of IT development and implementation projects.
Proficient in creating and maintaining technical documentation, including configuration records, SOPs, and user guides.
Familiarity with IT security standards and compliance frameworks, including NIST 800‑53, FISMA, and SC InfoSec policies.
Education & Certifications Required education: Bachelor’s or Master’s Degree in a relevant field of work or equivalent work experience. Required certifications: None.
Interview Process An interview panel will conduct one initial round of in‑person, video, or phone conference interviews. If no candidate is selected a second round of interviews will be conducted. Potential candidates, not initially selected, will not be disqualified until an offer is made and accepted.
Schedule Interview After the closing date the top candidates will be notified of scheduled interview times.
#J-18808-Ljbffr