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Madison-Davis, LLC

Chief Operating Officer

Madison-Davis, LLC, New York, New York, us, 10261

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Madison Davis is in a high‑growth phase — expanding nationally across multiple recruiting divisions and building the operational foundation for its next 300+ hires. The firm has strong momentum, established client relationships, and an entrepreneurial culture that thrives on performance and accountability.

Chief Operating Officer (COO) – Madison Davis LLC The Chief Operating Officer (COO) will be a key strategic partner to the CEO, responsible for transforming vision into execution. This person will help design, run, and continuously improve the operational backbone of the business — bringing structure and scalability to a company built on speed, relationships, and results.

Key Responsibilities

Oversee daily operations across all recruiting divisions — Technology, Accounting & Finance, Professional Services, and Compliance & Risk — ensuring alignment, accountability, and consistent delivery.

Develop and implement standardized processes, KPIs, and frameworks to drive recruiter productivity and divisional performance.

Partner with divisional leaders to align sales, recruiting, and operations under a unified performance rhythm.

Establish structured leadership meetings, business reviews, and data‑driven dashboards to enhance decision‑making.

Strategic Growth & Execution

Translate the CEO’s strategic goals into actionable operational plans that drive measurable results.

Identify organizational gaps or inefficiencies and build solutions that support scalable growth.

Support expansion into new markets and delivery hubs by creating repeatable, efficient operational models.

Align business development, delivery, and back‑office functions to maximize gross margin, speed, and quality.

Oversee optimization of the Salesforce ATS, analytics tools, and automation stack to create a unified, data‑driven operating system.

Evaluate and implement technologies that streamline sourcing, client engagement, and performance reporting.

Champion adoption of analytics, automation, and digital tools to improve recruiter efficiency and visibility.

Financial & Performance Management

Partner with the CFO and divisional leads to track budgets, P&L, and productivity by team.

Build and manage dashboards that clearly display recruiter, team, and division‑level performance metrics.

Analyze financial and operational data to identify trends, forecast growth, and guide executive decision‑making.

People & Culture

Strengthen talent development, onboarding, and retention programs that support long‑term scalability.

Foster a culture that blends entrepreneurial drive with operational discipline.

Ensure alignment and collaboration across NYC, Westchester, and emerging national markets.

Create transparent career paths and accountability frameworks that help leaders and recruiters thrive.

Qualifications

10+ years of experience in staffing, recruiting, or professional services, ideally within a high‑growth or multi‑division organization.

Proven success building operational infrastructure that supports significant headcount and revenue expansion.

Strong command of financial metrics, productivity KPIs, and recruiting economics.

Deep experience with ATS/CRM optimization, automation, and analytics adoption.

Exceptional leadership, communication, and change‑management skills — able to unite teams around clear goals and measurable outcomes.

Why This Role Matters at Madison Davis Madison Davis is entering its next evolution — scaling from a high‑performing firm into a nationally recognized recruiting powerhouse. The COO will be instrumental in making that leap, helping the company evolve from great execution to world‑class operation.

This is a rare opportunity to help shape how a growing, entrepreneurial staffing firm runs — partnering directly with ownership to turn ambition into infrastructure and growth into lasting success.

Benefits

Medical insurance

Vision insurance

401(k)

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