TriCom Technical Services
ServiceNow Developer
TriCom Technical Services, Eden Prairie, Minnesota, United States, 55344
Summary
We are seeking a skilled ServiceNow Information Technology Operations Management (ITOM) Developer with experience using Java-based technologies to design, develop, and implement ITOM solutions. This role will focus on enhancing our ServiceNow platform—particularly Discovery, Service Mapping, and CMDB—while integrating with Java-based enterprise systems.
Responsibilities
Design and implement ServiceNow ITOM modules including Discovery, Service Mapping, Event Management, and CMDB.
Develop custom applications and integrations using Java, REST/SOAP APIs, and JavaScript within the ServiceNow platform.
Collaborate with infrastructure, application, and security teams to ensure accurate service modeling and data integrity.
Build and maintain ServiceNow Portal and Self‑Service Catalogs with a focus on user experience.
Create and maintain technical documentation, workflows, and architecture diagrams.
Troubleshoot and resolve issues related to ITOM configurations and integrations.
Participate in Agile ceremonies and contribute to sprint planning and retrospectives.
Requirements
3+ years of hands‑on experience with ServiceNow ITOM modules.
Strong proficiency in Java and JavaScript.
Experience with ServiceNow Discovery, Service Mapping, and CMDB best practices.
Familiarity with ServiceNow Portal development and Self‑Service workflows.
Experience integrating ServiceNow with Java‑based systems and third‑party tools.
Preferred
ServiceNow certifications (e.g., Certified Implementation Specialist – ITOM, Certified Application Developer).
Experience with GlideScript.
This is a 6-month-plus Contract‑for‑Hire opportunity with our Minneapolis‑based client. 100% Paid employee Medical/Dental Benefits, paid time off, Paid Holidays, and 401(k) (with immediately vested company match) available with TriCom during the contract period. H1‑B Visa sponsorship is not available for this position. No third‑parties, please.
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Responsibilities
Design and implement ServiceNow ITOM modules including Discovery, Service Mapping, Event Management, and CMDB.
Develop custom applications and integrations using Java, REST/SOAP APIs, and JavaScript within the ServiceNow platform.
Collaborate with infrastructure, application, and security teams to ensure accurate service modeling and data integrity.
Build and maintain ServiceNow Portal and Self‑Service Catalogs with a focus on user experience.
Create and maintain technical documentation, workflows, and architecture diagrams.
Troubleshoot and resolve issues related to ITOM configurations and integrations.
Participate in Agile ceremonies and contribute to sprint planning and retrospectives.
Requirements
3+ years of hands‑on experience with ServiceNow ITOM modules.
Strong proficiency in Java and JavaScript.
Experience with ServiceNow Discovery, Service Mapping, and CMDB best practices.
Familiarity with ServiceNow Portal development and Self‑Service workflows.
Experience integrating ServiceNow with Java‑based systems and third‑party tools.
Preferred
ServiceNow certifications (e.g., Certified Implementation Specialist – ITOM, Certified Application Developer).
Experience with GlideScript.
This is a 6-month-plus Contract‑for‑Hire opportunity with our Minneapolis‑based client. 100% Paid employee Medical/Dental Benefits, paid time off, Paid Holidays, and 401(k) (with immediately vested company match) available with TriCom during the contract period. H1‑B Visa sponsorship is not available for this position. No third‑parties, please.
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