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Launch Potato

Client Success Manager

Launch Potato, Columbus, Ohio, United States, 43224

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Company Overview Launch Potato is a profitable digital media company that reaches over 30M+ monthly visitors through brands such as FinanceBuzz, All About Cookies, and OnlyInYourState. As The Discovery and Conversion Company, our mission is to connect consumers with the world’s leading brands through data‑driven content and technology. Headquartered in South Florida with a remote‑first team spanning over 15 countries, we’ve built a high‑growth, high‑performance culture where speed, ownership, and measurable impact drive success.

Why Join Us You’ll accelerate your career by owning outcomes, moving fast, and driving impact with a global team of high‑performers.

Compensation Base salary: $80,000 to $100,000 per year.

Additional compensation includes profit‑sharing bonus and competitive benefits. Future increases will be based on company and personal performance, not annual cost‑of‑living adjustments.

Requirements – Must Have

Exceptional communication skills, both written and verbal, to effectively communicate complex information to technical and non‑technical stakeholders.

Proven track record in day‑to‑day client management, managing multiple accounts concurrently with unwavering attention to detail.

Strong negotiating and leveraging data abilities to showcase performance in a way that aids business outcomes/growth.

Strong analytical skills, with the ability to decipher data and translate insights into actionable recommendations.

Ability to build and nurture client relationships while proactively identifying growth opportunities.

Experience 2+ years of digital marketing/affiliate marketing experience with a focus on performance marketing and client relationship management.

Role Overview Manage and grow client relationships by executing data‑driven performance marketing strategies that exceed customer acquisition goals while ensuring seamless cross‑functional collaboration.

Performance Expectations

Act as the primary point of contact for clients, balancing client demands with internal priorities.

Proactively identify and execute opportunities to scale client accounts, consistently achieving or exceeding profitability targets within the first 6 months.

Own the onboarding experience to decrease time‑to‑launch by coordinating with Sales and Operations.

Manage day‑to‑day execution of campaigns, ensuring deliverables are completed on time and aligned with client KPIs.

Provide daily, weekly, and monthly campaign updates with clear, compelling insights tailored to both technical and non‑technical audiences.

Analyze performance data to optimize strategy in real time, using findings to drive better outcomes across client portfolios.

Showcase strong interpersonal skills and the ability to establish and maintain business relationships.

Stay ahead of digital marketing trends, with a strong understanding of affiliate marketing, user acquisition strategies, and familiarity with tracking platforms and reporting tools (e.g., Everflow, Tune, HasOffers, Looker).

Competencies

Strategic Thinking: Ability to anticipate challenges, identify solutions, and align strategies with business objectives.

Relentless Hustle: Demonstrates initiative, adaptability, and a drive to exceed expectations.

Collaboration & Influence: Works cross‑functionally and fosters strong relationships with both internal and external stakeholders.

Detail‑Oriented Execution: Maintains precision in managing campaigns, budgets, and client deliverables.

Excellent Communication: Ability to present insights persuasively and drive alignment across teams.

Total Compensation Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato’s Levels Framework. Your compensation package includes a base salary, profit‑sharing bonus, and competitive benefits.

EEO Statement We are proud to be an Equal Employment Opportunity company. We value diversity, equity, and inclusion. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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