Fitch Ratings
Fitch Learning | Client Relationship Manager/Director - New York, NY
Fitch Ratings, New York, New York, us, 10261
Job Title
Director, Client Relationship Manager – New York, NY – Fitch Learning, Fitch Ratings Group
About Fitch Learning
Fitch Learning is a leader in financial services training, delivering learning solutions for professionals at all career stages. With expert faculty, e‑learning, coaching, and blended assessments, we improve individual and collective business performance across the financial services sector.
Responsibilities Serve as the key contact for developing and nurturing new client relationships focused on financial services organizations.
Proactively engage clients and prospects using a consultative, strategic approach to understand their business priorities, goals, and learning needs, proposing holistic solutions.
Build new accounts through strategic market and client analysis, targeted outreach, and effective networking.
Expand existing accounts by leveraging industry knowledge, relationship‑building, and referrals from internal partners.
Accurately manage client data and information using Salesforce to record and track account developments.
Produce and justify regular revenue forecasts based on your pipeline.
Oversee legal contracts for both clients and contractors.
Transition secured projects to the program management team for delivery while retaining oversight of commercial issues and ongoing client relationships.
Product Strategy and Content Development Collaborate with colleagues to design innovative learning solutions tailored to the needs of financial services clients.
Identify and pursue opportunities to expand into new markets and broaden our product offerings.
Apply in‑depth knowledge of U.S. and global financial markets to inform and enhance the development of new learning and development programs.
Ensure that all learning solutions are relevant and responsive to the evolving needs of financial services clients.
Develop and determine product pricing strategies.
Manage the creation of new content, credentials, and certificates, overseeing language translations and updates to existing content.
Inform the budget and allocation for product and content development.
Partner with Marketing to develop collateral and promote new product launches.
Qualifications 10+ years of work experience in direct B2B sales roles focused on serving financial services clients.
5+ years of work experience in a relevant functional area such as financial services, corporate credit, wealth management, risk, or financial consulting.
Strong background in business development within the U.S. financial services or financial education sector.
Experience in developing client strategies and delivering learning solutions.
Excellent communication, relationship management, and consultative skills.
Strategic mindset and the ability to identify and act on growth opportunities.
Benefits and Compensation Hybrid work environment: 3 days a week in office required based on your line of business and location.
A Culture of Learning & Mobility: Dedicated trainings, leadership development, and mentorship programs designed to ensure continuous learning opportunities.
Investing in Your Future: Retirement planning and tuition reimbursement programs.
Promoting Health & Wellbeing: Comprehensive healthcare offerings and family‑friendly policies.
Inclusive Work Environment: Employee Resource Groups that unite and empower colleagues worldwide.
Dedication to Giving Back: Paid volunteer days and matched funding for community donations.
EEO and Equal Opportunity
Fitch is proud to be an Equal Opportunity and affirmative action employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, or other statuses protected by law. We require a conflict‑of‑interest disclosure for new employees.
Salary Information (New York roles only)
The anticipated base salary for this position is around $140,000. Actual salaries will be determined on an individualized basis and may vary based on education, training, experience, past performance, and other job‑related factors. Base pay is one part of Fitch’s total compensation package, which may also include commission earnings, discretionary bonuses, long‑term incentives, and other benefits sponsored by Fitch.
#J-18808-Ljbffr
Director, Client Relationship Manager – New York, NY – Fitch Learning, Fitch Ratings Group
About Fitch Learning
Fitch Learning is a leader in financial services training, delivering learning solutions for professionals at all career stages. With expert faculty, e‑learning, coaching, and blended assessments, we improve individual and collective business performance across the financial services sector.
Responsibilities Serve as the key contact for developing and nurturing new client relationships focused on financial services organizations.
Proactively engage clients and prospects using a consultative, strategic approach to understand their business priorities, goals, and learning needs, proposing holistic solutions.
Build new accounts through strategic market and client analysis, targeted outreach, and effective networking.
Expand existing accounts by leveraging industry knowledge, relationship‑building, and referrals from internal partners.
Accurately manage client data and information using Salesforce to record and track account developments.
Produce and justify regular revenue forecasts based on your pipeline.
Oversee legal contracts for both clients and contractors.
Transition secured projects to the program management team for delivery while retaining oversight of commercial issues and ongoing client relationships.
Product Strategy and Content Development Collaborate with colleagues to design innovative learning solutions tailored to the needs of financial services clients.
Identify and pursue opportunities to expand into new markets and broaden our product offerings.
Apply in‑depth knowledge of U.S. and global financial markets to inform and enhance the development of new learning and development programs.
Ensure that all learning solutions are relevant and responsive to the evolving needs of financial services clients.
Develop and determine product pricing strategies.
Manage the creation of new content, credentials, and certificates, overseeing language translations and updates to existing content.
Inform the budget and allocation for product and content development.
Partner with Marketing to develop collateral and promote new product launches.
Qualifications 10+ years of work experience in direct B2B sales roles focused on serving financial services clients.
5+ years of work experience in a relevant functional area such as financial services, corporate credit, wealth management, risk, or financial consulting.
Strong background in business development within the U.S. financial services or financial education sector.
Experience in developing client strategies and delivering learning solutions.
Excellent communication, relationship management, and consultative skills.
Strategic mindset and the ability to identify and act on growth opportunities.
Benefits and Compensation Hybrid work environment: 3 days a week in office required based on your line of business and location.
A Culture of Learning & Mobility: Dedicated trainings, leadership development, and mentorship programs designed to ensure continuous learning opportunities.
Investing in Your Future: Retirement planning and tuition reimbursement programs.
Promoting Health & Wellbeing: Comprehensive healthcare offerings and family‑friendly policies.
Inclusive Work Environment: Employee Resource Groups that unite and empower colleagues worldwide.
Dedication to Giving Back: Paid volunteer days and matched funding for community donations.
EEO and Equal Opportunity
Fitch is proud to be an Equal Opportunity and affirmative action employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, or other statuses protected by law. We require a conflict‑of‑interest disclosure for new employees.
Salary Information (New York roles only)
The anticipated base salary for this position is around $140,000. Actual salaries will be determined on an individualized basis and may vary based on education, training, experience, past performance, and other job‑related factors. Base pay is one part of Fitch’s total compensation package, which may also include commission earnings, discretionary bonuses, long‑term incentives, and other benefits sponsored by Fitch.
#J-18808-Ljbffr